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Remote Knowledge Base Writer Jobs in Missouri (NOW HIRING)

Jobgether

Maintain the long-term health of the knowledge base through regular audits, content reviews, and ... Flexible working arrangements and remote-friendly environment * Strong focus on learning ...

Jobgether

Support knowledge-sharing initiatives and contribute to improving documentation processes across ... Fully remote work with the flexibility to work from anywhere in Europe. * Official employment ...

Encoura

Remote Technical Support Advisor

Kansas City, MO · Remote

$13/hr

... knowledge base to the immediate supervisor for resolution * Participating in internal training programs to expand knowledge and support multiple clients About You * Excellent English written and oral ...

New

Meridial

$65/hr

Ready to turn your Dutch language expertise into the knowledge base for tomorrow's AI? Apply today ... Remote Seniority level: MidSenior Level

Jobgether

Manage and improve AI chatbot performance, including knowledge base tuning, escalation paths, and ... Writing. Benefits * Fully remote work environment within Europe with flexible working arrangements.

Jobgether

$14 - $18.75/hr

Working in a fully remote, international environment, you will interact primarily via written ... Maintain and continuously improve the internal knowledge base and support documentation * Ensure ...

Meridial

$65/hr

Ready to turn your mathematics expertise into the knowledge base for tomorrow's AI? Apply today and ... Remote Seniority level: MidSenior Level

Meridial

$8 - $65/hr

Ready to turn your science expertise into the knowledge base for tomorrow's AI? Apply today and ... Remote Seniority level: Mid - Senior Level

Jobgether

The ideal candidate is a highly skilled SEO writer with strong technical knowledge of search ... Remote work opportunity from anywhere * Opportunity to work on performance-driven SEO projects with ...

mSupply

IT Service Desk Manager - US

Saint Louis, MO · Remote

$115K - $120K/hr

... remote support capabilities, and enterprise device visibility. * Establish, monitor, and analyze ... Develop and maintain support documentation, knowledge base content, and operational procedures to ...

Marcone

IT Service Desk Manager - US

Saint Louis, MO · On-site +1

$115K - $120K/yr

... remote support capabilities, and enterprise device visibility. * Establish, monitor, and analyze ... Develop and maintain support documentation, knowledge base content, and operational procedures to ...

UHS

Health Psychologist

Saint Louis, MO · On-site +1

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

UHS

Health Psychology LPC / LCSW

Saint Louis, MO · On-site +1

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

UHS

DBT Psychologist

Saint Louis, MO · On-site +1

$86K - $118K/yr

Responsibilities REMOTE OPPORTUNITY! St. Louis Behavioral Medicine Institute (SLBMI) is seeking ... If you believe that your clinical experience is more general in nature and your knowledge base is ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in Missouri? For Remote Knowledge Base Writer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Missouri look for? The top searched job categories for Remote Knowledge Base Writer jobs in Missouri are:
What cities in Missouri are hiring for Remote Knowledge Base Writer jobs? Cities in Missouri with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you

Senior Specialist, Knowledge Management

Jobgether

On-site, Remote

Full-time

Medical

Posted 13 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Specialist, Knowledge Management based in Netherlands.

This role is central to strengthening how institutional knowledge is captured, structured, and maintained across a fast-paced Trust and Safety organization. You will be responsible for turning fragmented documentation, operational know-how, and policy materials into a coherent, scalable knowledge system that supports high-stakes decision-making at scale.
The work involves building structure where complexity exists, ensuring that critical information is always accurate, accessible, and aligned with real-world operations.
You will partner closely with policy, operations, QA, and subject matter experts to ensure knowledge is continuously updated and effectively used across teams.
The environment is dynamic and globally distributed, requiring strong ownership, influence, and the ability to bring structure to ambiguity.
Your impact will be directly reflected in the consistency, accuracy, and efficiency of Trust and Safety operations worldwide.
This is both a systems design and change management role, shaping how knowledge is created, shared, and sustained across the organization.

Accountabilities:
  • Audit and map the existing knowledge ecosystem, identifying gaps, inconsistencies, and outdated or conflicting documentation across policy, compliance, and operations.
  • Design and maintain the information architecture that governs how knowledge is structured, stored, accessed, and governed across teams.
  • Define documentation standards, templates, versioning rules, lifecycle policies, and quality criteria for all knowledge assets.
  • Oversee knowledge dependencies to ensure updates in source materials are accurately reflected across downstream documentation and workflows.
  • Develop structured methods to capture tacit and undocumented knowledge from SMEs through interviews, workshops, and documentation sprints.
  • Build feedback loops with QA and operational teams to identify knowledge gaps and recurring errors affecting frontline execution.
  • Maintain the long-term health of the knowledge base through regular audits, content reviews, and lifecycle management.
  • Partner with training and operational leaders to ensure knowledge is effectively translated into practice across global teams.
  • Define and track key metrics such as content freshness, search effectiveness, coverage gaps, and onboarding effectiveness.
  • Act as a central coordination point for knowledge flow across distributed Trust and Safety teams.
Requirements:
  • 3-5 years of experience in knowledge management, content strategy, program management, or a related field.
  • Experience in Trust and Safety, content moderation, or platform integrity environments is highly valuable.
  • Proven ability to audit, restructure, and improve complex or fragmented knowledge systems.
  • Strong capability to work with ambiguity, incomplete information, and evolving priorities.
  • Excellent cross-functional communication skills with the ability to influence senior stakeholders.
  • Experience designing documentation systems, governance models, and content lifecycle frameworks.
  • Strong analytical mindset with attention to inconsistencies, risks, and operational impact.
  • Ability to operate independently in a distributed, global environment.
  • Highly organized with strong ownership and ability to manage competing priorities.
  • Fast learner with a proactive mindset and strong follow-through on complex initiatives.
Benefits:
  • Competitive compensation package
  • Comprehensive healthcare coverage
  • Flexible working arrangements and remote-friendly environment
  • Strong focus on learning, development, and professional growth
  • Mental health and wellness support programs
  • Parental leave and family-friendly policies
  • Financial and operational support for hybrid/remote work setups
  • Opportunity to contribute to meaningful, high-impact safety and integrity work
  • Inclusive and collaborative global culture
  • Volunteer and community engagement opportunities
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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