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Entry Level Technical Support Engineer Jobs in Dallas, TX

... Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums. Technical Support Analyst ...

The Enterprise IT Support Engineer (Onsite - Mid-Level) provides hands-on technical support for end-user computing services across assigned locations. The role focuses on incident resolution, service ...

Tech Support

Addison, TX · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level Technical Support opportunity designed for recent college graduates looking to start their career in IT. You ll work closely with users and internal IT teams to troubleshoot ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Company Description Launch your Technical Support Engineer career with a great opportunity with one of the largest IT companies in the world. With this position you will gain valuable Technical ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Company Description Launch your Technical Support Engineer career with a great opportunity with one of the largest IT companies in the world. With this position you will gain valuable Technical ...

UC Field Support Engineer

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Irving, TX Preferred: ship The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and ...

UC Field Support Engineer

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

US Citizenship The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and ...

Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...

Stone - Support Engineer Dallas, TX

Grand Prairie, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for ...

Technical Support Coordinator

Dallas, TX

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. operations and overseas engineering and technical support teams. This role is responsible for coordinating technical support cases, communicating with Oversea suppliers and engineers, translating ...

Technical Support Coordinator

Dallas, TX · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. operations and overseas engineering and technical support teams. This role is responsible for coordinating technical support cases, communicating with Oversea suppliers and engineers, translating ...

Technical Support Coordinator

Dallas, TX · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. operations and overseas engineering and technical support teams. This role is responsible for coordinating technical support cases, communicating with Oversea suppliers and engineers, translating ...

Showing results 41-60

Entry Level Technical Support Engineer information

See Dallas, TX salary details

$37.3K

$78.5K

$118.7K

How much do entry level technical support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for entry level technical support engineer in Dallas, TX is $78,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level technical support engineer?

To thrive as an Entry Level Technical Support Engineer, you need foundational knowledge in computer systems, networking, and troubleshooting, often supported by a relevant degree or technical training. Familiarity with ticketing systems, remote support tools, and operating systems like Windows or Linux is commonly required, and certifications such as CompTIA A+ or Microsoft Certified: Fundamentals can be beneficial. Strong communication, problem-solving skills, and patience help you effectively resolve customer issues and ensure a positive support experience. These skills are crucial for efficiently diagnosing technical problems and maintaining high customer satisfaction in dynamic support environments.

What is an entry level technical support engineer?

An Entry Level Technical Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. This role requires strong problem-solving skills, communication abilities, and a basic understanding of relevant technologies. It is often a starting point for a career in IT or engineering, providing hands-on experience with hardware, software, and customer service.

What does an entry level technical support engineer do?

A typical day for an Entry Level Technical Support Engineer involves responding to support tickets, troubleshooting user issues via phone, email, or chat, and escalating complex problems to senior engineers as needed. You’ll work closely with both customers and your internal team to resolve technical problems, document solutions, and follow up on outstanding issues. The work environment is often collaborative, fast-paced, and focused on delivering timely, high-quality support. Over time, you’ll have opportunities to learn advanced technical skills and progress into more specialized engineering roles.

What are the most commonly searched types of Technical Support Engineer jobs in Dallas, TX?

The most popular types of Technical Support Engineer jobs in Dallas, TX are:

What are popular job titles related to Entry Level Technical Support Engineer jobs in Dallas, TX?

For Entry Level Technical Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support Engineer jobs in Dallas, TX look for?

The top searched job categories for Entry Level Technical Support Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Technical Support Engineer jobs?

Cities near Dallas, TX with the most Entry Level Technical Support Engineer job openings:

Infographic showing various Entry Level Technical Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,214 per year, or $37.6 per hour.

Contractor

Re-posted 20 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:

Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties:

Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst

On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.


Technical Support Analyst Job Details

As a Tier-I Support Engineer, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.


Technical Support Analyst Assignment Length

6+ months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Qualifications

Technical Support Analyst Mandatory Skills

The candidate must have excellent knowledge and/or hands on experience on networking, as well as outstanding communication skills:

Communication Skills:

  • Understanding and applying Active Listening 
  • Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
  • Ability to teach complex topics

Networking / Troubleshooting Skills:

  • At Least 3 Years of experience
  • Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services. 
  • Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
  • Expertise to troubleshoot or describe common networking and application protocols
  • Ability to dissect application issues at the application layer
  • Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality

Preferred Requirements: 

  • McAfee/Intel Security product knowledge is a plus
Additional Information

All your information will be kept confidential according to EEO guidelines.