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Knowledge Base Jobs in California (NOW HIRING)

Peregrine Technologies

Support Lead

San Francisco, CA · On-site

$90K - $140K/yr

You will own the front line of customer support and build the function from the ground up: the playbooks, the knowledge base, the automations, and the escalation standards that let Support scale past ...

New

GeoSearch

UAV Support Technician

Los Angeles, CA · On-site

$40K - $50K/yr

This role answers technical questions, troubleshoots complex hardware and software issues through the support portal, and contributes to the knowledge base. The goal is to ensure the highest level of ...

Figma

Support Content Engineer

San Francisco, CA · On-site +1

Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. * Build and execute a content ...

IMIA, LLC

Service Desk Analyst III

San Diego, CA

$80K - $90K/yr

Maintain accurate asset, ticket, troubleshooting, escalation, and knowledge base documentation to support repeatable service delivery and continuous improvement. * Mentor Level I and Level II ...

TEKsystems

Desktop Support- San Diego

San Diego, CA

$25 - $30/hr

Automation & Knowledge Base Contribution Interest or experience in driving automation and writing KB articles to reduce service desk volume. Mac/Apple OS Support While Windows support is core, Mac ...

Michelsgaming

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Michelsgaming

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in California

Knowledge Base information

See California salary details

$43.9K

$111.2K

$185K

How much do knowledge base jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge base in California is $111,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $133,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in California? The most popular types of Knowledge Base jobs in California are:
What are popular job titles related to Knowledge Base jobs in California? For Knowledge Base jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Knowledge Base jobs? Cities in California with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,214 per year, or $53.5 per hour.

Product Knowledge Specialist

Acura of Glendale

Glendale, CA

$15.50 - $16/hr

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

We have inventory again and are looking for an Acura Product Knowledge Specialists to assist our clients with their new vehicles. You will assist our Sales and Service Teams when clients have questions on any of our Acura models. We're looking for candidates who have great attitudes, a strong work ethic, and clean driving records. Bi-lingual abilities are a benefit in our diverse community. Hours include nights and weekends.

Some of the daily tasks you will be asked to complete:

Become an Expert on the Acura product,

Present features and benefits to clients,

Take demonstration drives with clients,

Assist in locating vehicles,

Deliver and ensure each customer has every question answered.

Some administrative work to assist Managers with phone calls, email, mail,

Computer skills a plus.

Wages: $15.50/hour

The Product Knowledge Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $16.00.

We offer:

Competitive Pay/Commission

Opportunity for Advancement,

Training,

Medical Benefits,

Holiday and Vacation Benefits,

Employee Discounts,

And a Great Work Environment!

Our company is an equal opportunity employer in a drug-free environment.

Call us, email us or visit the dealership to complete an employment application.

Apply