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Pos Support Jobs in Dallas, TX (NOW HIRING)

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

Salary: Restaurant POS Service Analyst FoodTec Solutions Department Professional Services ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

Salary: Restaurant POS Service Analyst FoodTec Solutions Department Professional Services ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

Sun Holdings

IT Support Specialist, Restaurant

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an IT Support Specialist to monitor, maintain, and support restaurant IT systems. In this role, you will oversee system upgrades, manage POS configurations, and provide direct ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Must-Have Skills: * 2-3 years of experience in IT desktop support and/or Point of Sale (POS) support. * Hands-on experience troubleshooting Windows desktop issues and supporting PC hardware and ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Must-Have Skills: * 2-3 years of experience in IT desktop support and/or Point of Sale (POS) support. * Hands-on experience troubleshooting Windows desktop issues and supporting PC hardware and ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

The role involves serving as a technical expert in POS technologies to support business and customer integrations. Responsibilities : • assist with the system configuration, configuration ...

XTGlobal, Inc.

POS Engineer

Plano, TX · On-site

IBM/Toshiba 4690 OS, POS development and support, • Minimum two (2) years of experience implementing and supporting POS applications. • Retail industry experience preferred. • Minimum two (2) ...

XTGlobal, Inc.

POS Engineer

Plano, TX · On-site

IBM/Toshiba 4690 OS, POS development and support, Minimum two (2) years of experience implementing and supporting POS applications. Retail industry experience preferred. Minimum two (2) years of ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. Qualifications * Undergraduate ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6.0K - $80K/yr

The POS Engineer functions as a technical expert related to POS and related technologies to help lead and support the business and specific customer integrations. Qualifications * Undergraduate ...

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All JobsPos Support JobsPos Support Jobs in Dallas, TX

Pos Support information

See Dallas, TX salary details

$14

$25

$44

How much do pos support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pos support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the POS Support position?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What is a POS Support?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the most commonly searched types of Pos Support jobs in Dallas, TX? The most popular types of Pos Support jobs in Dallas, TX are:
What are popular job titles related to Pos Support jobs in Dallas, TX? For Pos Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Pos Support jobs in Dallas, TX look for? The top searched job categories for Pos Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Pos Support jobs? Cities near Dallas, TX with the most Pos Support job openings:
Pos Support jobs near you
Infographic showing various Pos Support job openings in Dallas, TX as of August 2026, with employment types broken down into 63% Full Time, 30% Part Time, and 7% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

POS Support Technician (Korean Bilingual)

United Merchant Services

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers.


Location: Farmers Branch, TX, Full Time


Position Summary

The POS Support Technician will provide technical support to merchants, agents, and resellers while assisting with the deployment, maintenance, and troubleshooting of POS systems and related hardware. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

  • Provide phone-based technical support to merchants, resellers, and agents.
  • Document all support requests, issues, and resolutions accurately.
  • Resolve technical issues in a timely and professional manner.
  • Prepare, configure, and stage POS hardware and software for deployment.
  • Maintain POS department equipment, tools, and inventory.
  • Perform hardware repairs and replacements both in-house and at customer locations as needed.
  • Test, evaluate, troubleshoot, and document software and hardware issues.
  • Install and configure POS software, hardware, cabling, networking equipment, and related systems.
  • Monitor system performance and diagnose operational issues.
  • Provide training and technical guidance to associates, merchants, and resellers.
  • Create and maintain technical documentation and support materials.

Qualifications

  • Bilingual proficiency in English and Korean required.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple priorities.
  • POS, PC support, or related technical support experience preferred.
  • Willingness to work off-site occasionally.
  • Ability to travel for business when required.
  • ComTIA A+ Certification is a big plus

Benefits

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • 401(k) with Company Match
  • Paid Vacation and Sick Leave
  • Gym Membership/Wellness Stipend
  • Company-Sponsored Lunch Program