ZipRecruiter

Log In

1

Pos Support Jobs in Austin, TX (NOW HIRING)

Tapestry, Inc.

Sales Support Associate III

Round Rock, TX

$15.75 - $20.50/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Austin, TX · On-site

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Temporary Sales Support Associate

Round Rock, TX · On-site

$15.75 - $20.50/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Austin, TX

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Temporary Sales Support Associate

Round Rock, TX · On-site

$15.75 - $20.50/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Austin, TX

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Temporary Sales Support Associate

Austin, TX · On-site

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Temporary Sales Support Associate

Austin, TX · On-site

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Austin, TX · On-site

$16.75 - $21.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Round Rock, TX · On-site

$15.75 - $20.50/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

next page

Showing results 1-20

All JobsPos Support JobsPos Support Jobs in Austin, TX

Pos Support information

See Austin, TX salary details

$14

$25

$44

How much do pos support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pos support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What is a POS Support?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the key skills and qualifications needed to thrive in the POS Support position?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What are popular job titles related to Pos Support jobs in Austin, TX?

For Pos Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Pos Support jobs in Austin, TX look for?

The top searched job categories for Pos Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Pos Support jobs?

Cities near Austin, TX with the most Pos Support job openings:

Pos Support jobs near you
Infographic showing various Pos Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Senior POS Configurations Support Specialist

Austin, TX

Restaurant365
See more jobs at Restaurant365external

$28.05 - $39.26/hr

Full-time

Posted 3 days ago

New

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Sr. Specialist, POS Configurations, plays a vital role in managing and executing POS system changes for the Radar product. In this role, you will be responsible for overseeing the entire POS Change process from start to finish, including the installation and troubleshooting of newly added POS systems. You will collaborate closely with the Development team when integrations require technical involvement and engage in discussions with enterprise customers who are implementing POS system changes across multiple locations. Additionally, you will conduct recurring calls to review and document any POS changes that are not performing as expected, ensuring that issues are identified and resolved promptly. 
How you'll add value:

  • Configure and initialize new Integrations for Radar Customers  

  • Troubleshoot Integration discrepancies and provide comprehensive solutions 

  • Handle tickets for assigned Enterprise Radar customers  

  • Document Software defects and report them to the Development team 

  • Updating relevant documentation for assigned POS Integrations 

  • Manage and troubleshoot customer exports from Radar 

  • Cross train and assist with R365 POS Integrations as requested 

  • Prioritize personal ticket queue 

  • Manage schedule and time according to highest priorities 
    Mentor new team members at the request of Support Management 

  • Other Duties as assigned 

What you'll need to be successful in this role:

  • Bachelor's degree in related field is preferred 

  • Demonstrated history of being a high performing Support Agent 

  • Expert Knowledge within Radar POS Integrations 

  • Customer service skills 

  • Strong written and oral communication 

  • Detail-oriented 

  • Time management and task prioritization skills 

  • Strong ability to problem-solve 

  • Demonstrated strong leadership capabilities 

  • Tech-savvy (any coding experience is a HUGE plus!!) and understand the technology and fundamental tasks working with software and internet applications 

R365 Team Member Benefits & Perks
  • Competitive compensation package
  • Comprehensive medical benefits
  • R365 pays 100% of the premium for medical, dental, and vision insurance for employees 
  • 401k + matching
  • Team member stock options
  • Flexible PTO + Company holidays
  • Wellness initiatives
This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.
Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions.
 

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.