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Knowledge Base Jobs in California (NOW HIRING)

It focuses on hands-on content management, knowledge base optimization, reporting, and ongoing analysis, with an emphasis on Salesforce Knowledge and AI-enabled tools. Required Experience * Minimum 3 ...

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Responsibilities : • Create and maintain internal and external documentation for multiple audiences, including user guides, Knowledge Base articles, release notes, troubleshooting content, and ...

Maintain and improve Knowledge Base content to ensure information is accurate, consistent, easy to find, and aligned with product changes. * Test and verify the AI chatbot feature to help ensure it ...

Forward Deployed Engineer

Santa Clara, CA · On-site

$161K - $242K/yr

Define AI Agent knowledge base architecture: RAG corpus requirements, CAG caching targets, and minimum data volume thresholds for acceptable initial accuracy. * Produce the AI OpsHub and Lynx ...

Define AI Agent knowledge base architecture: RAG corpus requirements, CAG caching targets, and minimum data volume thresholds for acceptable initial accuracy. * Produce the AI OpsHub and Lynx ...

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Knowledge Base information

See California salary details

$43.9K

$111.2K

$185K

How much do knowledge base jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge base in California is $111,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $133,200.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in California? The most popular types of Knowledge Base jobs in California are:
What job categories do people searching Knowledge Base jobs in California look for? The top searched job categories for Knowledge Base jobs in California are:
What cities in California are hiring for Knowledge Base jobs? Cities in California with the most Knowledge Base job openings:
Knowledge Base & Training Content Specialist

Knowledge Base & Training Content Specialist

Chico Animal Hospital

Chico, CA • On-site

$23 - $28/hr

Part-time

Posted 4 days ago

New


Job description

Job Type
Part-time
Description
Part-Time (~20 hrs/week) • Chico Animal Hospital • Chico, CA
$23-28/hr DOE • Flexible daytime schedule • Long-term role
Chico Animal Hospital runs on documented protocols - how we answer phones, prep for surgery, handle prescriptions, maintain equipment. We recently migrated our entire knowledge base (500+ pages) into BookStack, our self-hosted documentation platform, and standardized its formatting. Now we need the part a machine can't do: a person to verify it, improve it, and keep it alive.
  • Own our ~514-page knowledge base: verify accuracy by interviewing and shadowing the staff who actually do the work, then fix what's outdated and write what's missing
  • Enhance documentation with photos, screenshots, and annotated images you capture yourself
  • Work a prioritized queue we've already built for you - pages flagged for review, proposed formatting improvements, and content gaps - with clear monthly targets
  • Run our review cycle so no protocol goes stale, and report simple monthly metrics
  • Own and evolve our documentation style guide - when formatting or structure isn't working for staff, you have the authority and a defined process to change it
  • Over time, build interactive staff training courses in Moodle (quizzes, onboarding modules) from the documentation you've refined
  • Excellent written communication - you can turn a rambling verbal explanation into a clear, step-by-step procedure anyone can follow on their first day
  • Strong self-direction - you'll get goals, a work queue, and access to staff, not daily supervision
  • Comfort learning software platforms (BookStack, Moodle, basic photo/screenshot annotation); prior experience with wikis, LMS platforms, or documentation tools is a plus
  • Comfortable working inside a busy animal hospital - observing procedures and asking questions without disrupting patient care
  • Veterinary, medical, or dental office experience is a plus but not required

How you'll be evaluated
Candidates who advance past a first interview complete a short paid work sample (~2 hours at the offered rate): rewriting a messy procedure and documenting a simple task from a video, with annotated images. We weigh this far more heavily than your resume.
Details
~20 hours/week, scheduled during business hours (roughly 8am-5pm, Mon-Fri; the exact schedule is flexible). On-site in Chico, CA. Long-term role with growth into training program development.
Requirements
  • Exceptional written English - you can turn a rambling verbal explanation into a clear, step-by-step procedure a first-day employee can follow (this is the core of the job and will be tested with a paid work sample)
  • Strong editing and proofreading skills - you catch errors, inconsistencies, and ambiguity in your own writing and others'
  • Proven self-direction - able to plan and execute work independently with goals and a queue, not daily supervision (~20 hrs/week largely unsupervised)
  • Comfortable interviewing people - able to ask questions, extract knowledge from busy staff, and observe procedures without disrupting patient care
  • Basic computer proficiency and demonstrated ability to learn new software platforms independently (we use BookStack for documentation and Moodle for training)
  • Comfortable taking and annotating photos/screenshots (arrows, callouts, cropping) using any common tool
  • Able to work on-site in Chico, CA during business hours (Mon-Fri, ~8am-5pm window; exact schedule flexible)
  • Comfortable working inside an active animal hospital environment (around animals, medical procedures, and occasional difficult situations)

Preferred (not required):
  • Experience with wikis, knowledge bases, CMS, or documentation platforms (BookStack, Confluence, Notion, SharePoint, MediaWiki, etc.)
  • Experience with learning management systems (Moodle, Canvas, Blackboard) or instructional design
  • Technical writing coursework, certification, or professional experience
  • Veterinary, medical, or dental office experience
  • Photography or basic image-editing experience
  • Experience establishing document standards, style guides, or review processes

Salary Description
$23-28/hr