ZipRecruiter

Log In

1

Knowledge Base Jobs in California (NOW HIRING)

Michels Gaming

Call Center Representative

Los Angeles, CA

$17.25 - $21.50/hr

... knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to ...

Pldi

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

... knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to ...

Xtended Resources

Customer Services Rep

Irvine, CA · On-site

$17.25 - $23.25/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Allied Staffing

Be Seen First

Call Center Representative - Medical Records - In Office

Ontario, CA · On-site

$18 - $19/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Pldi

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Sutter Health

RN Case Manager

Los Altos, CA

$82.55 - $108.96/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Michelsgaming

Call Center Representative

Los Angeles, CA · On-site

$17.25 - $21.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Pldi

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Sutter Health

RN Case Manager

Los Altos, CA · On-site

$82.55 - $108.96/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

Ezee Consulting Inc

Be Seen First

Entry Level Customer Service / Sales Rep - Business

Lakewood, CA · On-site

$1.0K - $2.0K/wk

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Ezee Consulting Inc

Be Seen First

Entry Level Customer Service / Sales Rep - Business

Lakewood, CA · On-site

$1.0K - $2.0K/wk

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

EFP Staffing

Be Seen First

Bilingual Will Call Representative

Pomona, CA · On-site

$20/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

next page

Showing results 1-20

All JobsKnowledge Base JobsKnowledge Base Jobs in California

Knowledge Base information

See California salary details

$43.9K

$111.2K

$185K

How much do knowledge base jobs pay per year?

As of Jun 26, 2026, the average yearly pay for knowledge base in California is $111,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $133,200.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in California? The most popular types of Knowledge Base jobs in California are:
What are popular job titles related to Knowledge Base jobs in California? For Knowledge Base jobs in California, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in California look for? The top searched job categories for Knowledge Base jobs in California are:
What cities in California are hiring for Knowledge Base jobs? Cities in California with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in California as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $111,214 per year, or $53.5 per hour.

Field Applications Engineer, Entertainment Production Camera Tech.

Hexagon Geosystems

Los Angeles, CA • Hybrid

Other

Posted 2 days ago

Job description


*This position is based in Los Angeles and requires regular travel throughout the LA area as well as occasional travel within the greater US & Canada.
We are Leica Geosystems, part of Hexagon, and we're building a new professional 3D laser scanning hardware and software solution for the film and cinema industry. Our team is headquartered in Zurich, Switzerland, with a growing presence in Los Angeles.
Leica Geosystems creates complete solutions for professionals across the planet providing a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystems. Known for premium products and innovative solution development, professionals in a diverse mix of industries trust Leica Geosystems for all their 3D reality capture and geospatial needs. With precise and accurate instruments, sophisticated software, and trusted services, Leica Geosystems delivers value every day to those shaping the future of our world.
Job summary
We are seeking a Field Application Engineer based in Los Angeles to become our first dedicated "technical" hire in North America - supporting customers, running demos, onboarding new users, and representing the product in the LA cinema tech community.
This is a founding role. You'll start as the sole NA support person but the goal is to grow this into a team as the install base expands. This is not a call-center job - it's a hybrid of field application engineering, customer enablement, pre-sales demos, and structured technical support.
Duties and Responsibilities
Technical Support & Troubleshooting - Own the North American support queue. What matters most is that you understand the industry context in which issues arise - not just the technical symptom, but the production pressure behind it.
Beyond handling individual cases, you'll also track support trends and use them to drive product improvements - making the whole customer experience better, not just solving one ticket at a time.
Customer Onboarding & Training - Guide new customers through the full product workflow - from unboxing to first successful data delivery. You'll work with camera crew (1st ACs, DITs), VFX artists (matchmove, compositing), virtual production stage operators, and IT technicians.
On-Set Support -  Be available for critical productions, especially during the early adoption phase - pre-production prep calls, on-set standby for first-time deployments, real-time troubleshooting during shoots, and end-of-day data verification. Expect 2-4 on-set days per month initially, potentially more around major productions.
Pre-Sales Demos & Evangelism - Especially before and around launch, you'll also run hands-on product demos for prospective customers (studios, rental houses, VP vendors), support evaluation sessions, and represent the product at industry events and trade shows (NAB, Cine Gear, SIGGRAPH, ASC events).
Feedback Loop to Product & R&D - Structured reporting of field issues, feature requests, and workflow observations back to the Zurich engineering team. You'll participate in weekly syncs and contribute to the knowledge base and documentation portal.
Documentation & Knowledge Base - Contribute to the documentation portal and internal knowledge base where possible - for example by flagging gaps, reviewing articles for technical accuracy, or suggesting topics for tutorials based on recurring field observations. Dedicated content creation is a plus but not a core expectation.
Domain areas you'll support:
  • On-set workflows         Understands camera department hierarchy, prep/wrap rhythms, and the stakes of a blocked shoot day. Knows what a 1st AC needs vs. what a DIT needs.
  • Timecode & sync           Can speak fluently about LTC, PTP, genlock, jam sync - and how these integrate with ARRI, RED, Sony Venice, and Blackmagic workflows.
  • Data management & offload  Knows how on-set data flows from camera cards to shuttle drives to post. Aware of common DIT tools (YoYotta, Silverstack, Pomfort, OffShoot) and concepts like checksum verification and ASC MHL - should understand their purpose in the chain of custody.
  • Post-production pipelines       Knows how matchmove, compositing, and 3D reconstruction fit together. Aware of the role of key VFX pipeline tools (3DEqualizer, Maya, Nuke, Unreal Engine) - should understand what they do and what data they consume.
  • Virtual production / ICFX          Understands LED volume workflows, camera tracking concepts (optical, inertial, hybrid), real-time rendering pipelines, and the role of depth/segmentation in live compositing.
  • Networking on set        Familiar with the realities of production networking - air-gapped stages, corporate IT restrictions, mobile/remote locations - and how to navigate them.

Apply