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Remote Production Support Engineer Jobs (NOW HIRING)

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer to monitor applications and manage incidents within production environments. The role involves troubleshooting, coordinating with offshore teams ...

New

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer with 8-10 years of experience. The role involves monitoring production environments, managing incidents, and ensuring minimal business impact during ...

New

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer who will be responsible for monitoring applications, infrastructure, and batch processes in production environments. The role involves incident ...

New

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer to manage production monitoring and incident management. The role involves troubleshooting, coordinating with teams for issue resolution, and ...

New

Marqeta

Production Support Engineer II

$43 - $56/hr

As Marqeta's Production Support Engineer II , you will play a pivotal role in our commitment to ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

MQ Referrals Only

Production Support Engineer II

$43 - $56/hr

As Marqeta's Production Support Engineer II , you will play a pivotal role in our commitment to ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

Galaxy

Senior Production Support Engineer

New York, NY · On-site +1

Who You Are: We're seeking a Senior Production Support Engineer, ideally with experience in the financial services or cryptocurrency industry, to join our dynamic team supporting and owning mission ...

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How much do remote production support engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.
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Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 4% Temporary, and 20% Contract. Highlights an 47% Physical, and 53% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.
Remote Production Support Engineer - Azure & Data Workflows

Remote Production Support Engineer - Azure & Data Workflows

Drips Holdings, LLC

Cleveland, OH • Remote

$40.75 - $53/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A software services company is seeking a Software Technical Support Specialist 1 to monitor and resolve production issues. This remote role involves collaboration with engineering and production teams, troubleshooting integration problems, and supporting accurate data flows. Candidates with 2–5 years of technical support experience and proficiency in Microsoft Azure are preferred.

This position offers flexible scheduling with a focus on high-quality technical support. #J-18808-Ljbffr

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