$17.50 - $23.50/hr
Contribute to knowledge base content and process improvement by identifying support trends and customer pain points * Collaborate cross-functionally with product, operations, and engineering teams to ...
$17.50 - $23.50/hr
Contribute to knowledge base content and process improvement by identifying support trends and customer pain points * Collaborate cross-functionally with product, operations, and engineering teams to ...
Clinton, TN · On-site
$100K - $125K/yr
... start. * Assist with network troubleshooting involving LAN, WAN, wireless connectivity, and ... Create and deliver user training sessions, technical documentation, and knowledge base content to ...
Clinton, TN · On-site
$100K - $125K/yr
... start. * Assist with network troubleshooting involving LAN, WAN, wireless connectivity, and ... Create and deliver user training sessions, technical documentation, and knowledge base content to ...
$100K - $125K/yr
... start. * Assist with network troubleshooting involving LAN, WAN, wireless connectivity, and ... Create and deliver user training sessions, technical documentation, and knowledge base content to ...
$100K - $125K/yr
... start. * Assist with network troubleshooting involving LAN, WAN, wireless connectivity, and ... Create and deliver user training sessions, technical documentation, and knowledge base content to ...
Oak Ridge, TN · On-site
$136K - $160K/yr
This role handles security inquiries, triages tickets, routes requests, maintains knowledge base content, and escalates complex or policy-sensitive matters to appropriate Government or technical ...
Oak Ridge, TN · On-site
$136K - $160K/yr
This role handles security inquiries, triages tickets, routes requests, maintains knowledge base content, and escalates complex or policy-sensitive matters to appropriate Government or technical ...
Oak Ridge, TN · On-site
$136K - $160K/yr
This role handles security inquiries, triages tickets, routes requests, maintains knowledge base content, and escalates complex or policy-sensitive matters to appropriate Government or technical ...
Oak Ridge, TN · On-site
$136K - $160K/yr
This role handles security inquiries, triages tickets, routes requests, maintains knowledge base content, and escalates complex or policy-sensitive matters to appropriate Government or technical ...
Millington, TN · On-site
$67K/yr
The Web Content Assistant is responsible for day-to-day maintenance of the MyNavy HR website under ... Required Knowledge, Skills, Abilities * Knowledge of basic Internet technology and operations ...
Millington, TN · On-site
$67K/yr
The Web Content Assistant is responsible for day-to-day maintenance of the MyNavy HR website under ... Required Knowledge, Skills, Abilities * Knowledge of basic Internet technology and operations ...
The Web Content Assistant is responsible for day-to-day maintenance of the MyNavy HR website under ... Required Knowledge, Skills, Abilities * Knowledge of basic Internet technology and operations ...
The Web Content Assistant is responsible for day-to-day maintenance of the MyNavy HR website under ... Required Knowledge, Skills, Abilities * Knowledge of basic Internet technology and operations ...
Franklin, TN · On-site
... * Assist with vendor coordination for end-user technology purchases, repairs, subscriptions, and ... Document support procedures, common fixes, asset records, and knowledge base content to improve ...
Franklin, TN · On-site
... * Assist with vendor coordination for end-user technology purchases, repairs, subscriptions, and ... Document support procedures, common fixes, asset records, and knowledge base content to improve ...
Nashville, TN · On-site
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
Nashville, TN · On-site
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
... * Assist with vendor coordination for end-user technology purchases, repairs, subscriptions, and ... Document support procedures, common fixes, asset records, and knowledge base content to improve ...
... * Assist with vendor coordination for end-user technology purchases, repairs, subscriptions, and ... Document support procedures, common fixes, asset records, and knowledge base content to improve ...
Nashville, TN · Hybrid
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
Nashville, TN · Hybrid
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
Nashville, TN · Hybrid
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
Nashville, TN · Hybrid
Create, update, and maintain standard operating procedures, knowledge base content, support ... * Assist with onboarding and offboarding workflows, workstation readiness, account access ...
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Nashville, TN · On-site
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Nashville, TN · On-site
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Nashville, TN · On-site
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Quick apply
Nashville, TN · On-site
Partner with other IT teams on cross-functional projects. * Assist with testing, rollout support ... Develop advanced documentation and knowledge base content. * Mentor tier 1 and 2 to improve ...
Create andmaintaintechnical documentation, migration runbooks, and knowledge base content that support consistent, scalable migration delivery. * Identifyand report product defects, tool gaps, and ...
Create andmaintaintechnical documentation, migration runbooks, and knowledge base content that support consistent, scalable migration delivery. * Identifyand report product defects, tool gaps, and ...
La Vergne, TN · On-site
$20.06 - $24.64/hr
... knowledge regarding all Ingram Content policies, services, and procedures with the intent of ... Attempts first call resolution working with the available knowledge base. Tracks issues and ...
La Vergne, TN · On-site
$20.06 - $24.64/hr
... knowledge regarding all Ingram Content policies, services, and procedures with the intent of ... Attempts first call resolution working with the available knowledge base. Tracks issues and ...
La Vergne, TN · On-site
... knowledge regarding all Ingram Content policies, services, and procedures with the intent of ... Attempts first call resolution working with the available knowledge base. Tracks issues and ...
Quick apply
La Vergne, TN · On-site
... knowledge regarding all Ingram Content policies, services, and procedures with the intent of ... Attempts first call resolution working with the available knowledge base. Tracks issues and ...
Nashville, TN · On-site
$16.83 - $21.16/hr
Contribute to knowledge base content and process improvement by identifying support trends and customer pain points * Collaborate cross-functionally with product, operations, and engineering teams to ...
Nashville, TN · On-site
$16.83 - $21.16/hr
Contribute to knowledge base content and process improvement by identifying support trends and customer pain points * Collaborate cross-functionally with product, operations, and engineering teams to ...
Brentwood, TN · On-site
Ensure compliance with federal, state, and local labor laws and company policies * Assist in development and maintenance of knowledge base content, SOPs, and employee self-service resources * Support ...
Brentwood, TN · On-site
Ensure compliance with federal, state, and local labor laws and company policies * Assist in development and maintenance of knowledge base content, SOPs, and employee self-service resources * Support ...
About the team/role
Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!
The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely, empathetic, and high-quality support to a diverse customer base across multiple channels. You will be instrumental in upholding our values of trust, safety, and transparency by resolving issues with professionalism, technical precision, and care.
What you'll do
What you bring
Sourced by ZipRecruiter
Software development
1,001 - 5,000 Employees
San Francisco, CA, US
2014
