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Remote Production Support Engineer Jobs in Springfield, IL

Intuit

Staff Software Engineer

Springfield, IL · Remote

$202K - $274K/yr

... across product, design, and engineering teams to deliver high-quality software solutions ... Build and maintain RESTful APIs supporting web and mobile applications. * Implement secure ...

MSR Technology Group

ETL Data Engineer

Springfield, IL · Remote

$113K - $136K/yr

Senior Data Engineer - Azure / Python ETL Modernization Remote (U.S.) with Minimal travel (2-3x per ... production-grade data solutions that support analytics, reporting, and downstream data use cases.

Intuit

Post Sales Solution Engineer

Springfield, IL · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... Product Expertise: Advanced certification in QuickBooks Online or IES, with a tenacious drive to ...

Intuit

Post Sales Solution Engineer

Springfield, IL · Remote

$125K - $170K/yr

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... Product Expertise: Advanced certification in QuickBooks Online or IES, with a tenacious drive to ...

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...

Intuit

Implementation Consultant

Springfield, IL · Remote

$36.50 - $49.50/hr

Collaborate with internal teams (e.g., product support, professional services, sales, CSMs) to ... Capture and relay customer feedback to product and engineering teams to drive continuous ...

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How much do remote production support engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote production support engineer in Springfield, IL is $47.55, according to ZipRecruiter salary data. Most workers in this role earn between $40.05 and $52.16 per hour, depending on experience, location, and employer.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are popular job titles related to Remote Production Support Engineer jobs in Springfield, IL? For Remote Production Support Engineer jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Production Support Engineer jobs? Cities near Springfield, IL with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Springfield, IL as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $98,895 per year, or $47.5 per hour.
Staff Software Engineer

Staff Software Engineer

Intuit

Springfield, IL • Remote

$202K - $274K/yr

Full-time

Posted yesterday

Intuit rating

8.3

Company rating: 8.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

85th of 209 rated software companies

Job description

We are seeking a highly experienced Full Stack Engineer (7+ years) to design, build, and scale modern web applications. The ideal candidate will have strong expertise in Java/Spring Boot backend development and React with TypeScript for frontend development, along with experience building cloud-native microservices and scalable distributed systems.

This role requires deep technical expertise, strong system design skills, and the ability to collaborate across product, design, and engineering teams to deliver high-quality software solutions.


Responsibilities

Backend Development

  • Design and develop scalable microservices using Java and Spring Boot.
  • Build and maintain RESTful APIs supporting web and mobile applications.
  • Implement secure, reliable, and high-performance backend services.
  • Develop data access layers using SQL and NoSQL databases.
  • Integrate internal and external services through APIs and event-driven architectures.

Frontend Development

  • Build modern user interfaces using React with TypeScript.
  • Develop reusable and scalable UI components using modern React patterns (Hooks, Functional Components).
  • Implement state management using tools such as Redux, Zustand, or Context API.
  • Integrate frontend applications with backend REST APIs.
  • Ensure performance optimization, accessibility, and responsive design.

Architecture & System Design

  • Participate in architecture discussions and system design reviews.
  • Design modular and scalable application architectures.
  • Implement best practices for performance, reliability, and security.

Cloud & DevOps

  • Deploy and manage applications in cloud environments (AWS, GCP, or Azure).
  • Implement CI/CD pipelines to support automated testing and deployments.
  • Use containerization technologies such as Docker and Kubernetes.
  • Implement monitoring, logging, and observability solutions.

Collaboration & Leadership

  • Work closely with product managers, designers, and QA engineers.
  • Conduct code reviews and enforce engineering best practices.
  • Mentor junior engineers and contribute to engineering standards.
  • Drive improvements in system architecture, performance, and developer productivity.

Qualifications

  • 7+ years of professional software development experience
  • Strong expertise in Java and Spring Boot
  • Experience designing and building RESTful APIs and microservices
  • Strong frontend development experience using React with TypeScript
  • Deep understanding of TypeScript, modern JavaScript (ES6+), HTML5, and CSS
  • Experience with SQL databases (PostgreSQL, MySQL, Oracle).
  • Experience with NoSQL databases (MongoDB, Redis, DynamoDB).
  • Experience building cloud-native applications
  • Experience building automation scripts using playwright
  • Strong understanding of software design patterns and system architecture

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
California Remote (Bay Area) $202,500- $274,000
California Remote (Not Bay Area) $188,500- $255,000
Colorado Remote $178,500- $241,500
Hawaii Remote $187,500- $253,500
Illinois Remote $178,500- $241,500
Maryland Remote $178,500- $241,500
Massachusetts Remote $187,500- $253,500
Minnesota Remote $162,000- $219,500
New Jersey Remote $187,500- $253,500
New York Remote $202,500- $274,000
Ohio Remote $162,000- $219,500
Vermont Remote $178,500- $241,500
Washington Remote $187,500- $253,500
Washington, DC Remote $178,500- $241,500Employment Type: Full-Time

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