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Remote Knowledge Base Content Jobs in Missouri (NOW HIRING)

... knowledge-base content to improve team effectiveness. * Balance personalized customer support with ... Remote-first work environment with flexibility to manage your schedule while delivering strong ...

... knowledge base in ClickHelp * Review and edit content for clarity, consistency, grammar, and ... Fully remote team with flexible working hours * Mentorship and growth opportunities within a ...

You will join a fully remote environment where consistency, organization, and reliable day-to-day ... Practical, operational knowledge of SEO , particularly on-page SEO principles and content ...

$65/hr

Ready to turn your Dutch language expertise into the knowledge base for tomorrow's AI? Apply today ... Remote Seniority level: MidSenior Level

$65/hr

Ready to turn your mathematics expertise into the knowledge base for tomorrow's AI? Apply today and ... Remote Seniority level: MidSenior Level

$8 - $65/hr

Ready to turn your science expertise into the knowledge base for tomorrow's AI? Apply today and ... Remote Seniority level: Mid - Senior Level

$49 - $67.25/hr

Knowledge of GPU clusters and techniques for optimizing machine learning workloads. * Working ... Remote working flexibility and significant ownership over your work. * Career growth and continuous ...

Trainer- Remote

Louisiana, MO · On-site +1

$64K - $85K/yr

Use AI-enabled tools, as appropriate, to support training content development and efficiency ... Pay is based on a number of factors which may include job-related knowledge, skills, experience ...

$100K - $180K/yr

Create and maintain technical documentation, including knowledge base articles, FAQs, guides, and ... Remote-first working environment with an inclusive and collaborative global team. * Flexible ...

New

... paced remote environment. You will support a broad range of marketing activities, from content ... Strong knowledge of major social platforms, including Facebook, Instagram, X, LinkedIn, and YouTube.

Help Desk Technician I

Saint Louis, MO · On-site +1

$18.75 - $25.25/hr

This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ... Contribute to internal knowledge base articles and standard operating procedures. * Identify ...

DBT Psychologist

Saint Louis, MO · On-site +1

$86K - $118K/yr

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

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Showing results 1-20

Remote Knowledge Base Content information

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

What are the most commonly searched types of Knowledge Base Content jobs in Missouri?

The most popular types of Knowledge Base Content jobs in Missouri are:

What cities in Missouri are hiring for Remote Knowledge Base Content jobs?

Cities in Missouri with the most Remote Knowledge Base Content job openings:

Senior Implementation Engineer

Remote

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Engineer based in Netherlands.

As a Senior Implementation Engineer, you will play a key role in helping customers successfully adopt and onboard a leading SaaS and container technology platform.
You will own important parts of the customer journey, from provisioning and initial setup through successful handoff to ongoing Customer Success teams.
The role combines customer-facing expertise, technical problem-solving, operational execution, and process improvement.
You will work closely with Customer Success, Sales, Operations, Support, and Enablement teams to create efficient and scalable onboarding experiences.
You will have the opportunity to improve workflows, develop automation, document best practices, and influence how customers are supported at scale.
Success in this role means delivering a smooth, low-friction onboarding experience while improving efficiency, customer satisfaction, and business outcomes.
This is an excellent opportunity for a customer-focused professional who enjoys solving complex problems in a fast-moving, remote-first environment.

Accountabilities
  • Partner with Customer Success, Sales, Operations, Support, and Enablement teams to establish, improve, and scale customer onboarding operations.
  • Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
  • Own day-to-day onboarding and provisioning activities, ensuring rapid execution, minimal friction, and a strong foundation for long-term customer success.
  • Build and maintain strong customer relationships throughout onboarding and migration journeys before transitioning accounts to Customer Success Management.
  • Develop and improve workflows, automation, tools, and operational strategies that make customer onboarding more efficient and scalable.
  • Ensure smooth transitions between Sales, Onboarding, Customer Success, and Support teams, maintaining clear communication and continuity throughout the customer journey.
  • Identify recurring customer challenges and contribute solutions, documentation, and knowledge-base content to improve team effectiveness.
  • Balance personalized customer support with scalable processes and automation to deliver a consistent customer experience.
  • Monitor and contribute to key success metrics covering provisioning, onboarding efficiency, customer satisfaction, revenue impact, process optimization, scalability, team performance, and strategic alignment.
  • Continuously evaluate existing processes and identify opportunities to improve the customer onboarding experience and operational efficiency.
Requirements:
  • 4+ years of professional, full-time experience working directly with external customers, ideally in customer onboarding, implementation engineering, customer success, technical support, or a similar role.
  • Proven experience managing customer-facing onboarding or implementation processes from initial engagement through successful transition to an ongoing customer success team.
  • Strong understanding of SaaS platforms and cloud-based technologies, with the ability to quickly learn and explain technical products and workflows.
  • Demonstrated ability to collaborate effectively across Customer Success, Sales, Operations, Support, and other cross-functional teams.
  • Excellent problem-solving, communication, relationship management, and organizational skills.
  • Strong customer-centric mindset with the ability to balance individual customer needs against scalable operational processes.
  • Proven ability to adapt to evolving technologies, processes, and business environments while continuously learning and improving.
  • Natural leadership skills and the confidence to take ownership, work through ambiguity, and influence others without necessarily having direct authority.
  • Comfortable addressing difficult situations and conversations with professionalism, transparency, and empathy.
  • A proactive, innovative, hands-on approach and willingness to work closely with the team to solve problems and improve processes.
  • Ability to thrive in a fast-moving, startup-style environment while maintaining a strong sense of ownership, humility, and collaboration.
  • Candidates must be eligible to work in Romania without visa sponsorship.
Benefits:
  • Competitive compensation of 71,400-102,000+ per year, plus equity, for eligible EU-based employees.
  • Remote-first work environment with flexibility to manage your schedule while delivering strong results.
  • Access to offices in Seattle and Paris for connection and collaboration where applicable.
  • Generous paid time off, quarterly wellness days, and a designated end-of-year wellness break.
  • Home office support to help create a comfortable and productive remote workspace.
  • Technology stipend equivalent to US$100 net per month.
  • Annual learning and development stipend for conferences, courses, certifications, and other professional development.
  • 16 weeks of paid parental leave after six months of employment.
  • Equity participation for full-time employees.
  • Comprehensive benefits, including healthcare, retirement provisions, and paid holidays, depending on country of employment.
  • Company merchandise and other employee perks.
  • An inclusive, globally distributed environment that values diverse perspectives, collaboration, transparency, and continuous learning.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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