Freelance Knowledge Base Writer Jobs (NOW HIRING)

RESPONSIBILITIES:
Kforce has a client in Juno Beach, FL that is seeking a Knowledge Base Migration Specialist to support the hands-on migration of our knowledge base from its current platform to Confluence Cloud. This is a tactical, execution-focused role requiring deep technical expertise in Confluence to ensure content and functionality transition smoothly. As a Knowledge Base Migration Specialist, you will work directly with the Change and Knowledge Management Lead, who is driving the overall migration strategy, effort, and design, and collaborate closely with other team members throughout the migration process.
Key Responsibilities:
* Execute migration tasks from current platform to Confluence Cloud, ensuring content integrity and functionality
* Convert platform-specific elements (macros, custom HTML, widgets) to cloud-compatible solutions
* Build and refine page templates that maximize usability, visual appeal, and brand consistency
* Optimize page layouts and navigation structures for improved user experience
* Apply proficient understanding of taxonomy, labels, and information architecture to improve user experience
* Leverage Rovo to improve user access to information
* Test migrations and configurations before production deployment
* Implement out-of-the-box features in Confluence Cloud to replace or enhance current functionality
* Apply design best practices to create compelling, user-friendly pages
* Collaborate with other team members to coordinate tasks, share progress, and ensure successful migration completion
* Document processes, configurations, and template standards for ongoing maintenance
REQUIREMENTS:
* Extensive experience with Confluence Server and Cloud
* Proficiency in Confluence macros (both versions)
* Strong understanding of Confluence capabilities and limitations
* Solid understanding of HTML and CSS for custom page formatting and design
* Demonstrated ability to create and manage page templates for consistent branding and layout
* Strong eye for design and user experience, with ability to create visually compelling and intuitive pages
* Problem-solving skills to address migration challenges and find creative cloud-based solutions
* Excellent organizational skills with ability to manage multiple tasks and priorities effectively
* Strong written and verbal communication skills
* Collaborative team player who contributes ideas to develop strong solutions while integrating feedback and perspectives from others
* Detail-oriented with commitment to quality and accuracy
Preferred Qualifications:
* Familiarity with Confluence migration tools and processes
* Experience with out-of-the-box vs. apps, plugins, or add-ins to extend Confluence functionality
* Knowledge of accessibility standards and responsive design principles
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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