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Internship Technical Support Engineer Jobs in Dallas, TX

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution for issues that require deep investigation. This role owns complex troubleshooting within defined ...

The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

Drive key metrics to support corporate/departmental goals. * Facilitate the escalation of technical requests from field engineers. * Responsible for creating, dispatching, and tracking work orders in ...

Drive key metrics to support corporate/departmental goals. * Facilitate the escalation of technical requests from field engineers. * Responsible for creating, dispatching, and tracking work orders in ...

Drive key metrics to support corporate/departmental goals. * Facilitate the escalation of technical requests from field engineers. * Responsible for creating, dispatching, and tracking work orders in ...

We are looking for a Technical Support Technician II to serve as a vital contributor to our professional support operations in Allen, TX. In this role, you will be the primary point of contact for ...

Showing results 21-40

Internship Technical Support Engineer information

See Dallas, TX salary details

$37.1K

$78.2K

$118.2K

How much do internship technical support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for internship technical support engineer in Dallas, TX is $78,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,400.00 per year, depending on experience, location, and employer.

What does an internship technical support engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What are the key skills and qualifications needed to thrive as an internship technical support engineer?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What types of projects and tasks can an internship technical support engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX?

The most popular types of Technical Support Engineer jobs in Dallas, TX are:

What are popular job titles related to Internship Technical Support Engineer jobs in Dallas, TX?

For Internship Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Internship Technical Support Engineer jobs in Dallas, TX look for?

The top searched job categories for Internship Technical Support Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Internship Technical Support Engineer jobs?

Cities near Dallas, TX with the most Internship Technical Support Engineer job openings:

Infographic showing various Internship Technical Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,181 per year, or $37.6 per hour.

Bilingual Technical Support Engineer (Spanish/English)

Procom Consultants Group

Plano, TX โ€ข On-site

Contractor

Re-posted 7 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Engineer (Spanish/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technicalย 

Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management,ย 

and fellow technical support engineers. Technical Support Engineers are also relied on as subject matter experts in their fields, proactively documenting technicalย 

solutions as well as creating and delivering training around their area of expertise.ย 


Technical Support Engineer Mandatory Requirements


Fluent in Spanish(speak, read, write)ย 

Excellent verbal and written communication skillsย 

Strong, proven, customer service soft skillsย 

Ability to multi-task, prioritize job requirements, and meet deadlinesย 

Strong personal organization skillsย 

Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers.ย 

Strong documentation skillsย 

Friendly and approachable personality with positive attitudeย 

Strong troubleshooting/systematic fault isolation skillsย 

Ability to maintain poise and professionalism under pressureย 

Ability to provide technical training to groups of studentsย 

Self-motivatedย 

Willingness to work after hours as needed for high severity issuesย 


ePOย 

Knowledge of TCP/IP and LAN technologiesย 

Understanding of windows Operating systemย 

Understanding of Non-Windows Operating systemย 

Knowledge of SQLย 

Basic understanding of how LDAP worksย 

Good understanding on how to use SysInternal toolsย 

Knowledge of MSI installer and MSI logsย 


MVMย 

Knowledge of TCP/IP and LAN technologiesย 

Working knowledge of SQLย 

Understanding of Windows Operating systemย 

Understanding of Linux Operation systemsย 

Working knowledge of server and PC Hardwareย 

Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA)ย 


VSE/Malwareย 

In depth knowledge of Windows operating systemsย 

General knowledge of Linux/Unix beneficialย 

Higher level knowledge of Malware and the tools used to locate samplesย 

Ability to use common debug tools for analyzing dumpsย 

Understanding of networking conceptsย 

Understanding of system hardware functionalityย 

Basic understanding of VMWare environments


Bilingual Technical Support Engineer Assignment Start Date

ASAP


Bilingual Technical Support Engineer Assignment Length

6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.ย