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Knowledge Base Jobs in Houston, TX (NOW HIRING)

Jet Linx Aviation

Base Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ... Actual base salary provided is dependent upon geographic location, aircraft size (crew positions ...

Jet Linx Aviation

Base Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Jet Linx Aviation

Base Manager

Houston, TX · On-site

$77 - $109/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Jet Linx

Base Manager

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Jet Linx Aviation

Base Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

The Powell Company

Base Welder

Houston, TX

$18.50 - $24.50/hr

  • Medical

  • Retirement

  • PTO

We are currently hiring a Base Welder at our Southeast Houston manufacturing facility. Schedule ... Knowledge of flux core, shielded wire Ability to cope and fit Relationships Reporting to department ...

Powell

Base Welder

Houston, TX · On-site

$18 - $23.75/hr

  • Medical

  • Retirement

  • PTO

We are currently hiring a Base Welder at our Southeast Houston manufacturing facility. Schedule ... etc. • Knowledge of flux core, shielded wire • Ability to cope and fit Relationships • ...

The Hireverse

Customer Representative

Houston, TX · On-site

$775/wk

  • Medical

  • Dental

  • Vision

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to work with ...

The Hireverse

Be Seen First

Customer Representative

Jersey Village, TX · On-site

$775/wk

  • Medical

  • Dental

  • Vision

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to work with ...

Dale P. Guidry Jr. State Farm

Be Seen First

Bilingual Sales Assistant

Humble, TX · On-site

$14 - $16/hr

  • PTO

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Avatar Managed Services

Tier 1 IT Support Engineer

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Reference knowledge base articles during ticket handling * Suggest updates to existing documentation or draft new KB entries as needed * Flag content gaps or inconsistencies Escalation Handling * Use ...

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Knowledge Base information

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$42.5K

$107.6K

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How much do knowledge base jobs pay per year?

As of Aug 20, 2026, the average yearly pay for knowledge base in Houston, TX is $107,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $128,900.00 per year, depending on experience, location, and employer.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What are the most commonly searched types of Knowledge Base jobs in Houston, TX?

The most popular types of Knowledge Base jobs in Houston, TX are:

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For Knowledge Base jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in Houston, TX look for?

The top searched job categories for Knowledge Base jobs in Houston, TX are:

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Cities near Houston, TX with the most Knowledge Base job openings:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,616 per year, or $51.7 per hour.

Base Manager

Jet Linx Aviation

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Description
The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients, aircraft owners, and business partners at the assigned base location. This role is responsible for delivering a consistently exceptional, 5-Star client experience while supporting the Regional Vice President in the management of aircraft owner relationships through regular interaction and communication.
In addition to directly managing the Client Relations team and Line Technicians at the base, the Base Manager is responsible for fostering a unified, service-driven culture in partnership with Jet Linx maintenance, flight crew, and operational teams. The position ensures base operations are coordinated, facilities are maintained to Jet Linx standards, and client interactions are executed with precision, anticipation, and attention to detail to support a premium ownership and travel experience.
Duties & Responsibilities:
  1. Client Experience & Relationship Management
    1. Own the end-to-end client and owner experience at the base, including quoting, trip logistics, communication, and in-person interactions at departure and arrival.
    2. Deliver a personalized, high-touch service experience aligned with Jet Linx 5-Star service standards, anticipating client preferences and needs.
    3. Respond promptly and professionally to client and owner inquiries, coordinating with the Regional Vice President as needed.
    4. Conduct pre- and post-flight outreach to ensure client satisfaction and address any service concerns.
    5. Proactively engage with current and inactive flyers to promote, sell, or upsell Jet Linx services and partnerships.
  2. Base Operations & Service Standards
    1. Ensure base facilities-including lobby, meeting spaces, work areas, entryways, and restrooms-are clean, organized, functional, and maintained to Jet Linx service standards.
    2. Maintain aircraft stock, lobby amenities, and office supply inventories in accordance with established standards.
    3. Offer knowledgeable recommendations for local attractions, dining, and events, both locally and at destination locations.
    4. Coordinate trip-related billing, including determining costs for requested services and arranging post-flight invoicing.
  3. Team Leadership & Scheduling
    1. Provide daily direction and scheduling oversight for base team members, ensuring consistent adherence to Jet Linx service standards.
    2. Manage team schedules, PTO requests, expenses, and regular one-on-one meetings.
    3. Partner with the Regional Vice President on coaching, performance feedback, and development conversations.
    4. Ensure the Client Relations team provides regional support as directed by the Central Team.
  4. Cross-Functional Coordination
    1. Collaborate with Flight Operations, Maintenance, and Crew teams to ensure service standards are met or exceeded and to proactively identify potential issues.
    2. Support Jet Linx crew with trip preparation, including building and ramp access, aircraft stocking, cleaning coordination, and similar operational needs.
    3. Partner with the Central Concierge team on training, policy updates, and invoicing support as needed.
  5. Issue Resolution & Compliance
    1. Proactively document, communicate, and resolve service issues and complaints, including OSA resolution, escalating as appropriate.
    2. Safely operate client and owner vehicles on Jet Linx property, including around aircraft and ground equipment, when required.
    3. Maintain accurate client and owner profiles, preferences, and expectations within Jet Linx systems.
  6. Administrative & General Responsibilities
    1. Maintain regular and predictable on-site attendance.
    2. Demonstrate Jet Linx core values and "Supply the High" in all interactions.
    3. Perform other duties as assigned.

Knowledge, Skills & Abilities:
  • Strong ability to deliver service in alignment with Jet Linx-defined 5-Star standards
  • Exceptional interpersonal, verbal, and written communication skills
  • Proven ability to build and maintain effective client relationships
  • Strong organizational skills with attention to detail in a fast-paced environment
  • Ability to manage multiple priorities and adapt to frequent changes
  • Proficiency in Microsoft Office, FOS, Elevate, and related systems
  • Ability to work independently and collaboratively across teams
  • Ability to maintain confidentiality and exercise sound judgment
  • Flexibility to work non-standard hours, including nights, weekends, and holidays

Education and Work Experience:
  • Associate degree or equivalent experience in hospitality or a related field preferred
  • Minimum of three years of professional customer service experience required
  • Prior people management experience preferred
  • Aviation industry experience or demonstrated interest preferred

Physical Requirements:
  • Majority of work performed in a standard office and hangar environment
  • Ability to stand, walk, sit, talk, and hear to perform essential job functions
  • Ability to lift up to 25 pounds on an infrequent basis

Documentation Requirements:
  • Ability to obtain a U.S. driver's license
  • Proof of eligibility to work in the US

Compensation:
Jet Linx offers a competitive compensation and benefits package to team members. Starting base annual salary for this position ranges from $77,000 to $109,000 . Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability coverage.

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