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Full Time Technical Support Engineer 3 Jobs (NOW HIRING)

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... Vibration Analysis CAT III certification. * At least 5 years of experience troubleshooting in ...

Apiiro

Technical Support Engineer

What You're About We're looking for aTechnical Support Engineer with Tier 3 experience to join our ... Serve as the primary technical contact for enterprise customers, owning issues from first report to ...

Persistent Systems

Technical Support Engineer

Manhattan, NY · On-site

$120K - $151K/yr

Persistent Systems is seeking a Technical Support Engineer to join our growing team in support of our Wave Relay product line. This role will serve as a key member of the Technical Support function ...

Entrata

Technical Support Engineer

Lehi, UT · Hybrid

$15.05 - $23.65/hr

The Technical Support Engineer provides frontline technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving ...

TrueLoyal

Technical Support Engineer

San Antonio, TX · On-site

Requirements Experience & Skills * 3+ years in Technical Support Engineering, Integration Engineering, or a similar high-touch technical role. * Integration DNA: Proven experience troubleshooting ...

Wispr Flow

Technical Support Engineer

New York, NY · On-site

$60K - $90K/yr

About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You ... Pattern recognition : you spot the signal in the noise; when the same issue shows up three ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$86K - $125K/yr

Strong diagnostic and problem-solving skills across Layer 2/3 and application-level issues. * Hands ... The US base salary range for this full-time position is $86,900-$125,300. Fortinet offers employees ...

FloQast

Technical Support Engineer

Los Angeles, CA · Hybrid

$60K - $90K/yr

... Engineering, Communications, Technical Writing, or a related discipline. * Multi-language support ... Our cloud-based solution is trusted by over 3,500 world-class accounting teams, including Lululemon ...

Fortinet, Inc.

Technical Support Engineer

Santa Clara, CA · On-site

$87K - $107K/yr

Strong diagnostic and problem-solving skills across Layer 2/3 and application-level issues. * Hands ... The US base salary range for this full-time position is $87,000-$107,000. Fortinet offers employees ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

Technical college degree in Engineering, Optics or Electronics, or 2+ years Semiconductor/Medical equipment service support experience * Willing to travel 30-60% * English proficient, alongside ...

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Full Time Technical Support Engineer 3 information

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How much do full time technical support engineer 3 jobs pay per year?

As of Jun 8, 2026, the average yearly pay for full time technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Technical Support Engineer 3 vs Full Time Network Support Engineer 3?

AspectFull Time Technical Support Engineer 3Full Time Network Support Engineer 3
CredentialsTypically requires a relevant technical degree and certifications like CompTIA or Cisco CCNASimilar certifications, often emphasizing network-specific credentials like Cisco CCNA or Network+
Work EnvironmentProvides technical support for hardware, software, and end-user issues across various platformsFocuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity
Industry UsageCommon in IT support, helpdesk, and customer service roles across multiple industriesPrimarily used in networking, telecommunications, and enterprise IT environments

While both roles require technical certifications and involve troubleshooting, the Full Time Technical Support Engineer 3 handles a broader range of IT issues, whereas the Full Time Network Support Engineer 3 specializes in network infrastructure and connectivity support.

More about Full Time Technical Support Engineer 3 jobs
What cities are hiring for Full Time Technical Support Engineer 3 jobs? Cities with the most Full Time Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
What states have the most Full Time Technical Support Engineer 3 jobs? States with the most job openings for Full Time Technical Support Engineer 3 jobs include:
What job categories do people searching Full Time Technical Support Engineer 3 jobs look for? The top searched job categories for Full Time Technical Support Engineer 3 jobs are:
Full Time Technical Support Engineer 3 jobs near you
Infographic showing various Full Time Technical Support Engineer 3 job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

incident.io Ltd

San Francisco, CA • On-site

$150K - $200K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

About incident.io
incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we've helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We're a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We've raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The Team
The Technical Support Team is usually the first line of communication between incident.io and our customers.
We're part of Product Development, and we're crucial in ensuring our customers have the best possible experience with our product.
It's typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a bug sneaks in.
We also collaborate with Product and Engineering, being an essential part of delivering the best possible product.
What you'll be doing:
You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges.
  • Delivering a world-class customer experience for inbound support questions over Slack and Pylon
  • Acting as the voice of the customer, by capturing product feedback and feature requests for Product and Engineering
  • Handling technical challenges that arise with customers in partnership with our Customer Success Managers
  • Expanding our technical support processes in collaboration with the Head of Technical Support
  • Resolving customer technical issues directly with Engineering, to debug integration issues, write custom scripts, and work with our API

What you need to be successful:
  • Proven experience in a similar role, preferably at a SaaS company, with some experience with monitoring and on-call systems
  • Able to write code at least enough to be dangerous and proficient enough to tackle technical challenges
  • Able to communicate complex technical information by conveying in a clear and simple manner
  • Love products and are keen to understand how they work and how different parts interact with one another
  • You are smartly persistent; have a knack for knowing when to dig deep and when to move on

What we offer:
We're building a place where great people can do their best work-and that means looking after you and your family with benefits that support health and personal growth.
  • Market leading private medical insurance
  • Generous parental leave
  • First Friday of the month off
  • Generous annual leave/PTO allowance
  • Competitive salary and equity
  • Remote working and personal development budget
  • Enhanced pension/401k

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