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Knowledge Base Jobs in Seattle, WA (NOW HIRING)

Amazon

Data Scientist, WW Ops FP&A

Bellevue, WA · On-site

As we expand our scope into Generative AI, we are building a sophisticated, LLM-powered Finance Knowledge Base to streamline decision-making. We are seeking a strong Data Scientist II to drive the ...

Amazon

Data Scientist, WW Ops FP&A

Bellevue, WA

As we expand our scope into Generative AI, we are building a sophisticated, LLM-powered Finance Knowledge Base to streamline decision-making. We are seeking a strong Data Scientist II to drive the ...

LanceSoft Inc

UI Developer

Seattle, WA

$57 - $74/hr

Consider our unique 'keep apace' operational culture, the spirited lot of hand-picked professionals, our 'up-to-the-minute' knowledge base, together they form a dynamic mix of value-generating ...

Boeing

Supply Base Management Specialist

Everett, WA · On-site

Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

Boeing

Supply Base Management Specialist

Renton, WA

Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

Boeing

Supply Base Management Specialist

Renton, WA

Supply Base Management Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is ... supply chain knowledge, with a focus on development programs, customer introductions, and ...

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Showing results 21-40

All JobsKnowledge Base JobsKnowledge Base Jobs in Seattle, WA

Knowledge Base information

See Seattle, WA salary details

$50.6K

$128.2K

$213.4K

How much do knowledge base jobs pay per year?

As of Aug 7, 2026, the average yearly pay for knowledge base in Seattle, WA is $128,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,700.00 and $153,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Seattle, WA? The most popular types of Knowledge Base jobs in Seattle, WA are:
What are popular job titles related to Knowledge Base jobs in Seattle, WA? For Knowledge Base jobs in Seattle, WA, the most frequently searched job titles are:
What cities near Seattle, WA are hiring for Knowledge Base jobs? Cities near Seattle, WA with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $128,244 per year, or $61.7 per hour.

Cloud Support Engineer I (WA-1G)

ASM Research

Redmond, WA • On-site

Full-time

Re-posted 8 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services

Job description

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
Duties and Responsibilities
  • Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.
  • Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools.
  • Reviews system logs to identify and mitigate system issues.
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues.
  • Update knowledge base troubleshooting guides and lessons learned as required.
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.
  • Document system issues resulting in system outages and coordinate change though change management process.
  • Support collaboration across operations, development teams and external partners.
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues.
  • Monitor solution performance according to client specification and SLAs, escalate as needed.
  • Other supporting duties, as directed.
  • Willingness to work overtime and varying hours as required.

Minimum Qualifications
  • BS in Computer Science or other technical discipline is preferred.
  • 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support

Clearance Requirement
  • TS/SCI with Full Scope Poly required.
  • FBI CJIS Investigation required

Other Job Specific Skills
  • Experience with system administration support tools such as Windows/Linux
  • Experience supporting a 24x7 cloud based environment.
  • Strong interpersonal skills
  • Strong oral and written communication skills
  • Experience in supporting Cloud based environment and tools such as Azure/AWS
  • Experience analyzing, troubleshooting, and providing solutions for technical issues
  • Ability to problem solve and collaborate with team members
  • Strong organizational and multi-tasking skills
  • Strong in technical communications with both technical and non-technical peers
  • Able to maintain professionalism under pressure
  • Strong customer focus

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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