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Senior Production Support Engineer Jobs in Michigan

OxTS RD

Senior Customer Support Engineer

Detroit, MI · On-site

$90 - $120/hr

Senior Customer Support Engineer Department: Commercial Employment Type: Full Time Location ... This includes supporting with product selection, resolving complex customer issues, creating ...

Resource Point LLC

Java Production Support

Detroit, MI · On-site

Java Production Support Location: Detroit, MI/Hybrid Duration: 6+ Months Description: * Department: Application Management * Leased resource must be capable to assist technical team in upgrading the ...

Cato Networks

Product Support T3 Engineer

Detroit, MI · On-site

Mentoring support engineers across the Cato Support Organization. * Contribute to the ever ... production environments - Required * Experience working with a Cloud, SaaS technology provider

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Senior Production Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior production support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior production support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are the most commonly searched types of Production Support Engineer jobs in Michigan?

The most popular types of Production Support Engineer jobs in Michigan are:

What job categories do people searching Senior Production Support Engineer jobs in Michigan look for?

The top searched job categories for Senior Production Support Engineer jobs in Michigan are:

Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,004 per year, or $43.3 per hour.

Senior Production Test Systems Engineer

Acron Aviation

Grand Rapids, MI • On-site

Full-time

Posted 12 days ago

Job description

About Acron Aviation (Avionics – Aftermarket \u007C Thermal Switches):
Acron Aviation designs, engineers, and manufactures certified avionics systems and aerospace components that support safety-critical operations across commercial and military aviation. Within our Aftermarket organization, the Thermal Switch product line supports the manufacture, sustainment, and continuous improvement of highly reliable thermal protection devices used in demanding aerospace and industrial applications. Our teams are focused on operational excellence, product quality, manufacturing efficiency, and continuous innovation to support long-term customer success.

Job Title
Senior Production Test Systems Engineer – Thermal Switches

Position Summary
Acron Aviation is seeking a motivated Senior Production Test Systems Engineer to support our growing Thermal Switch product line. This role focuses on improving manufacturing test operations through automation, process optimization, throughput improvements, and test system modernization.

The successful candidate will work closely with Manufacturing, Operations, Quality, and Product Engineering teams to identify production bottlenecks, improve test efficiency, reduce cycle times, and enhance product quality. This position offers an opportunity to directly influence manufacturing performance by implementing innovative test solutions and driving continuous improvement initiatives.

This role is ideal for an engineer who enjoys balancing hands-on troubleshooting with strategic improvement projects.
Production Test Support
  • Maintain and support production test equipment used in Thermal Switch manufacturing
  • Troubleshoot hardware, software, instrumentation, and fixture issues impacting production output
  • Provide day-to-day engineering support to manufacturing and test technicians
  • Investigate test failures and implement corrective actions to improve first-pass yield
  • Develop and maintain production test procedures, work instructions, and technical documentation
Process Improvement & Throughput Enhancement
  • Identify and eliminate production bottlenecks affecting test throughput
  • Analyze production metrics and test cycle times to drive efficiency improvements
  • Implement Lean Manufacturing and continuous improvement initiatives
  • Reduce manual operations through automation and process simplification
  • Partner with Operations to improve workflow, equipment utilization, and production capacity
  • Develop metrics and dashboards to monitor test performance and manufacturing efficiency
Test System Modernization
  • Upgrade and modernize legacy test equipment and software platforms
  • Evaluate new technologies that improve reliability, maintainability, and throughput
  • Design and implement automated test solutions to reduce labor content and improve consistency
  • Improve test data collection, reporting, and traceability capabilities
  • Support future production line expansion and capacity growth initiatives
Quality & Reliability
  • Support root cause investigations related to product quality and manufacturing escapes
  • Implement improvements that strengthen process control and product consistency
  • Assist in validating process changes and equipment upgrades
  • Support calibration, preventive maintenance, and equipment qualification activities
  • Collaborate with Quality Engineering to ensure compliance with applicable standards and procedures
Cross-Functional Collaboration
  • Work closely with Manufacturing Engineering, Operations, Production, Quality, and Product Development teams
  • Participate in continuous improvement events and operational excellence initiatives
  • Provide technical training and guidance to production and test personnel
  • Lead small- to medium-sized engineering projects from concept through implementation
Required Qualifications
  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, Systems Engineering, or a related technical discipline
  • 4+ years of experience in manufacturing test engineering, production engineering, automation engineering, manufacturing engineering, or production support environments
  • Experience troubleshooting automated test systems, fixtures, and production equipment
  • Strong analytical and problem-solving skills
  • Knowledge of manufacturing process improvement methodologies
  • Experience with data analysis and performance metric reporting
  • Ability to work effectively with production personnel and cross-functional teams
Preferred Additional Skills
  • Experience supporting high-volume or repetitive manufacturing environments
  • Experience with Automated Test Equipment (ATE)
  • Knowledge of Lean Manufacturing, Six Sigma, Kaizen, or Continuous Improvement methodologies
  • Familiarity with instrumentation and data acquisition systems
  • Programming or scripting experience using Visual Basic, LabWindows/CVI, or similar tools
  • Experience with Manufacturing Execution Systems (MES), ERP systems, and production reporting tools
  • Experience implementing automation or modernization projects that resulted in measurable throughput improvements
Desired Characteristics
  • Results-oriented engineer with a strong sense of ownership
  • Passion for process optimization and operational excellence
  • Strong collaboration and communication skills
  • Ability to balance day-to-day production support with long-term improvement initiatives
  • Hands-on approach to troubleshooting and problem resolution
  • Continuous improvement mindset focused on safety, quality, delivery, and cost
Equal Opportunity Statement
Acron Aviation is proud to be an Affirmative Action and Equal Opportunity Employer. We are committed to treating all employees and applicants with respect and dignity and to maintaining a workplace free from unlawful discrimination. All applicants will be considered for employment regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or any other legally protected characteristic.

Additional Information:
Acron Aviation maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where allowed by law. Acron Aviation is an E-Verify employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.