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Remote Production Support Engineer Jobs in Michigan

Huntington

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

CSAA

Job Title Software Engineer III - AI/ML Platform Operations - Remote Requisition Number R7739 ... Experience supporting production cloud-based applications and services in AWS environments.

Huntington

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

ITW Avery Weigh-Tronix

Dillon Product Manager

MI · Remote

$80K - $121K/yr

... Support, Engineering, or Marketing * Must be proactive and display a high level of initiative ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

General Motors

Staff AI/ML Engineer - CI Platform

Warren, MI · On-site +1

$170K - $300K/yr

This position can be considered Remote if the successful candidate is in the Seattle, Washington ... We are part of the AI and Cloud Developer Productivity Organization and own the building blocks to ...

ABB

Protection and Control Engineer

Escanaba, MI · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

New

ABB

Protection and Control Engineer

MI · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

New

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Remote Production Support Engineer information

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Michigan? The most popular types of Production Support Engineer jobs in Michigan are:
What are popular job titles related to Remote Production Support Engineer jobs in Michigan? For Remote Production Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Michigan look for? The top searched job categories for Remote Production Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Remote Production Support Engineer jobs? Cities in Michigan with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you
DevOps Engineer Live Streaming- Wixom, MI

DevOps Engineer Live Streaming- Wixom, MI

J&B Medical

Wixom, MI • On-site, Remote

$80K - $110K/yr

Full-time

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
J&B Virtual Solutions - we provide Telehealth Solutions.
J&B Virtual Solutions is a telehealth software solutions company that offers a complete system for health care professionals. VideoDoc® is our HIPAA and HITECH compliant telehealth platform that offers extensive video engagement options and utilizes our patented remote patient monitoring technology to capture, secure, and retrieve information on patient physiologies.
A DevOps Engineer plays a critical role in bridging the gap between software development and IT operations. They are responsible for designing and managing automated systems for software deployment, testing, and infrastructure provisioning. Working closely with developers, system administrators, and other teams, they aim to enhance the software development lifecycle. DevOps Engineers utilize tools like Kubernetes, Docker, and cloud platforms (AWS, Azure, GCP) to manage infrastructure and environments, ensuring high availability and scalability of applications
*******THIS POSITION IS FULL TIME IN OUR WIXOM MICHIGAN OFFICE. NO REMOTE, NO RELOCATION ALLOWANCE & NO SPONSORSHIP - now or in the future**********
Essential Functions:
  • Collaborate with the team to implement well-architected and cost-effective cloud solutions in Azure.
  • Design, build, and maintain both AWS and Azure-based networks, virtual machines, and Site Recovery solutions.
  • Automate & Optimize infrastructure deployment and maintenance using Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation, and Ansible.
  • Manage & Scale production and non-production environments with AWS EC2, S3, RDS, Lambda, and Azure VMs.
  • Monitor & Troubleshoot system performance, ensuring high availability using Azure Monitor and Insights and AWS CloudWatch.
  • Enhance Security by building and maintaining security controls, compliance protocols, and best practices for protecting customer data.
  • Manage and secure network infrastructure using FortiGate firewalls, ensuring optimal security, VPN connectivity, and traffic management across cloud and on-prem environments.
  • Support Developers by refining CI/CD pipelines, managing deployments, and improving automation strategies.
  • Perform Backup & Recovery Operations and resolve complex technical issues in Azure and hybrid cloud environments.
  • Document & Innovate-Refactor pipelines, write documentation, and stay ahead of the latest cloud technologies.

Key Competencies:
  • 4-5+ years of hands-on experience in a DevOps role or cloud infrastructure management.
  • Deep AWS expertise, including EC2, S3, RDS, DynamoDB, Lambda, Cognito, Step Functions, Athena, etc.
  • Azure Cloud proficiency, particularly in Azure Virtual Machines, Site Recovery, and on-prem to Azure migrations.
  • Strong scripting & automation skills-Bash, Python, PowerShell, or equivalent.
  • Proficiency with Git and CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps Pipelines).
  • Experience with FortiGate firewalls for network security, VPN management, traffic filtering, and intrusion prevention.
  • Infrastructure as Code (IaC) experience with Terraform, CloudFormation, or Ansible.
  • Monitoring & Logging expertise using Azure Monitor & AWS CloudWatch.
  • Experience troubleshooting production environments and improving system reliability.
  • Strong teamwork & communication skills-you enjoy working with developers to streamline workflows.

Position Type:
This is a full-time onsite in Wixom position; 40-hour minimum, with the expectation to maintain a regular work schedule. Occasional evening and weekend work may be required as job duties demand.
Must be authorized to work in U.S. is a precondition of employment.
Requirements
Required Education and Experience:
  • Bachelor's Degree or equivalent experience.
  • At least 5 years of experience in an IT environment.

Preferred Experience/SKILLS:
  • Machine Learning on AWS (SageMaker, AI Services, etc.).
  • AWS Redshift for data warehousing.
  • Video streaming protocols (HLS, WebRTC, RTP, MPEG-DASH, Smooth Streaming).
  • Open-source video software (FFMPEG, x264).
  • DLNA/UPnP

THIS POSITION IS FULL TIME IN OUR WIXOM MICHIGAN OFFICE. NO REMOTE, NO RELOCATION ALLOWANCE & NO SPONSORSHIP (now or in the future)
Salary Description
$80000.00 to $110,000.00

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