ZipRecruiter

Log In

2

Remote Knowledge Base Content Jobs in Washington, DC

Mondo

Content Writer

Centreville, VA · Remote

$35 - $41/hr

Remote - EST Hours Start Date Is: August 10, 2026 Position Type: Contract (5 Months) Pay Rate: $35 ... Review, organize, and maintain hundreds to thousands of knowledge base articles across different ...

New

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Maintain technical documentation, SOPs, and knowledge base content. * Support hardware and software ... registry, and remote support. * Working knowledge of macOS enterprise support and management.

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...

2U

Senior Director, edX Brand & Content

Arlington, VA · On-site +1

$187K - $194K/yr

Operator mindset; builds from zero While this position is open to remote candidates across the U.S ... Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and ...

System One

Multimedia Content Designer

Merrifield, VA · Remote

Remote - offsite Responsibilities * Design, write, edit, test, and improve content that makes our ... Advanced knowledge of effective writing and editing * Experience of user centered design processes ...

next page

Showing results 1-20

All JobsKnowledge Base Content JobsRemote Knowledge Base Content JobsRemote Knowledge Base Content Jobs in Washington, DC

Remote Knowledge Base Content information

See Washington, DC salary details

$33.4K

$132.1K

$146.1K

How much do remote knowledge base content jobs pay per year?

As of Aug 1, 2026, the average yearly pay for remote knowledge base content in Washington, DC is $132,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,300.00 and $145,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

What are popular job titles related to Remote Knowledge Base Content jobs in Washington, DC? For Remote Knowledge Base Content jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Content jobs in Washington, DC look for? The top searched job categories for Remote Knowledge Base Content jobs in Washington, DC are:
Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in Washington, DC as of July 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $132,078 per year, or $63.5 per hour.

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

Apply