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Knowledge Base Jobs in California (NOW HIRING)

Astreya

Forward Deployed Engineer

Santa Clara, CA · On-site

$161K - $242K/yr

Define AI Agent knowledge base architecture: RAG corpus requirements, CAG caching targets, and minimum data volume thresholds for acceptable initial accuracy. * Produce the AI OpsHub and Lynx ...

Astreya

Forward Deployed Engineer

Santa Clara, CA

$161K - $242K/yr

Define AI Agent knowledge base architecture: RAG corpus requirements, CAG caching targets, and minimum data volume thresholds for acceptable initial accuracy. * Produce the AI OpsHub and Lynx ...

Prophecy Technologies

Sr. ServiceNow Architect

Santa Clara, CA · On-site

$83.75 - $105.50/hr

Lead the redesign and optimization of ServiceNow workflows including Service Catalog, Knowledge Base, HR Services, and other modules. * Collaborate with stakeholders to gather requirements , define ...

Foster Farms

Materials Planner II

Livingston, CA · On-site

$30.20 - $37.75/hr

This knowledge base is expected to grow with tenure. * Material Planner will establish a strong and thorough knowledge base of all Foster Farms ingredients and packaging components enabling material ...

Astreya

NPI Program Manager

Santa Clara, CA · On-site

$98K - $154K/yr

Identify NPI-to-RMA data dependencies: material master records, entitlement schema extensions, failure code taxonomy updates, and AI OpsHub knowledge base additions required when a new product ...

Info Way Solutions

Database Architect

Fremont, CA · On-site

$69.75 - $89.75/hr

Designing scalable, identifying the s/w and h/w to meet the enterprise needs. • Knowledge base of prior Business Process Improvements (BPI) , Enterprise Product Data Management (EPDM) , Operations ...

Astreya

NPI Program Manager

Santa Clara, CA · On-site

$98K - $154K/yr

Identify NPI-to-RMA data dependencies: material master records, entitlement schema extensions, failure code taxonomy updates, and AI OpsHub knowledge base additions required when a new product ...

Figma

Support Content Engineer

San Francisco, CA · On-site +1

Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. * Build and execute a content ...

Michelsgaming

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in California

Knowledge Base information

See California salary details

$43.9K

$111.2K

$185K

How much do knowledge base jobs pay per year?

As of Jun 26, 2026, the average yearly pay for knowledge base in California is $111,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $133,200.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in California? The most popular types of Knowledge Base jobs in California are:
What are popular job titles related to Knowledge Base jobs in California? For Knowledge Base jobs in California, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in California look for? The top searched job categories for Knowledge Base jobs in California are:
What cities in California are hiring for Knowledge Base jobs? Cities in California with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in California as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $111,214 per year, or $53.5 per hour.
Forward Deployed Engineer

Forward Deployed Engineer

Astreya

Santa Clara, CA • On-site

$161K - $242K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Astreya rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

54th of 205 rated it services

Job description

POSITION OVERVIEW
The Forward Deployed Engineer (FDE) is the platform architecture authority for a strategic enterprise engagement, responsible for deploying and configuring Astreya's proprietary Intelligence Suite - AI OpsHub, Lynx, and Pictor - within a complex client operational environment. The FDE leads all system access negotiations, data landscape assessment, connector architecture, and AI Agent knowledge base design. This individual operates at the intersection of enterprise systems integration, AI operations, and client delivery, and serves as the technical escalation point for all platform questions across the Foundation Team.
KEY RESPONSIBILITIES
  • Lead all system access negotiations with the client IT team; define minimum access requirements for platform discovery, data quality assessment, and read-mode configuration.
  • Deploy Pictor against client case management systems, SAP activity logs, and available operational data sources; configure discovery scope to cover all relevant RMA and workflow variants.
  • Configure AI OpsHub personas in read/configure mode; define SmartQueue routing logic based on client entitlement tiers discovered during the engagement.
  • Deploy Lynx data quality assessment across all accessible client operational data sources; produce data quality scoring across all T1 and T2 data feeds.
  • Own and maintain the Data Source Inventory and Integration Requirements Register; update weekly as new data sources are identified or access status changes.
  • Define AI Agent knowledge base architecture: RAG corpus requirements, CAG caching targets, and minimum data volume thresholds for acceptable initial accuracy.
  • Produce the AI OpsHub and Lynx Configuration Blueprint; document all persona configurations, integration endpoints, data pipeline specifications, and SmartQueue routing rules required for full platform activation.
  • Manage all Astreya IP platform deployment activities; ensure client data handling complies with Astreya's AI governance framework.
  • Serve as the technical escalation point for all platform questions raised by other Foundation Team members.
  • Oversee T2 and T3 connector onboarding post-Day 90; manage AI Agent knowledge base updates as new product families are introduced.
  • Train and onboard ST-2 AI/BI resources as they are activated via Change Order.

REQUIRED QUALIFICATIONS
  • 8+ years of experience in enterprise systems integration, data engineering, or AI/ML platform deployment.
  • Hands-on experience deploying and configuring AI-assisted operations platforms in production enterprise environments.
  • Deep expertise in SAP integration (ECC BAPI and/or S/4HANA OData APIs); experience with SD, QM, CRM, and BW modules strongly preferred.
  • Experience designing and implementing data pipeline architectures connecting multiple heterogeneous enterprise source systems.
  • Proficiency in data quality assessment methodologies and tooling; ability to score and remediate complex enterprise data sets.
  • Strong understanding of RAG (Retrieval-Augmented Generation) knowledge base architecture and AI Agent training data requirements.
  • Experience with REST API and OAuth2 integration patterns; familiarity with EDI (X12/AS2) integration.
  • Demonstrated ability to communicate complex technical architecture to non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.

PREFERRED QUALIFICATIONS
  • Experience with ITSM or RMA case management system integrations (e.g., Salesforce Service Cloud, ServiceNow, or proprietary platforms).
  • Familiarity with Salesforce (SFDC) REST/Bulk API integrations.
  • Experience with IoT data stream integration and real-time event processing.
  • Knowledge of MCP (Model Context Protocol) server configuration for AI agent system access.
  • Background in GPU, data center, or enterprise hardware lifecycle operations.

Salary Range
$161,600.00 - $242,400.00 USD (Salary)
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
    401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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