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Remote Knowledge Base Content Jobs (NOW HIRING)

Medium

Remote Content Writer - Canada

Toronto, KS · Remote

$48K - $54K/yr

... to detail Knowledge of AP (Associated Press) style Understanding of SEO keywords and concepts ... year Annual base salary listed in CAD, plus commission. Benefits Include: Commission, Health ...

H2 Recruits

Implementation Engineer

El Paso, TX · Remote

$100K - $120K/yr

... knowledge base content Collaborate with Product Engineering and Software Development teams by ... remote-based support What's Helpful Experience supporting document capture, imaging, or scanning ...

ASSA ABLOY

Technical Support Specialist

Phoenix, AZ · Remote

Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a B2B SaaS platform used by physical ... Help standardize responses and knowledge base content to improve resolution time and consistency ...

Peerless

Technical Support Manager

Manhattan, NY · Remote

$60K - $70K/yr

Remote (in the Tulsa area); NO TRAVEL (0% Travel) Schedule: 8-hour shift Monday through Friday Pay ... and knowledge base content Present status and metrics for the support team in semi-weekly ...

New

ASSA ABLOY

Technical Support Specialist

Phoenix, AZ · Remote

Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a B2B SaaS platform used by physical ... Help standardize responses and knowledge base content to improve resolution time and consistency ...

ASSA ABLOY

Technical Support Specialist

Phoenix, AZ · Remote

Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a B2B SaaS platform used by physical ... Help standardize responses and knowledge base content to improve resolution time and consistency ...

ASSA ABLOY

Technical Support Specialist

Austin, TX · Remote

Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a B2B SaaS platform used by physical ... Help standardize responses and knowledge base content to improve resolution time and consistency ...

ASSA ABLOY

Technical Support Specialist

Austin, TX · Remote

Austin, TX / Phoenix, AZ (Remote) About SiteOwl SiteOwl is a B2B SaaS platform used by physical ... Help standardize responses and knowledge base content to improve resolution time and consistency ...

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All JobsRemote Knowledge Base Content Jobs

Remote Knowledge Base Content information

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$29.5K

$116.6K

$129K

How much do remote knowledge base content jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote knowledge base content in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

More about Remote Knowledge Base Content jobs
What cities are hiring for Remote Knowledge Base Content jobs? Cities with the most Remote Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Remote Knowledge Base Content jobs? States with the most job openings for Remote Knowledge Base Content jobs include:
What job categories do people searching Remote Knowledge Base Content jobs look for? The top searched job categories for Remote Knowledge Base Content jobs are:
Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.

Service Engineer 2

Xyntek Incorporated, a CXV Global Company

Newtown, PA • On-site, Remote

Full-time

Posted 16 days ago

Job description

Job Description
Job Summary:
Mid-level engineer who independently executes troubleshooting, maintenance, and technical support activities for industrial automation systems of moderate complexity. Works with minimal supervision while following established support processes and SLAs. Provides advanced diagnostics, root cause analysis, system recovery, upgrades, and preventative maintenance. Begins developing specialization in specific platforms, technologies, and projects and may offer guidance to junior engineers. Contributes to improving knowledge base articles, service tools, and internal workflows.
Responsibilities and Duties:
• Independently perform advanced troubleshooting, system recovery, and root cause analysis for automation, robotics, and machine vision systems.
• Execute onsite and remote preventative maintenance, control system upgrades, component replacements, and system optimizations.
• Identify risks, recurring issues, life-cycle concerns, customer-impact trends, and potential upgrade opportunities; recommend corrective and preventative actions.
• Maintain detailed service documentation, system configurations, ticket notes, and compliance-required records in GxP environments.
• Contribute to spare parts order processing, the development of service procedures, knowledge base content, standard work, and escalation workflows.
• Interpret and create technical drawings, wiring diagrams, and configuration documents to support hardware and software diagnostics.
• Support both external ongoing customer relationships and global internal cross-team collaboration.
Requirements
Required Qualifications:
• Bachelor's or Master's degree in relevant Engineering discipline or equivalent hands-on technical experience. • Certifications in relevant automation platforms preferred.
• Ability to travel domestically and internationally.
• Willingness to work on-call as needed.
• Valid driver's license. Required Skills:
• Strong understanding of engineering principles and tools in at least three of the following areas:
• Mechanical design and build
• Electrical design and build
• Robotics design and programming
• Control systems and programming
• Data systems design and implementation
• Machine Vision design and implementation
• Machine assembly and installation
• Software Development and integration
• Validation process design and execution
• Ability to independently troubleshoot moderately complex issues.
• Ability to create, interpret, and update electrical schematics, wiring diagrams, and configuration documentation.
• Strong written and verbal communication.
• Strong problem-solving and root cause analysis capabilities.
• Ability to manage time efficiently and prioritize competing demands.
• Strong teamwork and cross-functional collaboration.
• Ability to provide guidance or informal mentorship to junior engineers.
• Strong risk management awareness.
Benefits
Why Join Catalyx?
At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.
Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.
At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates.

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