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Entry Level It Support Jobs in Austin, TX (NOW HIRING)

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Technician I

Austin, TX · On-site

$21.25 - $29.25/hr

About this role The IT Support Technician I is an entry-level technical support role responsible for frontline incident response, break/fix support, routine administrative support tasks, and hands-on ...

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...

IT Support Engineer

Austin, TX · On-site

$65K - $75K/yr

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking ...

IT Support Spec I

Austin, TX · Hybrid

$54K - $61K/yr

Role Overview The Specialist IT Support I is responsible for providing first-line IT support to internal employees, ensuring the successful deployment, maintenance, and support of end-user devices ...

IT Support Spec I

Austin, TX · Hybrid

$54K - $61K/yr

Role Overview The Specialist IT Support I is responsible for providing first-line IT support to internal employees, ensuring the successful deployment, maintenance, and support of end-user devices ...

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

IT SUPPORT TECHNICIAN (LOGISTICS) SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience ...

We're hiring an Onsite IT Support Specialist to be the face of IT in that office every single day ... Also open to entry-level candidates with a strong interest in technology and a genuine passion for ...

As our L2 IT Support Specialist , you will be the heartbeat of our technology support system. This is a high-impact, hands-on role where you serve as the primary expert for Tier 2 technical ...

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN (LOGISTICS) SpaceX is looking for an ...

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN (LOGISTICS) SpaceX is looking for an ...

IT Support Technician II

Austin, TX · On-site

$21.25 - $29.25/hr

Role: IT Support Technician II Duration: 12-month duration Location: Austin, TX 78744 (Onsite) Note: This position requires candidates to be in onsite 5 days a week. Candidates must be LOCAL. Summary:

First-Level IT Support

Austin, TX · On-site

$60 - $80/hr

Be the first point of contact for IT support, triage, resolve, and escal... hardware and software issues for employees * Support and troubleshoot macOS and Windows laptops and desktops * Manage ...

This is an IT specialist role, but it is not entry-level . You will work the same ticket queues and support requests as the rest of the team, with an expectation of strong technical judgment, clear ...

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Entry Level It Support information

See Austin, TX salary details

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$25

How much do entry level it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level it support in Austin, TX is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Austin, TX?

The most popular types of It Support jobs in Austin, TX are:

What are popular job titles related to Entry Level It Support jobs in Austin, TX?

For Entry Level It Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Austin, TX look for?

The top searched job categories for Entry Level It Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level It Support jobs?

Cities near Austin, TX with the most Entry Level It Support job openings:

Infographic showing various Entry Level It Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,322 per year, or $18.4 per hour.

$60 - $80/hr

Other

Posted 21 days ago


Job description

We are seeking an IT Support Analyst to join our growing team in Austin, Texas. The IT Support Analyst will be responsible for providing technical support and assistance to our employees in all areas of information technology. This is a full-time position, with a regular schedule of 40 hours per week.

Key Responsibilities
  • Provide technical support to employees for all IT-related issues, including hardware, software, and network troubleshooting
  • Install, configure, and maintain computer systems, software, and peripherals
  • Monitor and maintain network and server systems to ensure optimal performance and security
  • Troubleshoot and resolve network and connectivity issues
  • Assist with the implementation of new technology and systems to improve efficiency and productivity
  • Maintain accurate records of IT assets, software licenses, and user accounts
  • Train employees on the proper use of technology and software
  • Keep up-to-date with the latest technology trends and provide recommendations for improvement
  • Provide excellent customer service and communication to all employees
Qualifications
  • Bachelor's degree in Information Technology or related field
  • 2+ years of experience in IT support or a similar role
  • Strong knowledge of computer systems, hardware, and software
  • Experience with Windows and Mac operating systems
  • Knowledge of network and server systems
  • Excellent troubleshooting and problem-solving skills
  • Ability to prioritize and manage multiple tasks and projects
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