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Senior Application Support Jobs (NOW HIRING)

Alkami Technology

Sr. Application Support Engineer

$80K - $100K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

Alkami Technology

Sr. Application Support Engineer

OR · Remote

$80K - $100K/yr

Alkami is hiring a Senior Application Support Engineer that has ticket management and customer facing experience. This position will be responsible for researching and resolving application issues ...

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Senior Application Support information

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$54K

$114.9K

$159.5K

How much do senior application support jobs pay per year?

As of Jun 5, 2026, the average yearly pay for senior application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Application Support specialist, and why are they important?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by Senior Application Support professionals, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What are Senior Application Support specialists?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What cities are hiring for Senior Application Support jobs? Cities with the most Senior Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Senior Application Support jobs? States with the most job openings for Senior Application Support jobs include:
Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 74% Full Time, 4% Part Time, 2% Temporary, 18% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.

Senior Application Support Developer

Beth Page tech

Jackson, MS • Remote

$98K - $135K/yr

Contractor

Posted 28 days ago

Job description

Title : Senior Application Support Developer
Location :Remote
Duration :12 Months
Job Description :

Required Skills/Experience

Technical Skills :

  • 2 years of Natural Programming Language experience
  • 5 years of Visual Basic 6 Programming Language experience
  • 5 years of SQL Programming Language experience
  • NET Framework (C#, ASP.NET)
  • Proven experience in maintaining, enhancing, and troubleshooting legacy systems in production environments.
  • Strong understanding of data integration, batch processing, and file-based interface routines.
  • Experience with code refactoring, modularization, and transition of legacy systems to modern platforms.
  • Familiarity with data mapping, conversion, and system-to-system migration planning.
  • Proficiency with source control tools and change management practices (e.g., Git, SVN, TFS).

Child Welfare System Experience

  • Prior experience working with Child Welfare Information Systems (SACWIS, MACWIS, or CCWIS preferred).
  • Understanding of child welfare business processes, such as case management, intake, service planning, licensing, and reporting.
  • Ability to translate child welfare program requirements into functional and technical system specifications.

Professional Experience :

  • Demonstrated ability to manage competing priorities in a fast-paced, production support environment.
  • Experience collaborating with cross-functional teams including business analysts, testers, and project managers.
  • Skilled in developing technical documentation and contributing to system design sessions.
  • Capable of representing the Agency in technical meetings as a subject matter expert on system functionality.

Soft Skills:

  • Strong problem-solving and analytical skills with a detail-oriented mindset.
  • Excellent verbal and written communication skills.
  • Self-motivated with the ability to work independently and as part of a team.
  • Proven leadership in mentoring junior developers or leading development tasks.

Preferred Qualifications :

  • Experience with child welfare modernization projects or system overhauls.
  • Knowledge of federal CCWIS compliance standards.
  • Experience with federal requirements for Child Welfare management systems
  • Experience with ADABAS