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Remote Knowledge Base Writer Jobs in Missouri (NOW HIRING)

Help maintain and organize our documentation site/knowledge base in ClickHelp * Review and edit ... Fully remote team with flexible working hours * Mentorship and growth opportunities within a ...

... knowledge can be learned on the job. * Comfortable receiving feedback, revising drafts, and continuously improving written work. Benefits * Fully remote working arrangement. * Flexible part-time ...

$65/hr

Ready to turn your Dutch language expertise into the knowledge base for tomorrow's AI? Apply today ... Remote Seniority level: MidSenior Level

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are the most commonly searched types of Knowledge Base Writer jobs in Missouri?

The most popular types of Knowledge Base Writer jobs in Missouri are:

What are popular job titles related to Remote Knowledge Base Writer jobs in Missouri?

For Remote Knowledge Base Writer jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Remote Knowledge Base Writer jobs?

Cities in Missouri with the most Remote Knowledge Base Writer job openings:

Associate Technical Writer

Harris

Louisiana, MO • Remote

Full-time

Posted 20 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies


Job description

What You'll Do

  • Learn the product delivery life cycle and how to monitor documentation progress within it
  • Write and edit user-facing documentation, including user guides, technical reference guides, and release notes
  • Collaborate with software developers, solution/product managers, and support and services teams to gather technical information and keep documents accurate and up to date
  • Help maintain and organize our documentation site/knowledge base in ClickHelp
  • Review and edit content for clarity, consistency, grammar, and adherence to our style standards
  • Use AI/LLM tools to generate first-draft content from source materials (such as specs, support tickets, and transcripts), then edit, fact-check, and fill in gaps to produce polished, accurate documentation
  • Incorporate feedback from user testing, support tickets, and customer questions to improve existing content
  • Contribute to larger documentation projects such as content audits, migrations, or restructuring efforts

What We're Looking For

  • 1-2 years of experience in technical writing, content writing, or a related field (internships and academic experience count)
  • Strong writing, editing, and proofreading skills, with an eye for clarity and consistency
  • Ability to break down complex or technical information into simple, user-friendly language
  • Comfort working with tools like ClickHelp, Markdown, Confluence, or similar documentation platforms
  • Good organizational skills and ability to manage multiple projects/deadlines
  • Curiosity and willingness to learn new technical concepts and tools
  • Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field or equivalent practical experience

Nice to Have

  • Familiarity with software development concepts or SaaS products
  • Basic understanding of HTML/CSS with the ability to view and understand underlying HTML source code
  • Experience with generating and manipulating screenshots and diagrams
  • Exposure to an industry-recognized style guide, such as the Microsoft Style Guide

Why Join Us

  • Fully remote team with flexible working hours
  • Mentorship and growth opportunities within a supportive team
  • Opportunity to shape how customers experience and understand our product

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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