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Knowledge Base Jobs in California (NOW HIRING)

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Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

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Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

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Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

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Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Call Center Representative

Los Angeles, CA

$17.25 - $21.50/hr

... knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to ...

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

... knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to ...

Customer Services Rep

Irvine, CA · On-site

$17.25 - $23.25/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

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Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with ...

Utilization Coordinator

Santa Rosa, CA · On-site

$77.29 - $102.55/hr

A broad knowledge base of health care delivery and case management within a managed care environment. * Comprehensive knowledge of Utilization Review, levels of care, and observation status.

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You will build our local knowledge graph: the POI and places-data systems, entity resolution, and ... The US base salary range for this full-time position is listed below. Pay may vary based on a ...

Live Chat Agent

Los Angeles, CA · On-site

$19 - $28/hr

Knowledge Base Support * Assist with maintaining internal FAQs, customer support resources, and knowledge base articles. * Recommend process improvements based on customer feedback and recurring ...

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Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to work with ...

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Showing results 41-60

Knowledge Base information

See California salary details

$43.9K

$111.2K

$185K

How much do knowledge base jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge base in California is $111,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $133,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in California? The most popular types of Knowledge Base jobs in California are:
What are popular job titles related to Knowledge Base jobs in California? For Knowledge Base jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Knowledge Base jobs? Cities in California with the most Knowledge Base job openings:
Infographic showing various Knowledge Base job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,214 per year, or $53.5 per hour.

Call Center Representative - Medical Records - In Office

Allied Staffing

Ontario, CA • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

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Job description

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills