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Knowledge Base Content Manager Jobs (NOW HIRING)

Knowledge Base Associate I

OR ยท Remote

$45K - $55K/yr

Launch Readiness - Partner with Product Managers and Engineers to publish or update articles in ... Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive ...

Launch Readiness - Partner with Product Managers and Engineers to publish or update articles in ... Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive ...

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... manage AI workforce agents that execute knowledge operations tasks, including content audits ...

Learning Content Manager

Boston, MA ยท On-site

$100K - $138K/yr

Experience managing or curating content within a structured learning environment, knowledge base, or enterprise system * Strong ability to partner with subject matter experts to capture, organize ...

Content Manager

Sunnyvale, CA ยท On-site

$64 - $71/hr

Knowledge of how content management and other related system processes work * Experience working with a git client application (Tower, SourceTree, etc.) a plus * Knowledge of HTML, JSON, and XML a ...

... manage AI workforce agents that execute knowledge operations tasks, including content audits ... On-target Earnings OR Base Salary range (Nashville, TN) $104,000-$130,000 USD What We Offer * A ...

Highly computer literate and advanced knowledge of HTML. * Proficiency with popular content management systems. * Experience with social media management. Additional Information REMOTE OK

Highly computer literate and advanced knowledge of HTML. * Proficiency with popular content management systems. * Experience with social media management. Additional Information REMOTE OK

Content Manager

Sunnyvale, CA ยท On-site

$64 - $71/hr

Knowledge of how content management and other related system processes work * Experience working with a git client application (Tower, SourceTree, etc.) a plus * Knowledge of HTML, JSON, and XML a ...

Content Manager

Sunnyvale, CA ยท On-site

$64 - $71/hr

Knowledge of how content management and other related system processes work * Experience working with a git client application (Tower, SourceTree, etc.) a plus * Knowledge of HTML, JSON, and XML a ...

Content Manager

El Segundo, CA ยท On-site

$88K - $91K/yr

As a key contributor to MotorTrend's editorial operations, the Content Manager will lead the charge ... The base salary for this role is between $88,000 - $91,000 . The actual base pay offered is ...

As a key contributor to MotorTrend's editorial operations, the Content Manager will lead the charge ... The base salary for this role is between $88,000 - $91,000 . The actual base pay offered is ...

As a key contributor to MotorTrend's editorial operations, the Content Manager will lead the charge ... The base salary for this role is between $88,000 - $91,000 . The actual base pay offered is ...

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Knowledge Base Content Manager information

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$15

$38

$77

How much do knowledge base content manager jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for knowledge base content manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

More about Knowledge Base Content Manager jobs
What cities are hiring for Knowledge Base Content Manager jobs? Cities with the most Knowledge Base Content Manager job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Knowledge Base Content Manager jobs? States with the most job openings for Knowledge Base Content Manager jobs include:
Infographic showing various Knowledge Base Content Manager job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $80,932 per year, or $38.9 per hour.
Knowledge Base Specialist

Knowledge Base Specialist

Strategic Operational Solutions, Inc. (STOPSO)

Naval Anacost Annex, DC โ€ข On-site

Full-time

Posted 21 days ago


Job description

Brief Overview of Position:

Strategic Operations Solutions, Inc. (STOPSO) is seeking a candidate for the role Knowledge Base Specialist serving a military customer.

The Knowledge Base Specialist defines business requirements and selects collaborative knowledge management tools to meet these requirements. They typically oversee internet access, document sharing, email or other messaging systems.

The Knowledge Base Specialist Implements hardware or software, troubleshoots, and may train end-users. In addition, coordinates with end-users to define needs or areas for improvement. Provides technical support, troubleshooting and training on knowledge management systems and makes suggestions.

Required Qualifications:

  • Associates' degree
  • SECRET Clearance

Required Experience:

  • Minimum 3 years of experience in Knowledge Management.

We are an equal opportunity employer and do not discriminate based on protected characteristics.