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Senior Production Support Engineer Jobs (NOW HIRING)

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...

New

Themesoft, Inc.

Production Support Engineer

Charlotte, NC · On-site

$41 - $53.50/hr

Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our technology operations team. * The ideal candidate will bring hands-on experience in production ...

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our technology operations team. * The ideal candidate will bring hands-on experience in production ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

TSMC

Production Support Engineer

Phoenix, AZ

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Redolent, Inc.

Production Support Engineer

San Bruno, CA · On-site

$50.25 - $65.50/hr

Production Support Engineer Location: San Bruno CA USA 94066 Duration: 6+ Months of Contract Description: : Support trouble-shooting client issues with high level data analysis and project review.

Redolent, Inc.

Production Support Engineer

Sunnyvale, CA · On-site

$50 - $65.25/hr

... Support Engineer LOCAITON: Sunnyvale, CA DURATION: 12+ months RATE: DOE NOTE * Only w2 direct candidates * It is hyrbid role at Sunnyvale, CA Summary * 4 to 6+ years of application and production ...

Apex Informatics

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

Flex Ltd.

Production Support Engineer

Columbia, SC · On-site

$38.75 - $50.75/hr

The Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP, Databar). This role focuses on ...

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

Flex

Production Support Engineer

Columbia, SC

$38.75 - $50.75/hr

The Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP, Databar). This role focuses on ...

Transform9

Production Support Engineer

Birmingham, AL · On-site

$39.25 - $51.25/hr

The Production Support Engineer is the first line of defense -- monitoring the platform, triaging ... You'll work closely with senior engineers and gain deep exposure to a modern voice AI platform in a ...

Transform9

Production Support Engineer

Birmingham, AL

$39.25 - $51.25/hr

The Production Support Engineer is the first line of defense - monitoring the platform, triaging ... You'll work closely with senior engineers and gain deep exposure to a modern voice AI platform in a ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

Transform9

Production Support Engineer

Birmingham, AL · On-site

$39.25 - $51.25/hr

The Production Support Engineer is the first line of defense - monitoring the platform, triaging ... You'll work closely with senior engineers and gain deep exposure to a modern voice AI platform in a ...

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Senior Production Support Engineer information

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$22.5K

$103.3K

$159K

How much do senior production support engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior production support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.
What cities are hiring for Senior Production Support Engineer jobs? Cities with the most Senior Production Support Engineer job openings:
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
What states have the most Senior Production Support Engineer jobs? States with the most job openings for Senior Production Support Engineer jobs include:
What job categories do people searching Senior Production Support Engineer jobs look for? The top searched job categories for Senior Production Support Engineer jobs are:
Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.

Senior Production Support Engineer - Assistant Vice President

Deutsche Bank

Cary, NC • On-site

$100K - $153K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Deutsche Bank rating

7.7

Company rating: 7.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

93rd of 170 rated banks

Job description

Job Description:
Job Title Senior Production Support Engineer
Corporate Title Assistant Vice President
Location Cary, NC
Who we are:
In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here
Overview
We are seeking an experienced and highly capable Senior Production support Engineer to support the Equities and Security Lending businesses. This role is pivotal in ensuring the reliability, performance, and scalability of our trading platforms. You will apply Site Reliability Engineering (SRE) principles to proactively manage system health, drive operational excellence, and collaborate closely with senior traders, developers, and cross-functional teams to optimize front-to-back workflows. As a Senior Support Engineer, you will be responsible for maintaining platform availability, resolving complex issues, and championing automation and observability initiatives. Your ability to communicate effectively across business and technology stakeholders, and operate under pressure in a fast-paced trading environment will be critical to success.
What We Offer You
  • A diverse and inclusive environment that embraces change, innovation, and collaboration
  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
  • Educational resources, matching gift and volunteer programs

What You'll Do
  • Ensure the stability, availability, and resilience of the trading platform through proactive monitoring, observability, and operational oversight
  • Lead and contribute hands-on to production support activities, driving SRE best practices, platform reliability, and TOIL reduction
  • Serve as the subject matter expert for users and stakeholders, providing timely support, incident management, and clear communications
  • Investigate, resolve, and prevent application and infrastructure issues through root cause analysis, postmortems, and strategic follow-up actions
  • Drive automation and continuous improvement initiatives, including self-healing capabilities, process optimization, and operational efficiency enhancements
  • Act as a production gatekeeper, partnering with developers, analysts, and project teams to support deployments, platform enhancements, disaster recovery, and business continuity activities

Skills You'll Need
  • Extensive experience in Production Support, SRE, or DevOps within financial services or trading environments
  • Strong technical expertise in Linux/Unix, SQL, scripting, and programming languages such as Python or Java
  • Experience with monitoring, observability, and incident management tools, with a focus on platform reliability and performance
  • Knowledge of APIs, messaging technologies, distributed systems, cloud platforms, containers (Docker/Kubernetes), and continuous integration/continuous deployment (or development) practices
  • Understanding of trading systems and trade lifecycle concepts, combined with strong communication, stakeholder management, and collaborative problem-solving skills

Skills That Will Help You Excel
  • Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
  • Demonstrated ability to lead major incident response efforts, prioritize effectively under pressure, and drive issues through to resolution in a fast-paced trading environment
  • Strong focus on continuous improvement, with the ability to identify automation opportunities, reduce operational toil, and improve platform reliability and resilience

Expectations
It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodation to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $100,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
/Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email HR.Direct@DB.com.
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.

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About Deutsche Bank

Sourced by ZipRecruiter

Deutsche Bank is the leading German bank with strong European roots and a global network. We're driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients' real economic needs in commercial banking, investment banking, private banking and asset management. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Social media

Twitter

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