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Executive Technical Support Engineer Jobs in Dallas, TX

Collectorsuniverse

Technical Support Engineer

Plano, TX · Hybrid

$41 - $67/hr

We're currently looking for a Technical Support Engineer to join the IT Service Desk team for a new ... Ability to translate highly technical "code-level" findings into executive-friendly summaries for ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

HILTI

Technical Support Engineer

Plano, TX · On-site

Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

$105K - $173K/yr

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Alstom

Technical Support Engineer

Dallas, TX · On-site

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Alstom

Technical Support Engineer

Dallas, TX

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Trend Micro

Sr. Technical Support Engineer

Irving, TX · Hybrid

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

Collabera

Technical Support Engineer

Richardson, TX

The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...

NiCE

Senior Technical Support Engineer

Richardson, TX · On-site

The Senior Technical Support Engineer will provide technical assistance to customers, diagnose issues, and implement solutions while maintaining records and improving internal tools. Responsibilities ...

Luminance

Technical Support Engineer

Dallas, TX · On-site

$75K/yr

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

Luminance

Technical Support Engineer

Dallas, TX

$75K/yr

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

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All JobsTechnical Support Engineer JobsExecutive Technical Support Engineer JobsExecutive Technical Support Engineer Jobs in Dallas, TX

Executive Technical Support Engineer information

See Dallas, TX salary details

$37.1K

$78.2K

$118.2K

How much do executive technical support engineer jobs pay per year?

As of Aug 27, 2026, the average yearly pay for executive technical support engineer in Dallas, TX is $78,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,400.00 per year, depending on experience, location, and employer.

What is an executive technical support engineer?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.

What are the key skills and qualifications needed to thrive as an executive technical support engineer?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What does an executive technical support engineer do?

An executive technical support engineer provides high-level technical assistance to clients or internal teams, resolving complex issues related to hardware, software, or network systems. They often serve as a liaison between technical teams and executive stakeholders, utilizing troubleshooting skills and technical knowledge to ensure optimal system performance and customer satisfaction.

What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX?

The most popular types of Technical Support Engineer jobs in Dallas, TX are:

What are popular job titles related to Executive Technical Support Engineer jobs in Dallas, TX?

For Executive Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Executive Technical Support Engineer jobs in Dallas, TX look for?

The top searched job categories for Executive Technical Support Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Executive Technical Support Engineer jobs?

Cities near Dallas, TX with the most Executive Technical Support Engineer job openings:

Executive Technical Support Engineer jobs near you
Infographic showing various Executive Technical Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $78,181 per year, or $37.6 per hour.

Technical Support Engineer

Dallas, TX

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

Contractor

Re-posted 27 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II 

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 


Technical Support Engineer Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS) 

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills 

Ability to multi-task and prioritize job requirements 

Strong personal organization skills 

Bachelors degree preferred, but not required. 


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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