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Remote Application Support Jobs in Chicago, IL (NOW HIRING)

Advanced Application Specialist Location: Job location -Rosemont, IL- The position is based in ... IL, but remote work anywhere in the U.S. will be considered. Responsibilities: * Support the ...

Sr. Data Analyst

Chicago, IL · Remote

$88K - $111K/yr

Must be able to work with the remote based BI team, and offshore development team, staying closely ... application support Additional Information

Job location - Rosemont, IL- The position is based in Rosemont, IL, but remote work anywhere in the ... Develop production application support plans, schedules, and assignments as required. Estimate the ...

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Remote Application Support information

See Chicago, IL salary details

$31.9K

$166K

$212.2K

How much do remote application support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote application support in Chicago, IL is $166,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,200.00 and $211,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Chicago, IL? The most popular types of Application Support jobs in Chicago, IL are:
What are popular job titles related to Remote Application Support jobs in Chicago, IL? For Remote Application Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Chicago, IL look for? The top searched job categories for Remote Application Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Application Support jobs? Cities near Chicago, IL with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Chicago, IL as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $166,048 per year, or $79.8 per hour.

Technical Field Engineer - Metalworking

Fuchs Lubricants

Harvey, IL • Remote

$95K - $105K/yr

Full-time

Re-posted 10 days ago


Fuchs Lubricants rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

 

About FUCHS:

FUCHS Lubricants Co. is the United States operating unit of FUCHS S.E., the world's largest independent manufacturer of specialty lubricants with global sales of over $3.5 Billion. We provide high quality lubricants and services to a wide range of industries such as automotive, appliance, aerospace manufacturers, pharmaceuticals, transportation, food and beverage, mining, and energy. The organization is constantly developing new technology to meet the ever-changing demands of modern industry and we are recognized for providing world-class technical support to our strong customer base.

MOVING YOUR WORLD by focusing on your success:

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow.  We stand behind our core values: trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativity and empowerment, values work/life balance, and gives you the freedom to excel. At FUCHS we aim to nurture your capabilities, ideas and career.

Salary:

FUCHS offers a competitive salary commensurate with experience in a similar position. The salary range for this position is $95,000 - $105,000, but actual salary will vary depending upon a new hire’s experience and qualifications as well as internal equity.

Your Responsibilities:

The Application Engineer will oversee the application of new and in-service products used by our customers in the basic metals industry. 

This is a remote, field-based position supporting customers throughout the central and eastern United States. Candidates must reside within the following general region and be located within reasonable driving distance of a major airport:

  • Memphis, TN
  • St. Louis, MO
  • Chicago, IL
  • Detroit, MI
  • Pittsburgh, PA
  • Charlotte, NC
  • Birmingham, AL

The primary activities will be to plan field trials in conjunction with the Fuchs sales force and customer prior to product introduction, including the setting of trial protocols, measurement of performance and data collection over the course of the trial period. The position will also include periodic measurement of product groups already in service and recommending improvements in product performance.

Specific responsibilities will include:

  • Lead field trials and technical evaluations for new and existing products, including troubleshooting performance issues and delivering clear, concise field reports.
  • Serve as the technical application expert for customers and internal teams by providing product recommendations, technical problem-solving, training, and application support.
  • Interface directly with customers to understand operational needs, support product approvals, strengthen long-term relationships, and demonstrate commitment to ongoing product development.
  • Partner closely with Sales, Product Management, and R&D to identify market-driven product opportunities, support new product development, and contribute to product launch initiatives.
  • Support strategic business development and sales efforts by delivering competitive market insights, technical expertise, and application knowledge to drive growth within target accounts.
  • Act as a key liaison between customers, sales, product management, and laboratory teams while contributing to cross-functional strategy development and project execution.

Qualifications we are looking for:

  • A bachelor’s degree in a technical discipline such as Chemistry or Engineering is preferred, yet other degrees with demonstrated technical abilities will also be considered
  • At least three years of experience within the basic metals or lubricants industries
  • Working knowledge of basic metals facilities is an asset.
  • Knowledge of lubricant application, use, and maintenance in metal processing.
  • The ability to manage multiple priorities, make decisions with good judgment, think strategically to identify opportunities, and lead initiatives within a self-directed project team.
  • Excellent written and verbal communications skills.
  • Travel 70-80% requirement

These are your benefits:

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals.  In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace.  The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link: https://fuchs.com/us/en/benefits.

FUCHS Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).
 

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