In this role, you will move beyond traditional data gathering and manual write-ups Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that ...
In this role, you will move beyond traditional data gathering and manual write-ups Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that ...
In this role, you will move beyond traditional data gathering and manual write-ups Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that ...
In this role, you will move beyond traditional data gathering and manual write-ups Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that ...
Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that contextualizes our complex data points. You will design agentic workflows that ...
Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that contextualizes our complex data points. You will design agentic workflows that ...
Request for IT Knowledge Management & Technical Writing Services
Seattle, WA · On-site
$35 - $40/hr
We should ask for the sample documents from the consultant regarding: • IT Support and Self‑Support knowledge base articles • Standard operating procedures (SOPs) • Work instructions and ...
Quick apply
Request for IT Knowledge Management & Technical Writing Services
Seattle, WA · On-site
$35 - $40/hr
We should ask for the sample documents from the consultant regarding: • IT Support and Self‑Support knowledge base articles • Standard operating procedures (SOPs) • Work instructions and ...
Ontologist, Product Knowledge
Seattle, WA · On-site
The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Ontologist, Product Knowledge
Seattle, WA · On-site
The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Ontologist, Product Knowledge
Seattle, WA · On-site
The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...
Ontologist, Product Knowledge
Seattle, WA · On-site
The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
... base We are committed to furthering our culture of inclusion, offering continuous access to ... knowledge sharing.
Test Engineer
Redmond, WA · On-site
Create supporting documents and knowledge base from testing results for further reference.
Test Engineer
Redmond, WA · On-site
Create supporting documents and knowledge base from testing results for further reference.
Update knowledge base with troubleshooting guides and lessons learned * Identifying and driving repair items that result from outages * Candidate should have an excellent communication skill and ...
Update knowledge base with troubleshooting guides and lessons learned * Identifying and driving repair items that result from outages * Candidate should have an excellent communication skill and ...
The Document Coordinator/Technical Writer will help migrate, standardize, and improve internal documentation from multiple sources into Confluence, building a structured and searchable knowledge base.
Quick apply
The Document Coordinator/Technical Writer will help migrate, standardize, and improve internal documentation from multiple sources into Confluence, building a structured and searchable knowledge base.
Knowledge Base: Strong knowledge of injury prevention, physical exertion risks, and relevant treatment protocols. Interpersonal Skills: Ability to maintain a calm demeanor and demonstrate strong ...
Knowledge Base: Strong knowledge of injury prevention, physical exertion risks, and relevant treatment protocols. Interpersonal Skills: Ability to maintain a calm demeanor and demonstrate strong ...
Help Desk Technician
Bellevue, WA · On-site
$26 - $32/hr
Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution * Active Directory account maintenance * Managing access to internal and external ...
Help Desk Technician
Bellevue, WA · On-site
$26 - $32/hr
Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution * Active Directory account maintenance * Managing access to internal and external ...
Leverage knowledge base to help troubleshoot, identify and resolve systems issues; * Update knowledge base troubleshooting guides and lessons learned as required * Document incident fixes and make ...
Leverage knowledge base to help troubleshoot, identify and resolve systems issues; * Update knowledge base troubleshooting guides and lessons learned as required * Document incident fixes and make ...
Update knowledge base troubleshooting guides and lessons learned as required. * Document incident fixes and make recommendations to engineering team for system improvements for consideration in ...
Update knowledge base troubleshooting guides and lessons learned as required. * Document incident fixes and make recommendations to engineering team for system improvements for consideration in ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Leverage knowledge base to help troubleshoot, identify and resolve systems issues; * Update knowledge base troubleshooting guides and lessons learned as required * Document incident fixes and make ...
Leverage knowledge base to help troubleshoot, identify and resolve systems issues; * Update knowledge base troubleshooting guides and lessons learned as required * Document incident fixes and make ...
Knowledge Base information
See Seattle, WA salary details
$50.6K - $65.4K
6% of jobs
$65.4K - $80.2K
5% of jobs
$80.2K - $95K
1% of jobs
$100.1K is the 25th percentile. Wages below this are outliers.
$95K - $109.8K
36% of jobs
The median wage is $111.8K / yr.
$109.8K - $124.6K
12% of jobs
$124.6K - $139.4K
11% of jobs
$145.1K is the 75th percentile. Wages above this are outliers.
$139.4K - $154.2K
12% of jobs
$154.2K - $169K
8% of jobs
$169K - $183.8K
3% of jobs
$183.8K - $198.6K
3% of jobs
$198.6K - $213.4K
3% of jobs
$50.6K
$128.2K
$213.4K
How much do knowledge base jobs pay per year?
Which 3 jobs will survive AI?
What are the typical daily responsibilities of a Knowledge Base Specialist?
A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.
What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?
To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.
How to make 10000 a month with no degree?
What are knowledge-based jobs?
What professions make 200,000 a year without a degree?
What does a Knowledge Base job involve?
A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

Amazon rating
7.4
Based on 6,847 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The WW IPAT FP&A team is driving a strategic shift from traditional bottom-up planning to a highly automated, AI-driven methodology for forecasting Amazon's Worldwide Operations costs. Through TrendCast, our centralized top-down forecasting model, we are not only automating the quantitative forecast but also pioneering the use of Agentic AI workflows to automate financial narratives and actionable business insights.
We are seeking a forward-thinking Finance Manager to lead the integration of AI into our financial reporting cycle. In this role, you will move beyond traditional data gathering and manual write-ups
Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that contextualizes our complex data points. You will design agentic workflows that autonomously generate narratives for key financial documents. Your primary value will be acting as the strategic "human-in-the-loop", reviewing AI-generated commentary, applying profound business judgment, and curating the most critical narratives to present to senior leadership.
Long-term success in this position requires a strategic mindset capable of navigating ambiguity. You must seamlessly fuse deep financial acumen with emerging GenAI capabilities, continuously evolving our AI Knowledge Base while applying high-judgment business insights to fundamentally redefine how FP&A delivers value at scale.
Key job responsibilities
Partner closely with Data Scientists to build, maintain, and continuously evolve a robust AI Knowledge Base, translating complex WW Operations financial data points into structured context for GenAI models.
Design, implement, and manage agentic AI workflows to autonomously generate highly accurate financial narratives, variance analyses, and actionable insights for Trendcast and other key financial documents.
Serve as the strategic final gatekeeper for automated reporting. Rigorously review AI-generated commentary, apply profound business judgment, and curate the most critical narratives for VPs and senior leadership.
Conduct in-depth financial analyses to validate AI outputs and driver-based forecasts, ensuring continuous model calibration, explainability, and absolute financial precision.
Seamlessly fuse deep corporate finance acumen with emerging GenAI capabilities, redefining traditional FP&A processes to deliver automated, scalable value across the organization.
Collaborate effectively with tech experts, Data Scientists, and Business Intelligence Engineers (BIEs) to seamlessly embed these advanced forecasting tools into existing financial pipelines and reporting rhythms.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US