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Remote Production Support Engineer Jobs (NOW HIRING)

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Amount

Production Support Engineer

$43 - $56/hr

Job Summary : FIS is a technology company that powers the world's economy, and they are seeking a Production Support Engineer to manage production issues efficiently. This role involves ...

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Partner with Production Support engineers to embed AI into day-to-day workflows, not as standalone ...

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Partner with Production Support engineers to embed AI into day-to-day workflows, not as standalone ...

Marqeta, Inc

Senior Production Support Engineer

As a Senior Production Support Engineer at Marqeta, you will play a pivotal role in our commitment ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

McKesson Corporation

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

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Remote Production Support Engineer information

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How much do remote production support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
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Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Production Support Engineer

New York, NY • Remote

UniQtal Solutions LLC
See more jobs at UniQtal Solutions LLCexternal

$46 - $60/hr

Contractor

Posted 4 days ago

Job description

Production Support Engineer

100% Remote

W2 candidates - visa open

Minimum Experience: 5 Years

 

Required Skills:

  • IBM DataPower: Advanced,
  • IBM Integration Bus: Advanced
  • MOVEit Admin: Advanced,
  • SQL Query: Advanced,
  • Splunk: Advanced

Responsibilities:

We are looking for a Production Support (Operations) Engineer to maintain the business operation and provide application support for Medicaid systems. In this, you’ll do real-time monitoring, lead incident response efforts, strengthen production reliability, and champion automation across a highly integrated healthcare technology landscape. You’ll collaborate with engineering, vendors, and business teams to keep systems healthy, data flowing, and controlled changes.

What You’ll do:

Real-time system monitoring & proactive incident management, Production deployment governance & operational readiness, Troubleshooting of managed file transfers, batch jobs, webservice transactions, Linux-based analysis, scripting, and automation initiatives, Cross-functional communication with stakeholders, vendors, and internal teams, SOP development, root-cause reviews, and continuous improvement.

What Sets You Apart:

Strong operations or production support background, Advanced troubleshooting and RCA skills, Experience with Splunk, ServiceNow, Linux, SQL, MFT tools, IBM ESB (DataPower, ACE, MQ, WSRR), IBM DataStage and IBM DB2, Clear communicator able to bridge technical and business teams