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Knowledge Base Writer Jobs Near Me

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications ... Excellent written and verbal communication skills * High School Diploma or Equivalent * Ability to ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications ... Excellent written and verbal communication skills * High School Diploma or Equivalent * Ability to ...

HUB

CRM Support Technician

Columbus, OH · Hybrid

$31/hr

Documentation & Knowledge Base: Create and maintain user-facing documentation such as FAQs ... Strong written and verbal communication skills for user support and documentation. * Strong ...

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How much do knowledge base writer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for knowledge base writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.
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Knowledge Base Writer jobs near you
A map of the United States highlighting the number of Knowledge Base Writer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Knowledge Base Writer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Sportsbook Ticket Writer - PT

Hollywood Casino Columbus

Columbus, OH

Other

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

  • Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations. 
  • Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. 
  • Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean. 
  • Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors. 
  • Write Sports tickets in an accurate and timely manner. 
  • Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs. 
  • Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures. 
  • Explain wagering rules, including betting lines and odds, and procedures to guests. 
  • Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary. 
  • Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application. 
  • Enter player tracker information and create new player tracking accounts 
  • Complete Title 31 transactions in an accurate and timely manner. 
  • Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity. 
  • Perform other job-related duties as requested. 

Requirements

  • Must be 21 years of age or older
  • Minimum six (6) months of cash-handling experience 
  • High school diploma or equivalent GED 
  • Effectively communicate in English, both oral and written forms 
  • Previous experience in race and sportsbook preferred 
  • Previous experience in a similar resort environment preferred 
  • Bilingual, with English as primary or secondary language preferred 
  • Ability to work as a part of a team in a high-stress and high-volume environment 
  • Ability to work in and adapt to a dynamic and frequently changing environment 
  • Ability to adhere to and execute established department policies and procedures 
  • Working knowledge of sports 
  • Proficient cash-handling skills 
  • Ability to work under pressure while being able to pay attention to details 
  • Basic math skills – calculate winnings based on odds 
  • Basic computer skills 
  • Excellent customer service skills 
  • Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards 
  • Must be able to communicate effectively in English, both oral and written forms 

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