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Internship Technical Support Engineer Jobs in Dallas, TX

Nozomi Networks

Technical Support Engineer

Italy, TX · On-site

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

HILTI

Technical Support Engineer

Plano, TX · On-site

Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

$105K - $173K/yr

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Alstom

Technical Support Engineer

Dallas, TX

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Trend Micro

Sr. Technical Support Engineer

Irving, TX · Hybrid

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

Collabera

Technical Support Engineer

Richardson, TX · On-site

The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...

NiCE

Senior Technical Support Engineer

Richardson, TX · On-site

The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...

Luminance

Technical Support Engineer

Dallas, TX · On-site

$75K/yr

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

Luminance

Technical Support Engineer

Dallas, TX

$75K/yr

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

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All JobsTechnical Support Engineer JobsInternship Technical Support Engineer JobsInternship Technical Support Engineer Jobs in Dallas, TX

Internship Technical Support Engineer information

See Dallas, TX salary details

$37.1K

$78.2K

$118.2K

How much do internship technical support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for internship technical support engineer in Dallas, TX is $78,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internship technical support engineer?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What does an internship technical support engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What types of projects and tasks can an internship technical support engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX? The most popular types of Technical Support Engineer jobs in Dallas, TX are:
What are popular job titles related to Internship Technical Support Engineer jobs in Dallas, TX? For Internship Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Internship Technical Support Engineer jobs in Dallas, TX look for? The top searched job categories for Internship Technical Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Internship Technical Support Engineer jobs? Cities near Dallas, TX with the most Internship Technical Support Engineer job openings:
Internship Technical Support Engineer jobs near you
Infographic showing various Internship Technical Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,181 per year, or $37.6 per hour.

Technical Support Engineer

Procom Consultants Group

Dallas, TX • On-site

Contractor

Re-posted 12 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II 

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 


Technical Support Engineer Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS) 

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills 

Ability to multi-task and prioritize job requirements 

Strong personal organization skills 

Bachelors degree preferred, but not required. 


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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