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Volunteer Knowledge Base Writer Jobs in Missouri

Write and edit user-facing documentation, including user guides, technical reference guides, and ... Help maintain and organize our documentation site/knowledge base in ClickHelp * Review and edit ...

Knowledge/Skills/Abilities Required The requirements described below are representative of those ... Ability, both orally and in writing, to present information effectively and respond appropriately ...

Knowledge/Skills/Abilities Required The requirements described below are representative of those ... Ability, both orally and in writing, to present information effectively and respond appropriately ...

... the AI's knowledge base. Design and conduct tests that push the boundaries of the model ... writer, editor, or similar roles Interest in AI and machine learning concepts. Important ...

SART Volunteer Location : Saint Charles, MO Department : Domestic Violence Employment Type ... Basic knowledge of Domestic Violence and Sexual Assault. * Outstanding oral and written ...

SART Volunteer Location : Saint Charles, MO Department : Domestic Violence Employment Type ... Basic knowledge of Domestic Violence and Sexual Assault. * Outstanding oral and written ...

SART Volunteer Location : Saint Charles, MO Department : Domestic Violence Employment Type ... Basic knowledge of Domestic Violence and Sexual Assault. * Outstanding oral and written ...

Own the process for updating and maintaining Division-D's internal knowledge base with information related to platform partners, including: Researching and writing instructional documentation for new ...

Own the process for updating and maintaining Division-D's internal knowledge base with information related to platform partners, including: Researching and writing instructional documentation for new ...

Writer Editor

Kansas City, MO · On-site +1

$75K - $98K/yr

... knowledge, skills, and abilities to perform successfully the duties of the position. For this ... Volunteer work helps build critical competencies and can provide valuable training and experience ...

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Volunteer Knowledge Base Writer information

What is the difference between Volunteer Knowledge Base Writer vs Volunteer Content Contributor?

AspectVolunteer Knowledge Base WriterVolunteer Content Contributor
CredentialsBasic writing skills, familiarity with knowledge basesVaries; may include general writing or subject expertise
Work EnvironmentOnline, remote, collaborative platformsOnline, diverse platforms, including blogs and social media
Employer/Industry UsageNonprofits, tech companies, educational organizationsMedia outlets, nonprofits, community groups
Search/Comparison IntentUnderstanding roles related to knowledge managementGeneral content creation roles

The Volunteer Knowledge Base Writer focuses on creating and maintaining structured, accurate knowledge articles for organizations, often requiring familiarity with knowledge management tools. In contrast, a Volunteer Content Contributor typically produces a broader range of content, such as blog posts or social media updates, with less emphasis on structured knowledge bases. Both roles involve volunteer work in online environments but serve different content needs within organizations.

What are the most commonly searched types of Knowledge Base Writer jobs in Missouri?

The most popular types of Knowledge Base Writer jobs in Missouri are:

What job categories do people searching Volunteer Knowledge Base Writer jobs in Missouri look for?

The top searched job categories for Volunteer Knowledge Base Writer jobs in Missouri are:

What cities in Missouri are hiring for Volunteer Knowledge Base Writer jobs?

Cities in Missouri with the most Volunteer Knowledge Base Writer job openings:

Associate Technical Writer

Harris

Louisiana, MO • Remote

Full-time

Posted 9 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies


Job description

What You'll Do

  • Learn the product delivery life cycle and how to monitor documentation progress within it
  • Write and edit user-facing documentation, including user guides, technical reference guides, and release notes
  • Collaborate with software developers, solution/product managers, and support and services teams to gather technical information and keep documents accurate and up to date
  • Help maintain and organize our documentation site/knowledge base in ClickHelp
  • Review and edit content for clarity, consistency, grammar, and adherence to our style standards
  • Use AI/LLM tools to generate first-draft content from source materials (such as specs, support tickets, and transcripts), then edit, fact-check, and fill in gaps to produce polished, accurate documentation
  • Incorporate feedback from user testing, support tickets, and customer questions to improve existing content
  • Contribute to larger documentation projects such as content audits, migrations, or restructuring efforts

What We're Looking For

  • 1-2 years of experience in technical writing, content writing, or a related field (internships and academic experience count)
  • Strong writing, editing, and proofreading skills, with an eye for clarity and consistency
  • Ability to break down complex or technical information into simple, user-friendly language
  • Comfort working with tools like ClickHelp, Markdown, Confluence, or similar documentation platforms
  • Good organizational skills and ability to manage multiple projects/deadlines
  • Curiosity and willingness to learn new technical concepts and tools
  • Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field or equivalent practical experience

Nice to Have

  • Familiarity with software development concepts or SaaS products
  • Basic understanding of HTML/CSS with the ability to view and understand underlying HTML source code
  • Experience with generating and manipulating screenshots and diagrams
  • Exposure to an industry-recognized style guide, such as the Microsoft Style Guide

Why Join Us

  • Fully remote team with flexible working hours
  • Mentorship and growth opportunities within a supportive team
  • Opportunity to shape how customers experience and understand our product

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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