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Knowledge Base Writer Jobs (NOW HIRING)

Siemens

Knowledge Base Steward

Raleigh, NC · On-site

$83K - $143K/yr

Managing and maintaining knowledge base content, engineering tools, and system data for assigned ... Strong written, verbal, interpersonal, and leadership skills with the ability to support multiple ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... Our ideal candidate brings a rare combination of disciplines: the precision of a technical writer ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... Our ideal candidate brings a rare combination of disciplines: the precision of a technical writer ...

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

Playbook

Technical Writer

Hoboken, NJ

About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS ...

EBizCharge

Technical Writer I

Irvine, CA · On-site

... user guides, Knowledge Base articles, release notes, troubleshooting content, and process ... Required : • Excellent writing, editing, proofreading, and communication skills. • Ability to ...

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How much do knowledge base writer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for knowledge base writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What tech jobs pay 400,000 a year?

For a Knowledge Base Writer, earning $400,000 annually is uncommon, as this role typically offers lower compensation. High-paying tech jobs such as software engineering, data science, product management, and executive roles like CTO or VP of Engineering often reach or exceed this level, especially with extensive experience, advanced skills, and working at large tech companies or in senior leadership positions.

What are the key skills and qualifications needed to thrive in the Knowledge Base Writer position, and why are they important?

A Knowledge Base Writer needs excellent research, writing, and editing skills, combined with the ability to organize complex information clearly, usually demonstrated through a background in technical writing or communications. Familiarity with content management systems (CMS), knowledge management platforms, and tools such as Confluence, Zendesk, or similar software is common, and certification in technical writing can be advantageous. Strong attention to detail, collaboration, and a customer-focused mindset are crucial soft skills. These capabilities ensure the creation of accurate, user-friendly documentation that effectively supports users and internal teams.

What is the highest paying job for a writer?

Senior technical writers, copywriters in specialized industries, and content strategists tend to be among the highest-paid writing roles, often earning six-figure salaries. These positions typically require advanced skills, industry experience, and proficiency with tools like CMS and SEO strategies.

Is AI taking over technical writing?

AI is increasingly used in technical writing to assist with tasks like content generation, editing, and data analysis, but it does not replace the need for human writers who provide context, clarity, and expertise. Knowledge Base Writers often leverage AI tools to improve efficiency but still require strong communication skills and subject matter knowledge. AI can augment the role but is unlikely to fully replace human technical writers in the near future.

What is the job description of a knowledge base?

A knowledge base writer creates, organizes, and maintains documentation, FAQs, and help articles to support users and internal teams. They ensure content is clear, accurate, and accessible, often using tools like content management systems and following style guidelines. Strong writing skills and understanding of the product or service are essential for this role.

What does a typical day look like for a Knowledge Base Writer?

A typical day for a Knowledge Base Writer involves researching product updates, clarifying information with subject matter experts, and drafting or updating articles in the knowledge base. You'll review feedback from users or support teams to identify documentation gaps and ensure content remains current and helpful. Collaboration with product managers, customer support representatives, and sometimes engineers is common to ensure technical accuracy and usability. This role requires balancing independent writing tasks with regular team interactions to keep the knowledge base in sync with evolving business needs.

What is a Knowledge Base Writer job?

A Knowledge Base Writer is responsible for creating, organizing, and maintaining clear and concise documentation for a company's knowledge base. They write articles, FAQs, and guides to help users and employees easily find information about products, services, or internal processes. Their role involves researching topics, collaborating with subject matter experts, and ensuring content is accurate, accessible, and user-friendly. Effective Knowledge Base Writers improve customer support efficiency and enhance user experience by making information readily available.

More about Knowledge Base Writer jobs
What cities are hiring for Knowledge Base Writer jobs? Cities with the most Knowledge Base Writer job openings:
What are the most commonly searched types of Knowledge Base Writer jobs? The most popular types of Knowledge Base Writer jobs are:
What job categories do people searching Knowledge Base Writer jobs look for? The top searched job categories for Knowledge Base Writer jobs are:
Knowledge Base Writer jobs near you
Infographic showing various Knowledge Base Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Knowledge Base Steward

Knowledge Base Steward

Siemens

Raleigh, NC • On-site

$83K - $143K/yr

Full-time

Posted 6 days ago

Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

201st of 369 rated engineering

Job description

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Transform the everyday with us!
We are looking for a KB Steward. This position will be based in Wendell, NC but can be remote within the USA.
As a KB Steward, you will manage and curate the knowledge base, systems, and engineering tools for assigned product lines, ensuring accurate, current, and accessible information for stakeholders across the business. You will support the Electrification & Automation knowledge base team and help maintain tools that enable innovation, improve configurator accuracy, and drive productivity for engineering and operational teams.
You'll make a difference by:
  • Managing and maintaining knowledge base content, engineering tools, and system data for assigned product lines, including SIEBREAK Metal-Enclosed Switchgear, GM-SG Metal-Clad Switchgear, and SIMOVAC Medium Voltage Controller products.
  • Partnering with Product Lifecycle Management, Research & Development, Product Engineering, Manufacturing Engineering, and other operational teams to support new product introduction and anticipate tool and system needs.
  • Supporting SAP Variant Configurator rules, NX Tools, and Cost+ rules for mechanical parts to improve configuration accuracy and quotation quality.
  • Reviewing trends in commonly added or deleted parts and updating configurator logic to improve engineering efficiency, data accuracy, and product quality.
  • Collaborating with mechanical engineering subject matter experts to gather, validate, document, and organize product and engineering information.
  • Creating and maintaining knowledge base guidelines, contributor best practices, and documentation standards that support consistent, high-quality content.
  • Training team members, supporting knowledge base users, and conducting periodic audits to identify opportunities for optimization and continuous improvement.

You'll win us over by having the following qualifications:
Basic Qualifications:
  • Bachelor's degree from an accredited university or college.
  • 2+ years of experience with the following:
    • MRP solutions such as SAP or Oracle.
    • Power distribution, power protection, switchgear, electrical equipment, or related industrial manufacturing environments.
    • Bills of Material, product structures, product configuration, or engineering data management.
    • Content management systems, databases, or knowledge management tools.
    • Cross-functional communication, workload management, documentation, and collaboration across engineering, manufacturing, and business teams.
    • Strong written, verbal, interpersonal, and leadership skills with the ability to support multiple priorities, maintain a high-quality work product, and contribute to a detail-focused culture.
  • ~ 5% travel required.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:
  • Experience developing, maintaining, or improving tools that increase efficiency, quality, productivity, or cost performance.
  • Experience with AutoCAD, Engineering Base by Aucotec, Medium Voltage Switchgear, Low Voltage Motor Controllers, or related engineering design tools and products.
  • Experience in made-to-order engineering, engineer-to-order manufacturing, CPQ systems, product configurators, product configuration, or knowledge-based engineering tools.
  • Exposure to Product Lifecycle Management processes, new product introduction activities, and collaboration with Research & Development, Product Engineering, Manufacturing Engineering, or Product Management teams.
  • Experience with cloud-based CRM solutions such as Salesforce or Microsoft Dynamics, automation initiatives, or AI tools and technologies that improve productivity, automate processes, and drive efficiency gains.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $83,966 - $143,942 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

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