Create and maintain technical documentation and knowledge base content. * Support continuous improvement by recommending and implementing platform enhancements. * Stay up to date with the latest ...
Create and maintain technical documentation and knowledge base content. * Support continuous improvement by recommending and implementing platform enhancements. * Stay up to date with the latest ...
Remote (US or Canada) Reports To: SVP, Sales Type: Full-Time | Hybrid Field / Remote NO AGENCIES ... Develop reusable solution templates, scoping tools, and knowledge base content. * Support ...
Remote (US or Canada) Reports To: SVP, Sales Type: Full-Time | Hybrid Field / Remote NO AGENCIES ... Develop reusable solution templates, scoping tools, and knowledge base content. * Support ...
Future Openings - SRE Support Engineer - Observability
Austin, TX · On-site +1
$56.50 - $75/hr
Knowledge base content prevents tickets and accelerates self-service Core Work Units 1) Frontline ... Remote-first, trust-based culture; global team; autonomy; modern systems; meaningful technical ...
Future Openings - SRE Support Engineer - Observability
Austin, TX · On-site +1
$56.50 - $75/hr
Knowledge base content prevents tickets and accelerates self-service Core Work Units 1) Frontline ... Remote-first, trust-based culture; global team; autonomy; modern systems; meaningful technical ...
Technical Support - Tier 2
Denver, CO · On-site +1
$65K - $75K/yr
... remote desktop setup and device configuration * Create and maintain internal troubleshooting documentation, knowledge base content, and support guides * Support software releases, hardware ...
Technical Support - Tier 2
Denver, CO · On-site +1
$65K - $75K/yr
... remote desktop setup and device configuration * Create and maintain internal troubleshooting documentation, knowledge base content, and support guides * Support software releases, hardware ...
Content Analyst II
$75K - $103K/yr
Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior Employment Type: OTHER
Content Analyst II
$75K - $103K/yr
Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior Employment Type: OTHER
Content Analyst II
$75K - $103K/yr
Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior
Content Analyst II
$75K - $103K/yr
Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior
Gain a solid understanding and knowledge base of your clients industry and the tone they want to strike with their audience * Create/re-purpose high-quality, valuable content to attract, inform, and ...
Quick apply
Gain a solid understanding and knowledge base of your clients industry and the tone they want to strike with their audience * Create/re-purpose high-quality, valuable content to attract, inform, and ...
Content Marketing Specialist
Austin, TX · Remote
$45K - $50K/yr
Gain a solid understanding and knowledge base of your client's industry and the tone they want to strike with their audience * Create/re-purpose high-quality, valuable content to attract, inform, and ...
Quick apply
Content Marketing Specialist
Austin, TX · Remote
$45K - $50K/yr
Gain a solid understanding and knowledge base of your client's industry and the tone they want to strike with their audience * Create/re-purpose high-quality, valuable content to attract, inform, and ...
Senior Systems Administrator - Chicago
Chicago, IL · Remote
$125K - $140K/yr
As a fully remote role supporting a globally distributed workforce, this position owns and manages ... knowledge base content. * Excellent communication and interpersonal skills, with the ability to ...
Quick apply
Senior Systems Administrator - Chicago
Chicago, IL · Remote
$125K - $140K/yr
As a fully remote role supporting a globally distributed workforce, this position owns and manages ... knowledge base content. * Excellent communication and interpersonal skills, with the ability to ...
... focus on remote expert assistance, digital work instructions, quality validation, equipment ... knowledge base content, customer-facing materials, and demand generation programs. * Help design ...
... focus on remote expert assistance, digital work instructions, quality validation, equipment ... knowledge base content, customer-facing materials, and demand generation programs. * Help design ...
Content Strategist
Birmingham, AL · On-site +1
You will have a clear home base on an account - a complex, multi-brand engagement where content ... Working knowledge of SEO best practices and how to build content that performs in both traditional ...
Quick apply
Content Strategist
Birmingham, AL · On-site +1
You will have a clear home base on an account - a complex, multi-brand engagement where content ... Working knowledge of SEO best practices and how to build content that performs in both traditional ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Senior Systems Administrator - Chicago
Chicago, IL · Remote
$88K - $120K/yr
As a fully remote role supporting a globally distributed workforce, this position owns and manages ... knowledge base content. * Excellent communication and interpersonal skills, with the ability to ...
Senior Systems Administrator - Chicago
Chicago, IL · Remote
$88K - $120K/yr
As a fully remote role supporting a globally distributed workforce, this position owns and manages ... knowledge base content. * Excellent communication and interpersonal skills, with the ability to ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
... focus on remote expert assistance, digital work instructions, quality validation, equipment ... knowledge base content, customer-facing materials, and demand generation programs. * Help design ...
... focus on remote expert assistance, digital work instructions, quality validation, equipment ... knowledge base content, customer-facing materials, and demand generation programs. * Help design ...
Technical Account Manager
Seattle, WA · Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Technical Account Manager
Seattle, WA · Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Technical Control Engineer
OR · Remote
Provide advanced remote support for electro-mechanical, software, networking, andcontrols-related ... Leverage metrics from high-impact downtime events to create and improve knowledge base content with ...
Technical Control Engineer
OR · Remote
Provide advanced remote support for electro-mechanical, software, networking, andcontrols-related ... Leverage metrics from high-impact downtime events to create and improve knowledge base content with ...
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Create knowledge base content to capture new learning for customer and internal reuse. Requirements ... Remote
Customer Care Operations Lead
San Diego, CA · On-site +1
San Diego, CA (Hybrid - 4 days onsite, 1 day remote) Position Overview Our client is seeking a ... Develop and maintain customer-facing knowledge base content, FAQs, and support documentation ...
Customer Care Operations Lead
San Diego, CA · On-site +1
San Diego, CA (Hybrid - 4 days onsite, 1 day remote) Position Overview Our client is seeking a ... Develop and maintain customer-facing knowledge base content, FAQs, and support documentation ...
Remote Knowledge Base Content information
See salary details
$29.5K - $38.5K
2% of jobs
$38.5K - $47.6K
1% of jobs
$47.6K - $56.6K
1% of jobs
$56.6K - $65.7K
2% of jobs
$65.7K - $74.7K
2% of jobs
$74.7K - $83.8K
2% of jobs
$83.8K - $92.8K
1% of jobs
$92.8K - $101.9K
1% of jobs
$101.9K - $110.9K
1% of jobs
$110.9K - $120K
1% of jobs
$121K is the 25th percentile. Wages below this are outliers.
$120K - $129K
85% of jobs
$29.5K
$116.6K
$129K
How much do remote knowledge base content jobs pay per year?
What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?
| Aspect | Remote Knowledge Base Content | Remote Technical Writer |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge management tools | Technical writing certifications, strong writing and editing skills |
| Work Environment | Collaborates with support teams, uses content management systems | Works closely with engineers, product teams, and subject matter experts |
| Industry Usage | Common in customer support, SaaS, and tech companies | Prevalent in software, hardware, and technical industries |
| Search & Comparison Intent | Understanding roles related to content creation for knowledge bases | Comparing technical writing roles in remote settings |
Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

Other
Posted 20 days ago
Tyler Technologies rating
9.3
Based on 20 frontline employees who took The Breakroom Quiz
15th of 209 rated software companies
Job description
Tyler Technologies is seeking an experienced Microsoft Dynamics 365 Customer Engagement (CE) Sr. Application Engineer to join our Corporate IT team. The successful candidate will be responsible for designing, developing, and maintaining enterprise-grade solutions within the Dynamics 365 CE Online platform - with a focus on Sales, Marketing, and Support modules.
You'll collaborate with cross-functional teams to build robust, scalable, and maintainable solutions using both out-of-the-box features and custom development where needed. The ideal candidate will be a proactive problem-solver with strong technical expertise, business acumen, and a drive for continuous improvement.
Responsibilities- Collaborate with Sales, Marketing, Support, Implementation, Legal, Client Success, and IT teams to implement and enhance Microsoft Dynamics 365 CE solutions.
- Design and develop custom plug-ins, custom workflow activities, workflows, Power Automate flows, Javascript, and integrations using Dynamics 365 SDK and APIs.
- Configure entities, forms, dashboards, and business rules to meet user and business requirements.
- Develop and maintain integrations between Dynamics 365 and other enterprise systems (using Boomi, APIs, SSIS, or KingswaySoft).
- Perform unit and system testing to ensure high-quality deliverables.
- Participate in code reviews to ensure best practices, security, and maintainability.
- Troubleshoot and resolve Dynamics 365 CE issues; identify root causes and implement corrective actions.
- Create and maintain technical documentation and knowledge base content.
- Support continuous improvement by recommending and implementing platform enhancements.
- Stay up to date with the latest Microsoft releases and features
- Bachelor's degree in computer science, MIS, or related field, or equivalent experience.
- 5+ years of professional software development experience.
- 5+ years of hands-on Microsoft Dynamics 365 CE (CRM) experience.
- Proficiency in C#, .NET, JavaScript, and Dynamics 365 SDK.
- Experience with custom plug-ins, custom workflow activities, and Power Platform (Power Automate, Power Apps).
- Familiarity with Dataverse, REST/OData endpoints, and Web APIs.
- Experience designing and troubleshooting system integrations (SSIS, KingswaySoft, or similar).
- Strong understanding of object-oriented programming, and design patterns (MVC, dependency injection, etc.).
- Excellent problem-solving, analytical, and communication skills.
What Tyler Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Tyler Technologies
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
Plano, TX, US
Year founded
1966