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Remote Knowledge Base Content Jobs (NOW HIRING)

... remote access * Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms * Create and maintain documentation, runbooks, and knowledge base content

Collaborate with cross-functional teams to improve support processes, knowledge base content, and system reliability. * Conduct remote troubleshooting sessions using secure remote access tools.

Content Specialist

New York, NY · Remote

$25 - $40/hr

You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually ...

New

Experience in contributing to or developing knowledge base content * Familiarity with remote diagnostic tools and techniques * Bachelor's degree in a technical field or equivalent practical ...

Build and maintain process documentation, knowledge base articles, and templated responses to ... Self-directed in a remote environment; you manage your own queue, prioritize without being told ...

Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. * Build and execute a content ...

Dynamics Systems Analyst

Charlotte, NC · Remote

$45.39 - $53.40/hr

Monday and Friday remote) Start Date: ASAP Duration: Contract-to-Hire, 6 months Compensation Range ... knowledge base content to support ongoing system maintenance and future enhancements. Minimum ...

... knowledge base content. * Strong triage instinct - you can quickly assess whether an issue needs ... We value both the flexibility of remote and hybrid work and the creativity and energy that comes ...

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

You will establish and maintain content standards for readability and AI retrieval, own the team ... This role is remote and the base pay range for a successful candidate is dependent on their ...

Content Marketing Manager Location: We prefer On-site with 4 days in office, but for the right ... Bonus 10% of base(subject to performance review), Full medical, dental, vision, 10 days PTO minimum ...

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Showing results 1-20

Remote Knowledge Base Content information

See salary details

$29.5K

$116.6K

$129K

How much do remote knowledge base content jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote knowledge base content in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

More about Remote Knowledge Base Content jobs
What cities are hiring for Remote Knowledge Base Content jobs? Cities with the most Remote Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Remote Knowledge Base Content jobs? States with the most job openings for Remote Knowledge Base Content jobs include:
What job categories do people searching Remote Knowledge Base Content jobs look for? The top searched job categories for Remote Knowledge Base Content jobs are:
Infographic showing various Remote Knowledge Base Content job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.
Systems Administrator II

Systems Administrator II

CarGurus

Boston, MA • Remote

Other

Re-posted 25 days ago


Job description

Role overview

As a System Administrator II, you will help support and improve the core systems and services our employees use every day. You will work across identity, collaboration tools, office networking, and remote access technologies to help deliver a secure, reliable, and seamless employee experience.

This role is ideal for someone who enjoys a mix of operational support and project work, is comfortable troubleshooting across multiple platforms, and thrives in a fast-paced environment. You will play an important role in supporting key systems including Okta, Slack, Google Workspace, Microsoft 365, and remote access solutions such as VPN and ZTNA.

What you'll do

  • Support and administer core enterprise systems and collaboration platforms across the business
  • Manage day-to-day administration of Okta or a similar identity platform, including user provisioning, access changes, group management, and login troubleshooting
  • Support collaboration tools including Slack, Google Workspace, Microsoft 365, and related business applications
  • Help maintain secure access controls, MFA, and other identity and access management best practices
  • Support office network services and remote access tools, including Wi-Fi, VPN, and ZTNA solutions
  • Troubleshoot employee issues across identity, collaboration tools, network connectivity, and remote access
  • Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms
  • Create and maintain documentation, runbooks, and knowledge base content
  • Contribute to projects that improve reliability, user experience, and operational efficiency
  • Work within a sprint-based planning model while balancing project work and day-to-day support needs
  • Participate in an on-call rotation as needed

What you'll bring

  • 3+ years of experience in systems administration, IT operations, or enterprise application support
  • Hands-on experience with Okta or a similar identity and access management platform
  • Experience supporting collaboration tools such as Slack, Google Workspace, and Microsoft 365
  • Experience supporting enterprise networking and remote access solutions, including VPN and/or ZTNA
  • Strong troubleshooting and problem-solving skills
  • Experience with user lifecycle management, SSO, MFA, and access management processes
  • Strong organizational skills and the ability to manage multiple priorities
  • Strong written and verbal communication skills
  • Ability to work cross-functionally with IT, Security, and business stakeholders
  • Willingness to participate in an on-call rotation