Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...
Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...
Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...
Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
Knowledge and Intelligence Solutions Administrator
Seattle, WA · On-site +1
$91K - $124K/yr
The Knowledge and Intelligence Solutions Administrator will lead the implementation, administration ... The actual base pay offered will depend upon a variety of factors, including but not limited to the ...
Knowledge and Intelligence Solutions Administrator
Seattle, WA · On-site +1
$91K - $124K/yr
The Knowledge and Intelligence Solutions Administrator will lead the implementation, administration ... The actual base pay offered will depend upon a variety of factors, including but not limited to the ...
Clinical Lab Assistant II Non-Phlebotomist - Microbiology Lab - Per Diem
Kirkland, WA · On-site
$22.75 - $29.75/hr
Interacts daily with other members of the healthcare team to include laboratory and hospital personnel and must maintain a broad knowledge base. Primary Duties: * Answer and navigate calls with ...
Clinical Lab Assistant II Non-Phlebotomist - Microbiology Lab - Per Diem
Kirkland, WA · On-site
$22.75 - $29.75/hr
Interacts daily with other members of the healthcare team to include laboratory and hospital personnel and must maintain a broad knowledge base. Primary Duties: * Answer and navigate calls with ...
Data Analyst
Bellevue, WA · On-site
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Data Analyst
Bellevue, WA · On-site
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...
Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...
Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...
Knowledge Base expertise: Develop technical articles, troubleshooting guides, and FAQs to facilitate efficient issue resolution and self-service support. Continuously update the knowledge base with ...
Sr. Data Analyst
$96K - $121K/yr
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Sr. Data Analyst
$96K - $121K/yr
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Own the AP/IYP knowledge base - partnering with mechanism owners to maintain accurate documentation; codify planning definitions, policies, and procedures into a single searchable source. * Build and ...
Program Manager, Legal (Hybrid, Seattle)
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$80K - $132K/yr
Drive program management, project management and knowledge base via JIRA and Confluence * Develop and maintain standard operating procedures, knowledge base content, and training materials to drive ...
Program Manager, Legal (Hybrid, Seattle)
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$80K - $132K/yr
Drive program management, project management and knowledge base via JIRA and Confluence * Develop and maintain standard operating procedures, knowledge base content, and training materials to drive ...
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Creates and edits Knowledge Base articles, team runbooks, the team websites, and other technical documentation. * Provides subject matter expertise (SME) input on cloud processes and/or triage tools ...
Creates and edits Knowledge Base articles, team runbooks, the team websites, and other technical documentation. * Provides subject matter expertise (SME) input on cloud processes and/or triage tools ...
Customer Support Agent - (Bench Team)
Bellevue, WA · Hybrid
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Customer Support Agent - (Bench Team)
Bellevue, WA · Hybrid
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Sr. Data Analyst
Bellevue, WA · On-site
$96K - $121K/yr
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Sr. Data Analyst
Bellevue, WA · On-site
$96K - $121K/yr
Document knowledge base articles for Tier 1 and Tier 2 * Dedicate 20-25% of time for Development efforts - Automation of operational activities, data quality checks, application feature development ...
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Customer Support Agent - (Bench Team)
Bellevue, WA · Hybrid
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
New
Customer Support Agent - (Bench Team)
Bellevue, WA · Hybrid
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
New
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
Customer Support Agent Role (Korean Speaking) - (Bench Team)
Seattle, WA · On-site
$21.25 - $28.50/hr
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
Customer Support Agent Role (Korean Speaking) - (Bench Team)
Seattle, WA · On-site
$21.25 - $28.50/hr
May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution * Coordinate internally with other teams ...
Korean Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Korean Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$23 - $25.50/hr
... updating knowledge-base articles. * Contribute to team development through active collaboration, knowledge sharing, and issue resolution. * Coordinate with internal teams to provide feedback ...
Knowledge Base information
See Seattle, WA salary details
$50.6K - $65.4K
6% of jobs
$65.4K - $80.2K
5% of jobs
$80.2K - $95K
1% of jobs
$100.1K is the 25th percentile. Wages below this are outliers.
$95K - $109.8K
36% of jobs
The median wage is $111.8K / yr.
$109.8K - $124.6K
12% of jobs
$124.6K - $139.4K
11% of jobs
$145.1K is the 75th percentile. Wages above this are outliers.
$139.4K - $154.2K
12% of jobs
$154.2K - $169K
8% of jobs
$169K - $183.8K
3% of jobs
$183.8K - $198.6K
3% of jobs
$198.6K - $213.4K
3% of jobs
$50.6K
$128.2K
$213.4K
How much do knowledge base jobs pay per year?
What are the key skills and qualifications needed to thrive in a knowledge base position?
To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.
What does a knowledge base job involve?
A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

Full-time
Medical, Life, Retirement
Re-posted yesterday
Boeing rating
8.5
Based on 612 frontline employees who took The Breakroom Quiz
33rd of 536 rated manufacturers
Job description
Company:
The Boeing CompanyBoeing Commercial Airplanes (BCA) is looking for a Supply Base Management Specialist 3/4 to join our Work Movement team in Renton/Everett, WA.
The selected candidate will be working in a very dynamic, fast-paced environment while learning new skills, solving challenging problems, and experiencing opportunities to grow in the SC organization. This position is supplier facing and will be responsible for managing the relationship with external suppliers and project managing all aspects of their performance.
As an integral member of the Work Movement team, the Project Manager will provide support to external suppliers and internal organizations through their supply chain knowledge, with a focus on development programs, customer introductions, and certification. This role requires blending strategic thinking with on-the-ground execution, enabling the organizations to efficiently and effectively achieve development program milestones. The Statement of Work includes standard Supply Chain Management functions, data analysis, forecasting, supply and/or demand troubleshooting, and additional duties as assigned. Our team is currently hiring for several Mid-Level or Senior Supply Base Management Specialist.
Position Responsibilities:
Utilizes BCA Work Movement Management standard processes to independently lead and be accountable for high-risk Work Movement projects to ensure perfect quality and on-time transferred parts
Leads the Execution of High-Risk Work Movement Projects, identifies key project stakeholders, develops and maintains project implementation plan and ensures engagement and progress to plan by leading reoccurring Performance to Plan reviews both internally and externally with assigned suppliers
Leads on-site supplier engagements to identify/manage risks early, develop mitigation strategies and track risk mitigation actions to closure to ensure parts are produced with perfect quality on-time
Leads supplier deep dives and Integrated Risk Reviews (IRR) to understand a Suppliers capabilities in project management, staffing, training, capacity, planning/schedules, quality and inventory mitigations
Serves as a mentor and coach to existing Work Movement Team
Builds trust across organizations and communicates effectively to develop partnerships with key stakeholders, customers and leadership
Has advanced proficiency in Project Management methodologies and Risk Management
Collaborates with suppliers to create and track inventory cutover plans and safety stock mitigation plans ensuring any part shortage risk to AP programs is mitigated and tracked to closure
Skilled in utilizing Microsoft products and updating standard project artifacts and reports on project progress to Executive leadership and customers as required
Acts as primary point of contact for suppliers, customers and programs in the lens of the Work Movement Project.
Basic Qualifications (Required Skills / Experience):
3+ years of experience managing suppliers/vendors to deliver products and services
3+ years of experience in a role that required teaming and collaboration skills and ability to work well with a geographically dispersed cross-functional and matrix team
3+ years of experience utilizing scheduling systems and tools to create and maintain production schedules
3+ years of experience with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word
Ability to travel domestically and internationally
Preferred Qualifications (Desired Skills / Experience):
Bachelor's Degree or Advanced Degree
1+ years of experience in Supplier Quality
1+ years of experience working in Manufacturing Operations
Project Management Certification
5+ or more years' related work experience or an equivalent combination of education and experience
Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for
marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range (Level 3): $112,000 - $131,000
Summary pay range (Level 4): $137,000 - $ 160,000
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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