2

Remote Production Support Engineer Jobs in Chicago, IL

The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team, and product vision. You'll ensure new customers onboard smoothly, integrations run reliably, and ...

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Proven ability to troubleshoot complex network issues in production environments * Experience ...

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Proven ability to troubleshoot complex network issues in production environments * Experience ...

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Proven ability to troubleshoot complex network issues in production environments * Experience ...

... Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support. The ideal candidate will have a solid background in production support ...

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

Integrations Engineer

Chicago, IL · Remote

$107K - $144K/yr

This hands-on, high impact and fully remote U.S. based role will have the opportunity to influence ... Own end-to-end integration delivery from design through production support * Design scalable ...

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Field Application Engineer

Chicago, IL · On-site +1

$54K - $81K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

Integrations Engineer

Chicago, IL · Remote

$85K - $95K/yr

Fully remote role that has a large business impact. How You'll Contribute ... Own end-to-end integration delivery from design through production support * Design scalable ...

next page

Showing results 1-20

Remote Production Support Engineer information

See Chicago, IL salary details

$18

$49

$82

How much do remote production support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote production support engineer in Chicago, IL is $49.42, according to ZipRecruiter salary data. Most workers in this role earn between $41.59 and $54.23 per hour, depending on experience, location, and employer.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Chicago, IL? The most popular types of Production Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Remote Production Support Engineer jobs in Chicago, IL? For Remote Production Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Chicago, IL look for? The top searched job categories for Remote Production Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Production Support Engineer jobs? Cities near Chicago, IL with the most Remote Production Support Engineer job openings:
Infographic showing various Remote Production Support Engineer job openings in Chicago, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $102,790 per year, or $49.4 per hour.

A1 (Broadcast Audio Engineer)

ICM Asia Pacific

Chicago, IL • Remote

Full-time

Posted 12 days ago


Job description

Audio Technician / A1 (Broadcast Audio Engineer)

Broadcast Management Group (BMG) is a full-service media production company providing managed services and live production solutions across News, Sports, Entertainment, Music, and Digital Streaming. We support some of the industry's leading broadcast and media organizations through innovative production workflows and technical excellence.


Position Summary
The Audio Technician / A1 is responsible for the setup, operation, maintenance, and troubleshooting of audio systems for live television broadcasts, digital streaming productions, and special events. This position plays a critical role in ensuring broadcast-quality audio for talent, guests, remote contributors, and audiences across multiple platforms.
The ideal candidate thrives in fast-paced live production environments, possesses strong technical skills, remains calm under pressure, and delivers exceptional communication and client service.


Key Responsibilities
Set up, operate, and monitor audio systems for live television broadcasts, digital streaming productions, and special events.
Mix live audio sources including talent microphones, remote guests, IFBs, playback, music, and studio feeds.
Maintain consistent broadcast-quality audio levels throughout live productions.
Monitor audio signals and quickly diagnose and resolve issues before they impact air.


Guest & Talent Coordination
Coordinate guests ahead of live appearances and scheduled segments.
Conduct pre-show audio and video checks ("faxing out" guests) to ensure technical readiness.
Prepare and hand off guests for live broadcasts.
Set up and manage lavalier microphones, IFBs, wireless microphone systems, and talent communication devices.
Manage microphone batteries, wireless frequencies, and talent audio requirements.
Escort and assist guests as needed while maintaining a professional on-air experience.


Remote Production Support
Configure and manage Zoom, Skype, Teams, LiveU, and other remote contribution systems.
Establish and troubleshoot remote guest connections for live broadcasts.
Monitor remote audio quality and coordinate with guests and production staff to ensure successful live hits.
Support hybrid and remote production workflows.


Audio Networking & Communications
Configure, operate, and troubleshoot Dante audio networks.
Operate and support RTS intercom systems and communications workflows.
Understand and manage audio signal flow, routing, patching, and IP-based audio infrastructure.
Support communications between control rooms, studios, and remote production teams.


Equipment Maintenance & Technical Support
Perform routine maintenance, testing, and quality control on audio equipment.
Troubleshoot audio consoles, microphones, wireless systems, IFBs, codecs, routers, and communications systems.
Assist with equipment upgrades, installations, and studio maintenance projects.
Maintain accurate equipment inventory and documentation.
Ensure all audio systems are operational and production-ready.


Production Support
Assist with studio setup, strike, and production preparation.
Collaborate closely with Producers, Directors, Technical Directors, Engineers, and Talent.
Follow show rundowns and production schedules while adapting to last-minute changes.
Support special productions, remote broadcasts, and field operations as assigned.
Contribute to a positive team environment and assist across departments when needed.


Required Qualifications
Experience working in live television, broadcast, streaming, or live event production environments.
Strong knowledge of live audio mixing and broadcast audio workflows.
Experience operating professional digital audio consoles.
Experience with Dante audio networking.
Experience with RTS intercom systems.
Familiarity with LiveU and remote production technologies.
Experience managing Zoom, Skype, Teams, and other remote guest platforms.
Understanding of signal flow, audio routing, patching, and troubleshooting.
Strong organizational and communication skills.
Excellent client-facing and talent-facing professionalism.
Ability to remain calm and make decisions under live broadcast pressure.


Preferred Qualifications
Experience in a live television control room environment.
Knowledge of wireless microphone coordination and RF management.
Familiarity with audio-over-IP workflows.
Experience with news, sports, or entertainment broadcasts.
Understanding of broadcast networking infrastructure.
Experience supporting multiple studios or control rooms.


Skills & Competencies
Strong troubleshooting abilities
Excellent attention to detail
Effective communication skills
Professional guest and client management
Ability to multitask in high-pressure environments
Team-oriented mindset
Adaptability and willingness to learn new technologies