Systems Administrator II
Boston, MA · Remote
... remote access * Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms * Create and maintain documentation, runbooks, and knowledge base content
Boston, MA · Remote
... remote access * Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms * Create and maintain documentation, runbooks, and knowledge base content
Boston, MA · Remote
... remote access * Perform regular maintenance, upgrades, patching, and configuration changes across managed platforms * Create and maintain documentation, runbooks, and knowledge base content
Portland, ME · Remote
$30 - $35/hr
Collaborate with cross-functional teams to improve support processes, knowledge base content, and system reliability. * Conduct remote troubleshooting sessions using secure remote access tools.
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Portland, ME · Remote
$30 - $35/hr
Collaborate with cross-functional teams to improve support processes, knowledge base content, and system reliability. * Conduct remote troubleshooting sessions using secure remote access tools.
Ensure knowledge base content reflects current plan year policies, system changes, and issuer/agent ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
Ensure knowledge base content reflects current plan year policies, system changes, and issuer/agent ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
New York, NY · Remote
$25 - $40/hr
You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually ...
New
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New York, NY · Remote
$25 - $40/hr
You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually ...
New
Ensure knowledge base content reflects current plan year policies, system changes, and issuer/agent ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
Ensure knowledge base content reflects current plan year policies, system changes, and issuer/agent ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
Create knowledge base content to capture new learning for reuse throughout the company and user ... Deep expertise in Linux and Mac platforms #LI-Remote #LI-RL1 Benefits of Working at CrowdStrike:
Create knowledge base content to capture new learning for reuse throughout the company and user ... Deep expertise in Linux and Mac platforms #LI-Remote #LI-RL1 Benefits of Working at CrowdStrike:
Knoxville, TN · On-site +1
Remote (U.S.) About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry ... knowledge base content. What You'll Do: * Handle incoming support inquiries through live chat ...
Knoxville, TN · On-site +1
Remote (U.S.) About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry ... knowledge base content. What You'll Do: * Handle incoming support inquiries through live chat ...
$95K - $110K/yr
Experience in contributing to or developing knowledge base content * Familiarity with remote diagnostic tools and techniques * Bachelor's degree in a technical field or equivalent practical ...
$95K - $110K/yr
Experience in contributing to or developing knowledge base content * Familiarity with remote diagnostic tools and techniques * Bachelor's degree in a technical field or equivalent practical ...
Knowledge and Content Manager Location - Remote The Essential Duties and Responsibilities are ... Basic understanding of multiple federal service lines such as Base Operations, Construction ...
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Knowledge and Content Manager Location - Remote The Essential Duties and Responsibilities are ... Basic understanding of multiple federal service lines such as Base Operations, Construction ...
Anthony, KS · On-site +1
Build and maintain process documentation, knowledge base articles, and templated responses to ... Self-directed in a remote environment; you manage your own queue, prioritize without being told ...
Anthony, KS · On-site +1
Build and maintain process documentation, knowledge base articles, and templated responses to ... Self-directed in a remote environment; you manage your own queue, prioritize without being told ...
San Francisco, CA · On-site +1
Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. * Build and execute a content ...
San Francisco, CA · On-site +1
Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption. * Build and execute a content ...
... base, 10,000 applications, and data ingestion volumes exceeding hundreds of TB/day across on ... Establish naming conventions, conduct audits to retire duplicate/orphaned content, maintain a ...
... base, 10,000 applications, and data ingestion volumes exceeding hundreds of TB/day across on ... Establish naming conventions, conduct audits to retire duplicate/orphaned content, maintain a ...
... base, 10,000+ applications, and data ingestion volumes exceeding hundreds of TB/day across on ... Establish naming conventions, conduct audits to retire duplicate/orphaned content, maintain a ...
... base, 10,000+ applications, and data ingestion volumes exceeding hundreds of TB/day across on ... Establish naming conventions, conduct audits to retire duplicate/orphaned content, maintain a ...
Duluth, GA · On-site +1
Hybrid (Georgia, USA) or Remote for Non-Local Candidates POSITION OVERVIEW The Accounting Software ... Author knowledge base articles for both internal and external audiences, ensuring content is ...
Duluth, GA · On-site +1
Hybrid (Georgia, USA) or Remote for Non-Local Candidates POSITION OVERVIEW The Accounting Software ... Author knowledge base articles for both internal and external audiences, ensuring content is ...
Charlotte, NC · Remote
$45.39 - $53.40/hr
Monday and Friday remote) Start Date: ASAP Duration: Contract-to-Hire, 6 months Compensation Range ... knowledge base content to support ongoing system maintenance and future enhancements. Minimum ...
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Charlotte, NC · Remote
$45.39 - $53.40/hr
Monday and Friday remote) Start Date: ASAP Duration: Contract-to-Hire, 6 months Compensation Range ... knowledge base content to support ongoing system maintenance and future enhancements. Minimum ...
New York, NY · On-site +1
$55K - $70K/yr
... knowledge base content. * Strong triage instinct - you can quickly assess whether an issue needs ... We value both the flexibility of remote and hybrid work and the creativity and energy that comes ...
New York, NY · On-site +1
$55K - $70K/yr
... knowledge base content. * Strong triage instinct - you can quickly assess whether an issue needs ... We value both the flexibility of remote and hybrid work and the creativity and energy that comes ...
$124K - $160K/yr
You will establish and maintain content standards for readability and AI retrieval, own the team ... This role is remote and the base pay range for a successful candidate is dependent on their ...
$124K - $160K/yr
You will establish and maintain content standards for readability and AI retrieval, own the team ... This role is remote and the base pay range for a successful candidate is dependent on their ...
Sunnyvale, CA · Remote
$130K - $150K/yr
Content Marketing Manager Location: We prefer On-site with 4 days in office, but for the right ... Bonus 10% of base(subject to performance review), Full medical, dental, vision, 10 days PTO minimum ...
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Sunnyvale, CA · Remote
$130K - $150K/yr
Content Marketing Manager Location: We prefer On-site with 4 days in office, but for the right ... Bonus 10% of base(subject to performance review), Full medical, dental, vision, 10 days PTO minimum ...
Remote (US or Canada) Reports To: SVP, Sales Type: Full-Time | Hybrid Field / Remote NO AGENCIES ... Develop reusable solution templates, scoping tools, and knowledge base content. * Support ...
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Remote (US or Canada) Reports To: SVP, Sales Type: Full-Time | Hybrid Field / Remote NO AGENCIES ... Develop reusable solution templates, scoping tools, and knowledge base content. * Support ...
This role is remote and requires occasional travel to any FreedomCare location nationally when ... Establish and enforce content governance standards, including ownership models, review cadences ...
This role is remote and requires occasional travel to any FreedomCare location nationally when ... Establish and enforce content governance standards, including ownership models, review cadences ...
$29.5K - $38.5K
2% of jobs
$38.5K - $47.6K
1% of jobs
$47.6K - $56.6K
1% of jobs
$56.6K - $65.7K
2% of jobs
$65.7K - $74.7K
2% of jobs
$74.7K - $83.8K
2% of jobs
$83.8K - $92.8K
1% of jobs
$92.8K - $101.9K
1% of jobs
$101.9K - $110.9K
1% of jobs
$110.9K - $120K
1% of jobs
$121K is the 25th percentile. Wages below this are outliers.
$120K - $129K
85% of jobs
$29.5K
$116.6K
$129K
| Aspect | Remote Knowledge Base Content | Remote Technical Writer |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge management tools | Technical writing certifications, strong writing and editing skills |
| Work Environment | Collaborates with support teams, uses content management systems | Works closely with engineers, product teams, and subject matter experts |
| Industry Usage | Common in customer support, SaaS, and tech companies | Prevalent in software, hardware, and technical industries |
| Search & Comparison Intent | Understanding roles related to content creation for knowledge bases | Comparing technical writing roles in remote settings |
Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

Role overview
As a System Administrator II, you will help support and improve the core systems and services our employees use every day. You will work across identity, collaboration tools, office networking, and remote access technologies to help deliver a secure, reliable, and seamless employee experience.
This role is ideal for someone who enjoys a mix of operational support and project work, is comfortable troubleshooting across multiple platforms, and thrives in a fast-paced environment. You will play an important role in supporting key systems including Okta, Slack, Google Workspace, Microsoft 365, and remote access solutions such as VPN and ZTNA.
What you'll do
What you'll bring
Sourced by ZipRecruiter
Internet and it
1,001 - 5,000 Employees
Cambridge, MA, US
2006