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Remote Knowledge Base Content Jobs in Connecticut

ASSA ABLOY

BTS Customer Support Specialist

New Haven, CT · Remote

$18 - $24.50/hr

Experience creating documentation, training materials, or knowledge base articles * Familiarity with remote support tools (LogMeIn, Microsoft Teams, TeamViewer, etc.) * Basic understanding of ...

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Confidential Location: 100% Remote (US) Base Salary: $150,000 - $175,000 per year (USD) Plus ... Deep knowledge of business taxation, pass-through entities, and tax minimization strategies.

The Walt Disney Company

Crewing Coordinator I

Bristol, CT · Remote

$54K - $72K/yr

The ideal candidate possesses a basic knowledge of all phases of remote production operations and ... The base pay actually offered will take into account internal equity and also may vary depending on ...

Directive

$80K - $85K/yr

That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... Deep technical knowledge of Strategy, Paid Media, SEO, and CRO for tech companies * Strong SaaS ...

Directive

$80K - $85K/yr

That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... Deep technical knowledge of Strategy, Paid Media, SEO, and CRO for tech companies * Strong SaaS ...

BerryDunn

Proposal Coordinator

Hamden, CT · On-site +1

$26 - $30/hr

Gather, organize, and maintain accurate proposal content from internal resources, subject matter ... Also preferred: * Knowledge of Salesforce or other customer relationship management platforms.

BlueCrest

Technical Trainer

Hartford, CT · On-site +1

$32.75 - $43.75/hr

Interacts with client and internal functional areas to develop specifications for content of ... This position requires a combination of technical knowledge and communication ability to ...

Directive

$80K - $85K/yr

That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... Deep technical knowledge of Strategy, Paid Media, SEO, and CRO for tech companies * Strong SaaS ...

Directive

$80K - $85K/yr

That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... Deep technical knowledge of Strategy, Paid Media, SEO, and CRO for tech companies * Strong SaaS ...

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All JobsKnowledge Base Content JobsRemote Knowledge Base Content JobsRemote Knowledge Base Content Jobs in Connecticut

Remote Knowledge Base Content information

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

What are popular job titles related to Remote Knowledge Base Content jobs in Connecticut? For Remote Knowledge Base Content jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Content jobs in Connecticut look for? The top searched job categories for Remote Knowledge Base Content jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Knowledge Base Content jobs? Cities in Connecticut with the most Remote Knowledge Base Content job openings:
Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in Connecticut as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.

Technical Account Manager

Varonis

Stamford, CT • Remote

Other

Posted 4 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

177th of 241 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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