Technical Support Engineer
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Dallas, TX · On-site
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...
Irving, TX · On-site
$42K - $52K/yr
We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...
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Irving, TX · On-site
$42K - $52K/yr
We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Plano, TX · On-site
Provide technical sales support through telephone and email related business * Create engineering product submittals for field personnel to facilitate the sale of key products * Meet assigned ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Dallas, TX · On-site
Could you be the full-time onsite Technical Support Engineer in Dallas, TX we're looking for? Your future role Take on a new challenge and apply your technical support and engineering expertise in a ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Tier II Technical Support Engineer Mandatory Skills -Ability to effectively communicate updates to various audiences, including customers, sales support, management, and peers. -Ability to maintain ...
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Richardson, TX · On-site
The Customer Support Engineer will efficiently and effectively resolve phone and email requests from enterprise customers. Responsibilities in this capacity include: Troubleshooting system, software ...
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Dallas, TX · On-site
$75K/yr
... support process * Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist ...
Dallas, TX · On-site
$13.10 - $17.25/hr
Dallas, TX TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Dallas, TX · On-site
$13.10 - $17.25/hr
Dallas, TX TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Dallas, TX · On-site
$13.10 - $17.25/hr
LOCATION Dallas, TX POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Dallas, TX · On-site
$13.10 - $17.25/hr
LOCATION Dallas, TX POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
LOCATIONDallas, TXPOSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
LOCATIONDallas, TXPOSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
Dallas, TX · On-site
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
The Technical Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, and fellow ...
Technical Support Engineer Mandatory Requirements This position requires fluent writing and speaking skills in Portuguese-Brazilian. Spanish in addition to Portuguese would be a strong plus.
Technical Support Engineer Mandatory Requirements This position requires fluent writing and speaking skills in Portuguese-Brazilian. Spanish in addition to Portuguese would be a strong plus.
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
The creation of documented solutions for both internal and external support web-pages Qualifications * Familiarity with cooperate network infrastructures * Experience with one or more of Operating ...
$37.1K - $44.5K
4% of jobs
$44.5K - $51.9K
12% of jobs
$57.4K is the 25th percentile. Wages below this are outliers.
$51.9K - $59.2K
12% of jobs
$59.2K - $66.6K
13% of jobs
The median wage is $72.3K / yr.
$66.6K - $74K
12% of jobs
$74K - $81.4K
9% of jobs
$81.4K - $88.8K
8% of jobs
$94.1K is the 75th percentile. Wages above this are outliers.
$88.8K - $96.1K
9% of jobs
$96.1K - $103.5K
9% of jobs
$103.5K - $110.9K
4% of jobs
$110.9K - $118.3K
10% of jobs
$37.1K
$78.2K
$118.3K
To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.
An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.
A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Technical Support Engineer
On behalf of our client, Procom Services is searching for a Technical Support Engineer for a contract opportunity in Plano, TX.
Technical Support Engineer Job Details
Provide both reactive and proactive assistance to all external customers
Troubleshoot and resolution of open incidents
Troubleshoot/qualify incidents before escalating into Tier-II
Liaise with Tier-II, to facilitate feedback
Record and document all issues related to the customers
The creation of documented solutions for both internal and external support web-pages
Technical Support Engineer Mandatory Skills
Familiarity with cooperate network infrastructures
Experience with one or more of Operating Systems (Windows, UNIX, and Mac OS)
A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
Basic Administration/Maintenance of Microsoft SQL Server.
Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)
At least two years of full time experience in customer care/customer support.
Advanced writing and verbal communication skills
Ability to multi-task and prioritize job requirements
Strong personal organization skills
Bachelors degree preferred, but not required.
Technical Support Engineer Start Date
ASAP
Technical Support Engineer Assignment Length
6 months
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.