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Remote Production Support Engineer Jobs in Springfield, IL

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering

iOS Engineer -Remote

Springfield, IL ยท Remote

$166K - $191K/yr

To do so, we have two knowledge sharing products: * Quora: a global knowledge sharing platform with ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

AI Automation Engineer -Remote

Springfield, IL ยท On-site +1

$202K - $234K/yr

Behind these products are passionate, collaborative, and high-performing global teams. We have a ... About the Team and Role: We're hiring our first AI Automation Engineer to lead how we apply AI ...

Senior AI/ML Engineer

Springfield, IL ยท Remote

$90 - $100/hr

Remote Reference ID: JN -052026-107129 Date Posted: 05/26/2026 Shortcut: * Description ... Support production deployments, smoke testing, monitoring, root cause analysis, and issue ...

ETL Data Engineer

Springfield, IL ยท Remote

$113K - $136K/yr

Senior Data Engineer - Azure / Python ETL Modernization Remote (U.S.) with Minimal travel (2-3x per ... production-grade data solutions that support analytics, reporting, and downstream data use cases.

Senior AI/ML Engineer

Springfield, IL ยท On-site +1

$103K - $142K/yr

Remote/Hybrid: This role is based remotely but if you live within a 50-mile radius of Sunnyvale, CA ... We partner closely across AI/ML engineers , Product Operations , Product Management , Data Science ...

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Remote Production Support Engineer information

See Springfield, IL salary details

$18

$47

$79

How much do remote production support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote production support engineer in Springfield, IL is $47.55, according to ZipRecruiter salary data. Most workers in this role earn between $40.05 and $52.16 per hour, depending on experience, location, and employer.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are popular job titles related to Remote Production Support Engineer jobs in Springfield, IL? For Remote Production Support Engineer jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Production Support Engineer jobs? Cities near Springfield, IL with the most Remote Production Support Engineer job openings:
Remote STEM Expert

Remote STEM Expert

Turing

Springfield, IL โ€ข Remote

Other

Medical, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

About Turing:

Based in San Francisco, California, Turing is the worldโ€™s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.


Role Overview:

  • Reviewing AI training problems and research environments built for a frontier AI lab
  • Assessing whether problems are scientifically realistic, well-designed, and correctly graded โ€” not solving them yourself
  • Each task takes 30โ€“90 minutes


Requirements:

  • Master's/PhD OR 4+ years of professional experience in the following fields: Mechanical Engineering, Materials, Chemistry, Chemical Engineering, or Electrical Engineering
  • Ability to start immediately
  • Feedback Skills: Ability to provide constructive feedback and detailed annotations.
  • Communication: Excellent structured communication and collaboration skills in a remote setting.
  • Independence: Self-motivated and able to work independently in a remote setting.
  • Technical Setup: Desktop/Laptop set up with a good internet connection.


Perks of Freelancing With Turing:

  • Work in a fully remote environment.
  • Opportunity to work on cutting-edge AI projects with leading LLM companies.
  • Potential for contract extension based on performance and project needs.


Offer Details:

  • Engagement type : Contractor assignment/freelancer (no medical/paid leave)

Interested? Complete this quick application form to be considered:

https://forms.gle/2c4WAMcdFehXZo9LA