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Knowledge Base Jobs in Seattle, WA (NOW HIRING)

The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...

The vision of the Product Knowledge Ontology Team is to provide a standardized, semantically rich ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...

Help Desk Technician

Bellevue, WA · On-site

$26 - $32/hr

Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution * Active Directory account maintenance * Managing access to internal and external ...

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Knowledge Base information

See Seattle, WA salary details

$50.6K

$128.2K

$213.4K

How much do knowledge base jobs pay per year?

As of Jun 14, 2026, the average yearly pay for knowledge base in Seattle, WA is $128,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,700.00 and $153,600.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Seattle, WA? The most popular types of Knowledge Base jobs in Seattle, WA are:
What are popular job titles related to Knowledge Base jobs in Seattle, WA? For Knowledge Base jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Seattle, WA look for? The top searched job categories for Knowledge Base jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Knowledge Base jobs? Cities near Seattle, WA with the most Knowledge Base job openings:
Infographic showing various Knowledge Base job openings in Seattle, WA as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $128,244 per year, or $61.7 per hour.
Fin Mgr, Agentic Knowledge Base SME, WW Ops FP&A

Fin Mgr, Agentic Knowledge Base SME, WW Ops FP&A

Amazon

Bellevue, WA

Full-time

Posted 16 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,847 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

The WW IPAT FP&A team is driving a strategic shift from traditional bottom-up planning to a highly automated, AI-driven methodology for forecasting Amazon's Worldwide Operations costs. Through TrendCast, our centralized top-down forecasting model, we are not only automating the quantitative forecast but also pioneering the use of Agentic AI workflows to automate financial narratives and actionable business insights.
We are seeking a forward-thinking Finance Manager to lead the integration of AI into our financial reporting cycle. In this role, you will move beyond traditional data gathering and manual write-ups

Instead, you will partner closely with Data Scientists to build and maintain a robust AI Knowledge Base that contextualizes our complex data points. You will design agentic workflows that autonomously generate narratives for key financial documents. Your primary value will be acting as the strategic "human-in-the-loop", reviewing AI-generated commentary, applying profound business judgment, and curating the most critical narratives to present to senior leadership.

Long-term success in this position requires a strategic mindset capable of navigating ambiguity. You must seamlessly fuse deep financial acumen with emerging GenAI capabilities, continuously evolving our AI Knowledge Base while applying high-judgment business insights to fundamentally redefine how FP&A delivers value at scale.
Key job responsibilities
Partner closely with Data Scientists to build, maintain, and continuously evolve a robust AI Knowledge Base, translating complex WW Operations financial data points into structured context for GenAI models.
Design, implement, and manage agentic AI workflows to autonomously generate highly accurate financial narratives, variance analyses, and actionable insights for Trendcast and other key financial documents.
Serve as the strategic final gatekeeper for automated reporting. Rigorously review AI-generated commentary, apply profound business judgment, and curate the most critical narratives for VPs and senior leadership.
Conduct in-depth financial analyses to validate AI outputs and driver-based forecasts, ensuring continuous model calibration, explainability, and absolute financial precision.
Seamlessly fuse deep corporate finance acumen with emerging GenAI capabilities, redefining traditional FP&A processes to deliver automated, scalable value across the organization.
Collaborate effectively with tech experts, Data Scientists, and Business Intelligence Engineers (BIEs) to seamlessly embed these advanced forecasting tools into existing financial pipelines and reporting rhythms.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US