ZipRecruiter

Log In

1

Application Support Jobs in Dallas, TX (NOW HIRING)

City IT

Application Support Specialist

Dallas, TX · On-site

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

E*Pro, Inc.

Pega Application Support

Plano, TX · On-site

$53.75 - $70.50/hr

We are looking for Pega Application support @ Plano, TX on Full time/permanent employment. Please find below the details of the position. ===== NO THIRD PARTY SUBCONTRACTING FOR THIS POSITION No Visa ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

SACRAO

Application Support Specialist

Denton, TX · On-site

$55 - $73/hr

Application Support Specialist Campus: University of North Texas Job Location: Denton The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas ...

New

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

As a Lead Application Support Engineer - ServiceNow , you will be a key technical member of the ServiceNow Application Operations team, serving as the sixth team member supporting DTCC's enterprise ...

previous pagenext page

Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Dallas, TX

Application Support information

See Dallas, TX salary details

$30.7K

$159.5K

$203.8K

How much do application support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for application support in Dallas, TX is $159,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,900.00 and $202,800.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Dallas, TX?

The most popular types of Application Support jobs in Dallas, TX are:

What are popular job titles related to Application Support jobs in Dallas, TX?

For Application Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Dallas, TX look for?

The top searched job categories for Application Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Application Support jobs?

Cities near Dallas, TX with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $159,453 per year, or $76.7 per hour.

Application Support Specialist

City IT

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.
 
About City Electric Supply 
CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values. 

Summary

Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via phone, email, and ticketing system, helping people work through tier I software and application issues in a way that actually makes sense to them. Beyond troubleshooting, you'll play an active role in improving how we support our people, participating in business meetings, suggesting process improvements, and helping test new software releases. Strong relationships and clear communication are at the heart of this role.

Essential Job Functions:
  • Provide excellent customer service to internal employees across the business.
  • Document and track application and software issues through our ticketing system (Freshservice).
  • Coordinate with teammates and other teams to resolve issues efficiently.
  • Perform root cause analysis and escalate to our Tier II team when needed.
  • Translate technical issues into simple, clear explanations for non-technical users.
  • Troubleshoot issues alongside clients to find the right resolution.
  • Build trusted, professional relationships with the people you support.
  • Contribute to a positive work environment for customers, coworkers, and supervisors alike.
Education & Experience:
  • At least 1 year of experience in a software or application support role, not desktop, hardware, or network support.
  • Supporting internal proprietary software, preferred.
  • Previous experience troubleshooting ERP systems, preferred.
  • High school diploma, required.
  • Related college degree, preferred.
Competencies:
  • Highly organized with strong attention to detail.
  • Comfortable working both independently and as part of a team.
  • Strong written and verbal communication skills.
  • Ability to tailor your communication based on your audience.
  • Skilled at building relationships with clients and colleagues.
  • Analytical thinker who enjoys solving problems.
Interview Process:
  • 30-minute Talent Acquisition Phone Screen.
  • 1-hour Onsite Panel Interview.
Benefits Offered:
  • Medical, Dental, Vision Insurance.
  • 401(k) company match program.
  • Telehealth.
  • Short-term and Long-term disability insurance.
  • Basic and AD&D Life Insurance paid for by the company.
  • Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
  • Employee Assistance Program.
  • Mental, physical, financial wellness.
  • Auto and Home Insurance discount.
  • Paid Time Off and 7 paid Holidays.
  • Paid Pregnancy, Parental, and Adoption Leave programs.
  • Employee Discount Program.
  • Training Programs.
  • Internal growth opportunities in a fast-growing company.
  • In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.
Supervisory Responsibility:

This position has no supervisory responsibilities.

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.   
 
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 
 
EEO Statement 
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.  We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants
If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1-855-571-2477.

City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.