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Remote Knowledge Base Content Jobs (NOW HIRING)

Cotiviti

Content Analyst I

$57K - $72K/yr

Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #junior

Tithely

Customer Support Advocate

$22 - $23.50/hr

Experience working successfully in a fully remote environment. * Experience creating or maintaining support documentation, knowledge base content, or customer-facing instructional materials.

Tithely

Customer Support Advocate

Nashville, TN · On-site +1

$22 - $23.50/hr

Experience working successfully in a fully remote environment. * Experience creating or maintaining support documentation, knowledge base content, or customer-facing instructional materials.

Instacart

Knowledge Strategist Team Lead, Governance

$124K - $160K/yr

You will establish and maintain content standards for readability and AI retrieval, own the team ... This role is remote and the base pay range for a successful candidate is dependent on their ...

Jobgether

Maintain the long-term health of the knowledge base through regular audits, content reviews, and ... Flexible working arrangements and remote-friendly environment * Strong focus on learning ...

MCI Careers

Subject Matter Expert (SME)

Wichita, KS · Remote

$43.75 - $59.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience developing SOPs, job aids, or knowledge base content. * Excellent cross-functional ...

Cotiviti

Content Analyst II

$75K - $103K/yr

Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior

Cotiviti

Content Analyst II

$75K - $103K/yr

Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Remote #senior Employment Type: OTHER

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All JobsRemote Knowledge Base Content Jobs

Remote Knowledge Base Content information

See salary details

$29.5K

$116.6K

$129K

How much do remote knowledge base content jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote knowledge base content in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

More about Remote Knowledge Base Content jobs
What cities are hiring for Remote Knowledge Base Content jobs? Cities with the most Remote Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Remote Knowledge Base Content jobs? States with the most job openings for Remote Knowledge Base Content jobs include:
What job categories do people searching Remote Knowledge Base Content jobs look for? The top searched job categories for Remote Knowledge Base Content jobs are:
Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Temporary. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.
Content Analyst I

Content Analyst I

Cotiviti

Remote

$57K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Cotiviti rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

39th of 204 rated it services

Job description

Overview
The Content Analyst is a key member of the Content Center of Excellence, responsible for the research and implementation of new and existing medical policies. In addition, the Analyst is responsible for review and analysis of Clinical Content metadata from national sources (CMS, CPT, ICD, etc..) that support the current medical policies in the Cotiviti payment policy library.
Responsibilities
  • Provide coding and industry expertise to help create and maintain clinical coding edits.
  • Assist with research to identify opportunities for new medical policies.
  • Reviews and identifies changes to medical policies in order to maintain an accurate and current medical policy library.
  • Work with QA to create and execute test cases to validate changes in policy.
  • Works with the Client Teams to provide coding and clinical expertise for customer inquiries, questions, challenges or appeals of medical policies.
  • Assist in creating and maintaining documentation for Cotiviti's medical policy library.
  • Maintains current knowledge-base of industry and Cotiviti content, best practices, applications, procedures and policies.
  • Completes all responsibilities as outlined on annual Performance Plan.
  • Completes all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change.
Qualifications
  • Bachelor's degree or 4 years equivalent experience.
    • If no degree, CPC or equivalent coding certification is required.
  • Additional 2 years clinical coding experience, preferably in a payer setting
  • High level of proficiency in Microsoft Office suite.
  • Experience in internet-based research as it relates to codes (CPT, HCPCS, ICD or NDC) preferred.
  • Familiarity with claims payment and reimbursement methodologies as well as medical policy rules and edits preferred.
  • Experience with databases and data manipulation; ability to sort and analyze data.
  • Ability to analyze complex data and synthesize it for customer and internal consumption.
  • Ability to work well both independently and collaboratively, in a fast-paced and demanding environment.
  • Effective at managing timelines and multiple projects with high accuracy and attention to detail.
  • Strong analytical, critical thinking and problem-solving skills.
  • Excellent interpersonal, verbal and written communication skills.
  • Ability to write business requirement documents for new modules and enhancements.

Mental Requirements:
  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements and Working Conditions:
  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area.
  • Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
  • No adverse environmental conditions expected.

Base compensation ranges from $57,000 to $72,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(K) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our careers page.
Date of posting: 6/4/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on 8/4/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
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