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Knowledge Base Jobs in Tennessee (NOW HIRING)

United Supply

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Order Entry Representative

Nashville, TN · On-site

$17.50 - $18/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Petroleum Equipment Company

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Customer Service Representative

Nashville, TN · On-site

$17 - $20/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport ...

Sysazzle

Technical Analyst I

Nashville, TN

... aid, Knowledge base articles) to peers and partner organizations · Other duties as assigned. Education requirements: High School Diploma or Bachelor degree Specialized Experience: · High school ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Tennessee

Knowledge Base information

See Tennessee salary details

$40.4K

$102.3K

$170.2K

How much do knowledge base jobs pay per year?

As of Jun 14, 2026, the average yearly pay for knowledge base in Tennessee is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $122,500.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Tennessee? The most popular types of Knowledge Base jobs in Tennessee are:
What are popular job titles related to Knowledge Base jobs in Tennessee? For Knowledge Base jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Tennessee look for? The top searched job categories for Knowledge Base jobs in Tennessee are:
What cities in Tennessee are hiring for Knowledge Base jobs? Cities in Tennessee with the most Knowledge Base job openings:
Knowledge Base jobs near you
Order Entry Representative

Order Entry Representative

United Supply

Nashville, TN • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

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Job description

We are seeking a Customer Service Representative/Order Entry to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

At United Supply Company, professional satisfaction comes from contributing to a financially secure company that is well positioned within its industry for strong future growth. United Supply Company promotes a drug-free workplace and is proud to be an equal opportunity employer. To learn more about United Supply Company, please visit www.unitedsupplyco.com