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Knowledge Base Jobs in New Jersey (NOW HIRING)

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

STAFFWORXS

Technical Support

Basking Ridge, NJ · On-site

Contributing to the knowledge base and sharing insights with the team is an indicator of success • Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively ...

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Dew Softech Inc

Product Specialist

Trenton, NJ · On-site

Perform periodic knowledge base review * Perform user access audits * Perform user acceptance testing Required / Desired Skills * Strong Microsoft productivity software skills Highly desired 2 Years

New

DEW Softech, Inc

Product Specialist

Trenton, NJ · Remote

Perform periodic knowledge base review * Perform user access audits * Perform user acceptance testing Required / Desired Skills * Strong Microsoft productivity software skills Highly desired 2 Years

New

Omni Inclusive

Sterling Connect Direct

Jersey City, NJ · On-site

Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. To adhere to quality ...

Occupational Training Center

IT Intern

Burlington Township, NJ · On-site

$14.75 - $19.50/hr

Contribute to our IT Knowledge-base through the creation of support articles. * 3 days a week (6-8 hours per day). Benefits * Supportive Mission Driven Work Environment * Employee Assistance Program

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All JobsKnowledge Base JobsKnowledge Base Jobs in New Jersey

Knowledge Base information

See New Jersey salary details

$45.2K

$114.4K

$190.4K

How much do knowledge base jobs pay per year?

As of Aug 27, 2026, the average yearly pay for knowledge base in New Jersey is $114,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,800.00 and $137,100.00 per year, depending on experience, location, and employer.

What does a knowledge base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in a knowledge base position?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

What are the most commonly searched types of Knowledge Base jobs in New Jersey?

The most popular types of Knowledge Base jobs in New Jersey are:

What are popular job titles related to Knowledge Base jobs in New Jersey?

For Knowledge Base jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Knowledge Base jobs in New Jersey look for?

The top searched job categories for Knowledge Base jobs in New Jersey are:

Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $114,407 per year, or $55 per hour.

IT Training & Knowledge Management Specialist / Remote

Jersey City, NJ • On-site

Apetan Consulting llc
IT Services • 1 - 10 employees
Learn more about Apetan Consulting llcexternal

$80 - $150/hr

Contractor

Re-posted 12 days ago

Job description

Job Title: IT Training & Knowledge Management Specialist / Remote

Job Summary:

We are seeking an IT Training & Knowledge Management Specialist to develop training materials, manage knowledge resources, and support employee learning across IT systems and processes. The ideal candidate will help improve user adoption, maintain documentation, and ensure knowledge is easily accessible.

Key Responsibilities:

  • Develop and deliver IT training programs and user guides.
  • Create, organize, and maintain knowledge base articles and documentation.
  • Collaborate with IT teams to capture and share technical knowledge.
  • Support onboarding and ongoing training for employees.
  • Update training materials based on system and process changes.
  • Monitor training effectiveness and recommend improvements.

Required Skills:

  • Experience creating training materials and technical documentation.
  • Strong communication and presentation skills.
  • Knowledge of learning management systems (LMS) and knowledge management tools.
  • Good organizational and problem-solving abilities.
  • Proficiency in Microsoft Office and collaboration tools.

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Education, Business, or a related field.
  • Experience in IT training, knowledge management, or technical support.
  • Relevant certifications in training or knowledge management are a plus.