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Knowledge Base Content Manager Jobs (NOW HIRING)

Content Manager

New York, NY · On-site

$145K - $190K/yr

SUMMARY The Content Manager is a central member of Sullivan & Cromwell's Communications team ... COMPENSATION The base salary range offered for this role will be between $145,000 and $190,000.

Overview The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath's proposal knowledge base and ...

Overview The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath's proposal knowledge base and ...

The Proposal Development Department is seeking a Proposal Content Manager to lead the strategy, governance, organization, and continuous improvement of ViaPath's proposal knowledge base and reusable ...

Improves and develops Library content and the processes used to create and maintain it * Trains and Mentors Knowledge Base Managers * Identifies and prioritizes Library issues and needs * Conducts ...

Maintain knowledge management resources including playbooks, asset libraries, and enablement materials. * Work closely with commercial teams to ensure content directly supports sales conversations ...

Maintain knowledge management resources including playbooks, asset libraries, and enablement materials. * Work closely with commercial teams to ensure content directly supports sales conversations ...

Experience managing multiple projects and navigating ambiguity effectively. * Consistent adherence ... Knowledge base content * Product-related communications and guidance * Create content strategies ...

Maintain knowledge management resources including playbooks, asset libraries, and enablement materials. * Work closely with commercial teams to ensure content directly supports sales conversations ...

Maintain knowledge management resources including playbooks, asset libraries, and enablement ... Non-Union role Base Pay Range: 95,000.00 - 120,000 We're committed to offering competitive and ...

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Knowledge Base Content Manager information

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How much do knowledge base content manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for knowledge base content manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

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Infographic showing various Knowledge Base Content Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $80,932 per year, or $38.9 per hour.

Senior Clinical Knowledge Base Manager | Remote | NantHealth

Dallas, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Senior Clinical Knowledge Base Manager | Remote | NantHealthJob Description

Posted Tuesday, September 8, 2026 at 4:00 AM

Are you ready to link your passion with a purpose? At NantHealth, we build technology that simplifies healthcare. We manage the data and decisions that help the healthcare industry deliver better patient care. NantHealth’s products target specific pain points that inhibit healthcare from reaching its full potential. Our payer-provider collaboration solutions increase operational efficiency, unlock savings, and enhance communications. Our treatment plan validation capabilities help payers better manage costs for oncology and autoimmune conditions. We’re seeking innovative thinkers who love doing meaningful work. If you’re looking to bring your skills and expertise to a growing technology company, it’s time for you to join us!

To ensure we can provide the best in healthcare tech, we focus on building the best team. Through holding true to our core values – clarity, empathy, collaboration, integrity, a sense of community, and a pioneering approach – we are creating a vibrant culture where ideas can blossom, people can thrive, and success can flourish.

We're adding a Senior Clinical Knowledge Base Manager to our Medical Affairs team. Our Clinical Knowledge Base Managers are nurses who develop and maintain the oncology Eviti evidence-based libraries. We are seeking nurses to develop and manage our libraries that are used to support utilization management, quality of care, and reimbursement. The applicant will have the opportunity to build exciting and new enhanced products using knowledge and expertise.

The Senior Clinical Knowledge Base Manager is a detail-oriented, experienced nurse who loves learning and using their knowledge. The successful applicant will review FDA labels, clinical research, national clinical practice guidelines, and client medical policies to build and maintain the Eviti libraries. In this role, you're responsible for the accuracy and comprehensiveness of the library.

Responsibilities include, but are not limited to:

  • Builds and reviews oncology treatment regimens for the Library based on clinical studies and oncology clinical practice guidelines
  • Facilitates ongoing review and updates of Library regimens
  • Works independently to prioritize, plan, and execute Library management
  • Performs Annual Reviews as assigned to ensure Library is up to date
  • Collaborates extensively with colleagues to evaluate, develop, and review Library content to ensure accuracy, currency, consistency, and appropriateness
  • Improves and develops Library content and the processes used to create and maintain it
  • Trains and Mentors Knowledge Base Managers
  • Identifies and prioritizes Library issues and needs
  • Conducts medical literature searches and review and interpret the results of clinical studies
  • Reviews impact of Library changes on client Medical Policy and Pathways
  • Performs analysis and creates rules to enable client Medical Policy, Oncology Pathways, and Medicare coverage determinations
  • Leads new client Medical Policy and Pathway implementations
  • Communicates the rationale for independent content-related decisions to cross-functional team members
  • Provides contributions to the growth of the Eviti product by:
    • supporting the development of Eviti and the Library, including the integration of biomarker and genomic diagnostic parameters
    • participating in the training and continuing education of NantHealth staff
    • responding to requests for information and rationale regarding Library content
  • Participates on and lead project teams to improve Eviti’s clinical content and software functionality

Education & Experience Requirements:

  • 5-7 years prior clinical experience in oncology, Bachelor’s degree in nursing, strongly preferred
  • Research and writing experience

Required Knowledge, Skills, and Abilities:

  • Reviews Library content and collaborates with colleagues to identify conflicts and problems within the Library
  • Provides solutions through execution of clinical decision-making processes and efficiency improvements
  • Suggests process improvement that may improve effectiveness of job area
  • Ability to work independently under close supervision
  • Executes clinical processes to manage and curate the Eviti Library, including medical policy
  • Explains facts, policies and practices related to job area to contacts within the job area
  • Works to achieve operational and project timelines and objectives
  • Ability to effectively communicate with teammates and medical staff to review and discuss Library issues and questions
  • Ability to communicates with IT staff to report and troubleshoot problems and request new functionality
We value each of our employee’s total wellness.
From robust medical, dental, and vision insurance, to financial planning assistance, to physical and mental wellness discounts, including an optional annual subscription to the Headspace app and unlimited access to our online learning platform, we understand that our company succeeds when our employees succeed as individuals.Additional notable benefits include:
  • Paid Time Off (hourly) / Flex Time Off (salaried) programs for Full Time employees
  • Growth and Development opportunities
  • 401(k), including a 3% company match
  • Paid Holidays
  • Paid Parental Leave, including a flexible return-to-work program
  • Employee Assistance Program
  • Discounts on popular cell phone plan providers
  • Life & Disability Insurance
  • Travel Assistance
  • Education Assistance Program
  • And much more!

NantHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Family Medical Operations - Clinical Knowledge Management

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