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Knowledge Base Writer Jobs Near Me

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications ... Excellent written and verbal communication skills * High School Diploma or Equivalent * Ability to ...

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications ... Excellent written and verbal communication skills * High School Diploma or Equivalent * Ability to ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Experience with ServiceNow and Knowledge Base preferable. * Consultant must be available to work a ... Have excellent oral and written skills/possess strong meeting and work session facilitation skills.

IT Support

Columbus, OH · On-site

$24 - $25/hr

... and using knowledge base tools to drive high first-contact resolution rates. This role also ... Use proper netiquette and tone to ensure effective communication, especially in written chat ...

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How much do knowledge base writer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for knowledge base writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What cities are hiring for Knowledge Base Writer jobs?

Cities with the most Knowledge Base Writer job openings:

What are the most commonly searched types of Knowledge Base Writer jobs?

The most popular types of Knowledge Base Writer jobs are:

A map of the United States highlighting the number of Knowledge Base Writer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Knowledge Base Writer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Data Entry / Customer Service

Pataskala, OH • On-site

REP SOURCE LTD
Construction Materials Wholesalers • 11 - 50 employees

$15.50 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry/Customer Service representative to join our team! You will be responsible for helping our long standing customers by providing order entry and tracking, product and service information, resolving technical issues, and product quotations. Note: This is NOT a telemarketing business, we are servicing our customer base that in most cases has been with us for many decades.

Hours of Operation are Monday - Friday, 8AM to 5 PM
Responsibilities:

  • Handle customer telephone, email, and website inquiries
  • Provide information and pricing about products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in data entry or customer service
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma or Equivalent
  • Ability to pass a criminal background check and drug screening

Our benefits plan includes an exceptional work atmosphere, healthcare benefits available after 60 days, 401K with employer matching available after 1 year, paid holidays, and paid time off.
Our office is non-smoking.
For consideration, please respond and include your resume, salary history, and at least 3 professional references