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Senior Production Support Engineer Jobs in Michigan

Kiongroup

Software Support Engineer

Grand Rapids, MI

... products. You will work closely with customers, software development teams, and internal ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

New

Kiongroup

Software Support Engineer

Grand Rapids, MI · On-site

... products. You will work closely with customers, software development teams, and internal ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

New

Arkema

Sr. Production Planner Job

Grand Rapids, MI · On-site

... Process Engineering and Logistics to maintain accurate BOMs, routings, buffer stocks, and ... Support ERP system transactions and resolve issues with blocked, quarantined, or non-standard ...

Arkema

Sr. Production Planner Job

Grand Rapids, MI · On-site

... Process Engineering and Logistics to maintain accurate BOMs, routings, buffer stocks, and ... Support ERP system transactions and resolve issues with blocked, quarantined, or non-standard ...

Arkema

Sr. Production Planner Job

Grand Rapids, MI · On-site

Support audits, stock takes, and compliance activities (SOX, corporate audits). Collaborate with Process Engineering and Logistics to maintain accurate BOMs, routings, buffer stocks, and production ...

FORD

Senior Golang Developer

Dearborn, MI · On-site

$50.25 - $66.25/hr

We are seeking a Senior Software Engineer with deep hands-on Golang development experience to build ... production support.

OneStream Software

Senior Software Engineer I

Birmingham, MI · On-site

$116K - $154K/yr

Description Senior Software Engineer Location: Remote, USA Employment Type: Full-Time Benefits ... production support. * Lead implementation efforts for moderately to highly complex features ...

OneStream Software

Senior Software Engineer I

Rochester, MI · On-site

$112K - $148K/yr

Description Senior Software Engineer 1 Location: Remote, USA Employment Type: Full-Time Benefits ... production support. * Lead implementation efforts for moderately to highly complex features ...

OneStream Software

Senior Software Engineer I

Rochester, MI · On-site

$112K - $148K/yr

Description Senior Software Engineer Location: Remote, USA Employment Type: Full-Time Benefits ... production support. * Lead implementation efforts for moderately to highly complex features ...

OneStream Software

Senior Software Engineer I

Birmingham, MI · On-site

$116K - $154K/yr

Description Senior Software Engineer 1 Location: Remote, USA Employment Type: Full-Time Benefits ... production support. * Lead implementation efforts for moderately to highly complex features ...

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Senior Production Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior production support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior production support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are the most commonly searched types of Production Support Engineer jobs in Michigan?

The most popular types of Production Support Engineer jobs in Michigan are:

What job categories do people searching Senior Production Support Engineer jobs in Michigan look for?

The top searched job categories for Senior Production Support Engineer jobs in Michigan are:

Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,004 per year, or $43.3 per hour.

Technical Support Engineer

LECO Corporation

Saint Joseph, MI • On-site

Full-time

Re-posted 7 hours ago

LECO Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

57th of 494 rated machine equipment manufacturers

Job description

Technical Support Engineer

For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

Schedule: Full Time: 8:00am – 5:00pm, Monday – Friday

Position Summary:

The primary functions of this position involves answering phone calls and e-mails from customers as well as field service engineers in need of technical assistance. Use proficient troubleshooting skills, and a variety of available resources to provide resolutions for many different situations. Cross-department communication required to provide the complete solution; including (but not limited to): sales, order desk, quality, training, engineering, etc.

Position Responsibilities:

  • Provide excellent customer service
  • Strong verbal and written communication skills with a customer-focused mindset.
  • Demonstrate analytical troubleshooting and problem-solving abilities with high attention to detail.
  • Excellent organizational, time management, and multitasking skills in a fast-paced support environment.
  • Strong computer literacy, proficiency in Windows and Microsoft Office, experience with ticket management software will be beneficial.
  • Ability to work both independently and collaboratively within cross-functional teams.
  • Provide technical support to customers via email and telephone as well as LECO field technicians for Analytical and Metallographic equipment
  • Log details following interactions with customers in Oracle.
  • Work with scheduling team to “launch” service calls
  • Use resources (Printroom, Oracle, Knowledge Base, Instruction Manuals, etc.) to find specific part numbers, drawings, or other information that is otherwise inaccessible and able to quickly learn new technologies.

Position Requirements:

  • Strong technical, organization and problem-solving skills
  • Excellent attention to detail
  • Ability to work independently, as well as work in a team environment
  • Possess excellent verbal and written communication skills
  • Strong computer skills, and proficient in Microsoft Office Suite
  • Ability to multi-task in a fast-paced environment
  • Maintain positive, professional character in stressful situations

Education/Certifications:

  • Minimum of a two-year Technical or Industrial degree, or related Military training


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