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Senior Application Support Jobs in Virginia (NOW HIRING)

USM

Application Support Senior

Reston, VA · On-site

$99K - $137K/yr

This Application Support Senior would serve as administrator for several enterprise tools in the area of business intelligence and data analytics. These tools include but are not limited to ...

Cloud BC Labs

Sr Application Developer

Reston, VA · On-site +1

$99K - $137K/yr

Position : Sr Application Developer Location : Remote Term : W2 Role Duration : Long term Job ... This position supports a federal contract and requires U.S. citizenship or lawful permanent ...

New

Oracle

Senior Application Software Engineer

Reston, VA · On-site

Senior Application Software Engineer Position Overview Oracle Government Defense & Intelligence is ... Participate in production support, incident investigation, root cause analysis, observability ...

Oracle

Senior Application Software Engineer

Reston, VA · On-site

Senior Application Software Engineer Position Overview Oracle Government Defense & Intelligence is ... Participate in production support, incident investigation, root cause analysis, observability ...

Oracle

Senior Application Software Engineer

Reston, VA · On-site

Senior Application Software Engineer Position Overview Oracle Government Defense & Intelligence is ... Participate in production support, incident investigation, root cause analysis, observability ...

NARFE

Application Support Analyst

Alexandria, VA · On-site

DESCRIPTION The Application Support Analyst will be a specialist with Association Management ... The incumbent will report directly to the SVP, Finance and Administration and serve as NARFE ...

All Native Group

Senior Application Developer

Arlington, VA · On-site

$109K - $150K/yr

Summary All Native Group, a division of Ho Chunk Incorporated, is seeking a Senior Application ... Support application integration with large-scale data stores and enterprise data warehouse ...

BLN24

Senior Application Developer

Mclean, VA · On-site

$97K - $133K/yr

We are seeking Senior Application Developers to support the NOAA National Weather Service AWIPS program, a mission-critical system used nationwide to process and disseminate real-time weather data ...

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Senior Application Support information

See Virginia salary details

$53.5K

$113.9K

$158.1K

How much do senior application support jobs pay per year?

As of Aug 31, 2026, the average yearly pay for senior application support in Virginia is $113,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,200.00 and $130,900.00 per year, depending on experience, location, and employer.

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are the most commonly searched types of Application Support jobs in Virginia?

The most popular types of Application Support jobs in Virginia are:

What are popular job titles related to Senior Application Support jobs in Virginia?

For Senior Application Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Application Support jobs in Virginia look for?

The top searched job categories for Senior Application Support jobs in Virginia are:

What cities in Virginia are hiring for Senior Application Support jobs?

Cities in Virginia with the most Senior Application Support job openings:

Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,919 per year, or $54.8 per hour.

Senior Application Support Specialist

Woodbridge, VA • On-site

Zeiders Enterprises
Individual, Family and Community Social Assistance • 1 - 5K employees
Learn more about Zeiders Enterprisesexternal

Full-time

Posted 4 days ago

Job description

Job Title: Senior Application Support Specialist
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Located in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Essential Duties and Responsibilities
  • Provide operational support for a cloud-hosted enterprise digital services platform used by multiple stakeholder communities
  • Assist users with application access, system functionality questions, and general platform support needs
  • Troubleshoot application related issues and coordinate with engineering or infrastructure teams to resolve technical problems
  • Develop and maintain user guides, training materials, and support documentation
  • Support delivery of stakeholder training sessions and informational resources related to platform capabilities
  • Track and document support requests, issues, and resolutions to support continuous improvement of platform operations
  • Collaborate with product owners, engineers, and program leadership to identify recurring issues or opportunities to improve system usability
  • Participate in Agile delivery activities and coordinate with cross functional teams to support platform operations

Required Qualifications
  • Bachelor's degree in Information Technology, Information Systems, Business Administration, Computer Science, or a related field
  • Six or more years of experience supporting enterprise applications or digital platforms
  • Experience assisting users with application support, troubleshooting, or technical guidance
  • Experience documenting issues and coordinating with technical teams to resolve system problems
  • Experience developing user documentation, guides, or training materials
  • Strong communication and organizational skills with the ability to support diverse user communities
  • Experience supporting enterprise or web-based digital platforms

Preferred Qualifications
  • Experience supporting cloud-hosted applications or enterprise digital platforms
  • Experience supporting user training sessions or stakeholder engagement activities
  • Familiarity with help desk systems or issue tracking platforms
  • Experience supporting enterprise platforms with distributed user communities
  • Experience supporting federal or large enterprise programs
  • Relevant technical support or customer service certifications are a plus

Other Requirements
  • Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.
  • This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
  • Ability to work both independently and as part of a team.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Project Management - Develops project plans; Coordinates projects. Communicates changes and progress. Completes projects on time and on budget. Manages project team activities.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise level in the work environment is usually quiet. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a contingent opportunity and would begin work upon the contract award. #NATIONWIDE
Zeiders Enterprises, Inc. is an Equal Opportunity
Compensation is based on geographic location and experience. Wages are available upon request.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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