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Entry Level Technical Support Engineer Jobs in Dallas, TX

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...

We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...

Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...

The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...

The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...

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Entry Level Technical Support Engineer information

See Dallas, TX salary details

$37.1K

$78.2K

$118.3K

How much do entry level technical support engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for entry level technical support engineer in Dallas, TX is $78,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,400.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Technical Support Engineer position, and why are they important?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an Entry Level Technical Support Engineer job?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does a typical day look like for an Entry Level Technical Support Engineer?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX? The most popular types of Technical Support Engineer jobs in Dallas, TX are:
What are popular job titles related to Entry Level Technical Support Engineer jobs in Dallas, TX? For Entry Level Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Engineer jobs in Dallas, TX look for? The top searched job categories for Entry Level Technical Support Engineer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Entry Level Technical Support Engineer jobs? Cities near Dallas, TX with the most Entry Level Technical Support Engineer job openings:
Infographic showing various Entry Level Technical Support Engineer job openings in Dallas, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $78,214 per year, or $37.6 per hour.
Technical Support Engineer

Technical Support Engineer

Procom Consultants Group

Dallas, TX • On-site

Contractor

Posted 25 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details


Provide both reactive and proactive assistance to all external customers 

Troubleshoot and resolution of open incidents 

Troubleshoot/qualify incidents before escalating into Tier-II 

Liaise with Tier-II, to facilitate feedback 

Record and document all issues related to the customers 

The creation of documented solutions for both internal and external support web-pages 


Technical Support Engineer Mandatory Skills


Familiarity with cooperate network infrastructures 

Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS) 

A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required. 

Basic Administration/Maintenance of Microsoft SQL Server. 

Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.) 

At least two years of full time experience in customer care/customer support. 

Advanced writing and verbal communication skills 

Ability to multi-task and prioritize job requirements 

Strong personal organization skills 

Bachelors degree preferred, but not required. 


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.