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Remote Production Support Engineer Jobs in Michigan

KEYENCE

Field Application Engineer

Grand Rapids, MI · On-site +1

$54.30K - $81.04K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

KEYENCE

Field Application Engineer

Novi, MI · On-site +1

$54.30K - $81.04K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

KLA

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · On-site +1

$111.10K - $188.90K/yr

... productivity by connecting people, process, and technology. It focuses not only on enhancing the ... Provide comprehensive support for CAD/PDM systems utilized by KLA engineers * Serve as the ...

Orbotech

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · On-site +1

$111.10K - $188.90K/yr

... productivity by connecting people, process, and technology. It focuses not only on enhancing the ... Provide comprehensive support for CAD/PDM systems utilized by KLA engineers * Serve as the ...

Kla

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · On-site +1

$111.10K - $188.90K/yr

... productivity by connecting people, process, and technology. It focuses not only on enhancing the ... Provide comprehensive support for CAD/PDM systems utilized by KLA engineers * Serve as the ...

Eliassen Group

Full Stack Engineer

Lansing, MI · Remote

Remote Reference ID: JN -042026-106484 Date Posted: 05/20/2026 Shortcut: * Description ... Provide after hours and weekend support for production systems when needed. Experience Requirements ...

Meijer

Software Engineer

Grand Rapids, MI · On-site +1

$88.50K - $138K/yr

Flexible remote position with occasional travel to Grand Rapids MI corporate office. Must reside in ... Assistsin the production support and maintenance of applications * Creates system documentation ...

First American

$20.34 - $27.12/hr

Assists with title production support services and settlement services preparation. What You'll Do ... This is a remote job opportunity. #LI-DS1 #LI-REMOTE Pay Range: $20.34 - $27.12 Hourly, Remote This ...

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Remote Production Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.
What are the most commonly searched types of Production Support Engineer jobs in Michigan? The most popular types of Production Support Engineer jobs in Michigan are:
What are popular job titles related to Remote Production Support Engineer jobs in Michigan? For Remote Production Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Michigan look for? The top searched job categories for Remote Production Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Remote Production Support Engineer jobs? Cities in Michigan with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you

Controls Engineer- Technical Support (Remote)

Kiongroup

Grand Rapids, MI • Remote

$88.40K - $132.60K/yr

Full-time

Posted 27 days ago

Job description

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
This employee can be based anywhere in the continental USA.We offer:

Job Description

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here:https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $88,400 - $132,600 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

    Tasks and Qualifications:

    What You Will do in This Role:

    • Participates in the support of semi-complex systems that integrate hardware and software.
    • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
    • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
    • Provides troubleshooting expertise to Dematic's customers
    • Travel between 20-30% to different customer locations which may include weekends and overtime

    What We are Looking For:

    • Bachelor's Degree
    • 2+ year's experience in a related field providing Customer Service Support
    • Experience with Allen Bradley Logix PLC controls platforms
    • Experience with controls hardware troubleshooting
    • Siemens and Modicon PLC experience a plus

    Apply