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Senior Application Support Jobs (NOW HIRING)

HedgeServ

Sr. Application Support Engineer

Dallas, TX · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Raleigh, NC · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Dallas, TX · On-site

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

PharMerica

Application Support Analyst

Louisville, KY · On-site

Act as a trusted senior-level resource within the application support function through expertise, collaboration, and continuous improvement About our Line of BusinessPharMerica, an affiliate of ...

URAC

Senior Application Support Specialist

Washington, DC · On-site

$104K - $125K/yr

Mentors members of IT staff in supporting clients and URAC staff users. Create and maintain training materials, documentation of best practices and tech-tips for system use. Monitor and maintain data ...

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Senior Application Support information

See salary details

$54K

$114.9K

$159.5K

How much do senior application support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior application support in the United States is $114,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.
More about Senior Application Support jobs
What cities are hiring for Senior Application Support jobs? Cities with the most Senior Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Senior Application Support jobs? States with the most job openings for Senior Application Support jobs include:
What job categories do people searching Senior Application Support jobs look for? The top searched job categories for Senior Application Support jobs are:
Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $114,905 per year, or $55.2 per hour.

Sr Application Support Eng- Workday

The Hollister Group

Boston, MA • On-site

$145K/yr

Full-time

Re-posted 18 days ago

Job description

This position will be working for the firm's Application Support Technology team. The role will primarily focus on supporting Workday and Salesforce, while also supporting other platforms including Tableau, Investran, GTreasury, DocuSign, Box, and others as needed. The Senior Application Support Engineer ensures stability, performance, and availability of production systems and data pipelines. The individual will work closely with business stakeholders, software development teams, internal IT operations teams, and third-party vendors to troubleshoot and manage production incidents and implement operational improvements.
Compensation:
Expected Annual Base Salary $125,000 - $145,000 + 15% bonus + 14 % profit sharing
Responsibilities:
  • Monitor and support production systems, integrations, and data pipelines
  • Troubleshoot application, data, and integration issues across enterprise platforms
  • Manage and resolve incidents using ITIL based practices
  • Support user access, provisioning, and platform administration
  • Partner with development teams, business analysts and vendors to resolve issues and implement improvements
  • Assist with releases, system upgrades, and environment maintenance
  • Respond to business data inquiries and operational support requests
  • Maintain documentation and standard operating procedures for recurring issues
  • Identify opportunities to improve monitoring, automation, and support processes
  • Manage and prioritize support queues (ServiceNow)
  • Contribute to business continuity and disaster recovery planning and testing
Requirements:
  • 5-7 years of experience in application or production support within enterprise environments
  • Proven ability to thrive in fast-paced, high-performing team settings
  • Strong analytical and troubleshooting skills with a focus on complex multi-system issues
  • Experience managing incidents end-to-end and collaborating effectively across cross-functional teams
  • Hands-on experience in Workday supporting day-to-day operational activities.
  • Excellent communication and organizational skills, with the ability to prioritize, assess urgency, and escalate appropriately
  • Proactive problem-solver with a focus on reducing recurring issues and improving user experience
  • Ownership of case management processes, including coordinating with vendors to escalate and resolve product defects
  • Self-motivated and resourceful, with the ability to independently research and troubleshoot issues before escalating
  • Strong time management skills with the ability to prioritize and manage multiple support requests effectively
  • Demonstrates a proactive approach to learning new technologies and continuously developing technical skills
  • Experience working within ITIL best practices
Preferred Requirements:
  • Salesforce experience, including administration or data management
  • Familiarity with integration tools and job schedulers
  • Experience with scripting or BI tools
  • Exposure to AWS
  • Working knowledge of SQL
  • Financial services experience
  • Workday Certifications a plus
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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