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Knowledge Base Jobs in Houston, TX (NOW HIRING)

Jet Linx Aviation

Base Manager

Houston, TX

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Jet Linx Aviation

Base Manager

Houston, TX · On-site

Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ... Actual base salary provided is dependent upon geographic location, aircraft size (crew positions ...

Jet Linx Aviation

Base Manager

Houston, TX

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Jet Linx

Base Manager

Houston, TX

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients ... Knowledge, Skills & Abilities: * Strong ability to deliver service in alignment with Jet Linx ...

Colony Ridge Land

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Entry Level Customer Service Representative

Cleveland, TX · On-site

$14 - $18/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Fluent in Spanish and ...

The Hireverse

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Customer Support Representative

South Houston, TX · On-site

$715/wk

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to work with ...

Powell

Base Welder

Houston, TX · On-site

$18 - $23.75/hr

We are currently hiring a Base Welder at our Southeast Houston manufacturing facility. Schedule ... etc. • Knowledge of flux core, shielded wire • Ability to cope and fit Relationships • ...

DBM Global Inc.

IT Support Technician

Humble, TX · On-site

$18.50 - $25.50/hr

... knowledge base management. Creating, updating, and improving support procedures. • Maintain accounts, software, and hardware compliance to meet IT security standards. • Support ongoing yearly ...

The Powell Company

Base Welder

Houston, TX

$18.50 - $24.50/hr

We are currently hiring a Base Welder at our Southeast Houston manufacturing facility. Schedule ... Knowledge of flux core, shielded wire Ability to cope and fit Relationships Reporting to department ...

The Powell Company

Base Painter

Houston, TX · On-site

$17.50 - $23.75/hr

We are currently hiring a Base Painter at our Southeast Houston manufacturing facility. Schedule ... Knowledge of wet painting and proper paint mixing technique (ex: two-part Epoxy primer and ...

Dale P. Guidry Jr. State Farm

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Bilingual Sales Assistant

Humble, TX · On-site

$14 - $16/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Dale P. Guidry Jr. State Farm

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Bilingual Sales Assistant

Humble, TX · On-site

$14 - $16/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Houston, TX

Knowledge Base information

See Houston, TX salary details

$42.5K

$107.6K

$179.1K

How much do knowledge base jobs pay per year?

As of Jul 28, 2026, the average yearly pay for knowledge base in Houston, TX is $107,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $128,900.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Houston, TX? The most popular types of Knowledge Base jobs in Houston, TX are:
What are popular job titles related to Knowledge Base jobs in Houston, TX? For Knowledge Base jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Houston, TX look for? The top searched job categories for Knowledge Base jobs in Houston, TX are:
What cities near Houston, TX are hiring for Knowledge Base jobs? Cities near Houston, TX with the most Knowledge Base job openings:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $107,616 per year, or $51.7 per hour.
Base Manager

Base Manager

Jet Linx Aviation

Houston, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

The Base Manager serves as the primary on-site leader and point of contact for Jet Card clients, aircraft owners, and business partners at the assigned base location. This role is responsible for delivering a consistently exceptional, 5-Star client experience while supporting the Regional Vice President in the management of aircraft owner relationships through regular interaction and communication.
 
In addition to directly managing the Client Relations team and Line Technicians at the base, the Base Manager is responsible for fostering a unified, service-driven culture in partnership with Jet Linx maintenance, flight crew, and operational teams. The position ensures base operations are coordinated, facilities are maintained to Jet Linx standards, and client interactions are executed with precision, anticipation, and attention to detail to support a premium ownership and travel experience.
 
Duties & Responsibilities:
  1. Client Experience & Relationship Management
    1. Own the end-to-end client and owner experience at the base, including quoting, trip logistics, communication, and in-person interactions at departure and arrival.
    2. Deliver a personalized, high-touch service experience aligned with Jet Linx 5-Star service standards, anticipating client preferences and needs.
    3. Respond promptly and professionally to client and owner inquiries, coordinating with the Regional Vice President as needed.
    4. Conduct pre- and post-flight outreach to ensure client satisfaction and address any service concerns.
    5. Proactively engage with current and inactive flyers to promote, sell, or upsell Jet Linx services and partnerships.
  2. Base Operations & Service Standards
    1. Ensure base facilities—including lobby, meeting spaces, work areas, entryways, and restrooms—are clean, organized, functional, and maintained to Jet Linx service standards.
    2. Maintain aircraft stock, lobby amenities, and office supply inventories in accordance with established standards.
    3. Offer knowledgeable recommendations for local attractions, dining, and events, both locally and at destination locations.
    4. Coordinate trip-related billing, including determining costs for requested services and arranging post-flight invoicing.
  3. Team Leadership & Scheduling
    1. Provide daily direction and scheduling oversight for base team members, ensuring consistent adherence to Jet Linx service standards.
    2. Manage team schedules, PTO requests, expenses, and regular one-on-one meetings.
    3. Partner with the Regional Vice President on coaching, performance feedback, and development conversations.
    4. Ensure the Client Relations team provides regional support as directed by the Central Team.
  4. Cross-Functional Coordination
    1. Collaborate with Flight Operations, Maintenance, and Crew teams to ensure service standards are met or exceeded and to proactively identify potential issues.
    2. Support Jet Linx crew with trip preparation, including building and ramp access, aircraft stocking, cleaning coordination, and similar operational needs.
    3. Partner with the Central Concierge team on training, policy updates, and invoicing support as needed.
  5. Issue Resolution & Compliance
    1. Proactively document, communicate, and resolve service issues and complaints, including OSA resolution, escalating as appropriate.
    2. Safely operate client and owner vehicles on Jet Linx property, including around aircraft and ground equipment, when required.
    3. Maintain accurate client and owner profiles, preferences, and expectations within Jet Linx systems.
  6. Administrative & General Responsibilities
    1. Maintain regular and predictable on-site attendance.
    2. Demonstrate Jet Linx core values and “Supply the High” in all interactions.
    3. Perform other duties as assigned.
 
Knowledge, Skills & Abilities:
  • Strong ability to deliver service in alignment with Jet Linx-defined 5-Star standards
  • Exceptional interpersonal, verbal, and written communication skills
  • Proven ability to build and maintain effective client relationships
  • Strong organizational skills with attention to detail in a fast-paced environment
  • Ability to manage multiple priorities and adapt to frequent changes
  • Proficiency in Microsoft Office, FOS, Elevate, and related systems
  • Ability to work independently and collaboratively across teams
  • Ability to maintain confidentiality and exercise sound judgment
  • Flexibility to work non-standard hours, including nights, weekends, and holidays
 
Education and Work Experience:
  • Associate degree or equivalent experience in hospitality or a related field preferred
  • Minimum of three years of professional customer service experience required
  • Prior people management experience preferred
  • Aviation industry experience or demonstrated interest preferred
 
Physical Requirements:
  • Majority of work performed in a standard office and hangar environment
  • Ability to stand, walk, sit, talk, and hear to perform essential job functions
  • Ability to lift up to 25 pounds on an infrequent basis 
 
Documentation Requirements: 
  • Ability to obtain a U.S. driver's license
  • Proof of eligibility to work in the US
Compensation:
Jet Linx offers a competitive compensation and benefits package to team members.  Starting base annual salary for this position ranges from $77,000 to $109,000 . Actual base salary provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.  Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with 6% company match, paid time off and company paid life and short-term disability coverage.