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Senior Application Support Jobs (NOW HIRING)

HedgeServ

Sr. Application Support Engineer

Dallas, TX · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Raleigh, NC · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Dallas, TX · On-site

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

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Senior Application Support information

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$54K

$114.9K

$159.5K

How much do senior application support jobs pay per year?

As of Jun 25, 2026, the average yearly pay for senior application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Application Support specialist, and why are they important?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are Senior Application Support specialists?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What job makes $10,000 a month without a degree?

Senior Application Support roles can sometimes pay $10,000 or more per month, especially with extensive experience, specialized skills, and certifications in areas like cloud platforms or cybersecurity. These positions often require strong technical knowledge, problem-solving abilities, and familiarity with enterprise software, but may not require a formal degree if demonstrated expertise is sufficient.

What jobs in the US pay 300,000 a year?

Senior Application Support roles typically do not reach $300,000 annually, but high-level positions such as senior software engineers, IT directors, or specialized cybersecurity managers can earn this level of compensation, especially with extensive experience, certifications, and working in high-demand industries or large organizations. These roles often require advanced technical skills, leadership responsibilities, and sometimes on-call availability or long hours.

What does an application support person do?

An application support person is responsible for maintaining, troubleshooting, and resolving issues related to software applications. They assist users, monitor system performance, and may use tools like ticketing systems to track problems, ensuring applications run smoothly and efficiently.

What are some common challenges faced by Senior Application Support professionals, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is a senior application support specialist job description?

A senior application support specialist is responsible for maintaining, troubleshooting, and resolving issues related to software applications used within an organization. They provide technical support to end-users, analyze system problems, and collaborate with development teams to implement solutions, often utilizing tools like ticketing systems and monitoring software. Strong communication skills, technical knowledge, and experience with specific applications or platforms are essential for this role.
More about Senior Application Support jobs
What cities are hiring for Senior Application Support jobs? Cities with the most Senior Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Senior Application Support jobs? States with the most job openings for Senior Application Support jobs include:
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Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, 34% Hybrid, and 33% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.
Sr Application Analyst (Process Admin)

Sr Application Analyst (Process Admin)

Memorial Hermann Health System

Houston, TX • On-site

Full-time

Posted 19 days ago

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

159th of 875 rated healthcare providers

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Senior Application Analyst is responsible for the analysis, building, testing and implementing of information systems and solutions. The Senior Application Analyst is accountable for providing knowledge and skills in assigned software applications and various system environments. The Senior Application Analyst is responsible for developing and following project schedules, plans, reviews and timelines. The Senior Application Analyst is responsible for functioning as a technical resource and to provide knowledge in system installations, building, testing, customization and production support of complex information systems. The Senior Application Analyst participates in project teams, coordinates work assignments and performs complex problem resolution as identified. The Senior Application Analyst designs training plans, conducts and evaluates training sessions for end-users and Information Systems staff. The Senior Application Analyst may lead or support the Project Management activities required to deliver business-oriented, valuable and relevant solutions. The Senior Application Analyst reports directly to the Manager, and works under the guidance of the Lead Application Analyst.
The Senior Application Analyst applies technical skills, in line with MH's values and goals, to assure the efficient, effective and consistent delivery of high quality services. The Senior Application Analyst is responsible for demonstrating a commitment to the values of the corporation through active participation in Partners in Caring, Customer Service and Continuous Quality Improvement programs.
The Senior Application Analyst - Process Administration supports the design, analysis, testing, and implementation of healthcare information systems and workflows. This role partners with stakeholders and technical teams to translate business needs into effective solutions, document current and future state processes, and contribute to system improvements that enhance operational efficiency and service delivery.Job Description
Desired Skill Set
  • Executive-level communication and stakeholder management
  • Workflow design and process improvement
  • Data translation and business storytelling
  • Systems analysis, testing, and implementation
  • Cross-functional project leadership
  • Technical and business requirements gathering
  • Current-state and future-state documentation
  • Enterprise application support and problem solving

Minimum Qualifications
Education: Associates degree and two (2) years experience or four (4) years experience in lieu of degree
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
  • Three (3) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Management Information Systems (MIS) technical experience in system analysis, design, building, testing and implementation preferred
  • Experience in supporting complex problems
  • Experience assisting other analysts
  • Demonstrates pattern of growth in ability to lead others
  • Planning and organizational skills
  • Demonstrated record of good communication skills
  • Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
  • Strong knowledge application support, development tools and methodologies

Principal Accountabilities
Technical Administration
  • Responsible for providing technical knowledge in the support of software applications and various system environments.
  • Performs the analysis, design, building, testing, and implementing of computer programs and systems.
  • Demonstrates and applies information systems theory, processes and methodologies.
  • Reason: To effectively provide the technical skills required to successfully support system programs and applications that meet the technical requirements defined by MH.
  • Applies appropriate theories and procedures that meet the business objectives of the company.

Planning & Coordinating
  • Develops, prioritizes and executes projects according to established schedules and timeframes.
  • Maintains an effective level of coordination on all assigned projects.
  • Documents and reports on all plans, priorities and schedules.
  • Informs Manager on status of all projects and assignments in the form of weekly activity reports.
  • Reason: To ensure an effective method of planning and coordinating project management, as well as ensure that projects are completed according to set schedules, and reported to management on a regular basis.

Systems Development
  • Translates user systems needs into alternative technical solutions. Performs project reviews and process walkthroughs incorporating technical and business solutions that will enhance user productivity and department service levels.
  • Reason: To provide the technical skills required to successfully design, develop, deploy and maintain the technologies needed to satisfy user and applications strategies at a minimum cost and with maximum effectiveness.

Technical Standards
  • Acts as an advocate for setting and enforcing technical development, application support and information management standards within and outside of the information systems department.
  • Reason: To ensure that standards are established and followed consistently for the benefit of the company.

Application Support
  • Demonstrates in-depth knowledge and techniques in supporting Application Analysts and Senior Application Analysts in development projects and complex problem solving efforts.
  • Participates in after-hours technical support by rotating call schedule on a regular basis.
  • Reason: To provide resolution methods and alternatives to problems that can jeopardize the processes and workflow of MH's systems. To provide technical solutions to critical issues.

Training
  • Prepares and conducts training sessions for staff.
  • Reason: To ensure staff is trained and knowledgeable in the use of computer programs and systems.

Customer Service
  • Provides effective Customer Service by being courteous, polite and friendly toward others at all times.
  • Acknowledges customers immediately in order to determine need and help the customer resolve issue or request.
  • Reason: Consistently display behavior that enhances the image of organization as evidenced by professional and courteous behavior toward all customers.

Other
  • Performs other duties and special projects as assigned by Manager or Team Lead.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

What Memorial Hermann Health System employees say

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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