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Senior Production Support Engineer Jobs in Michigan

Amrize

Production Support Team - Yard

Alpena, MI · On-site

$37 - $48.25/hr

Production Support Team - Yard ABOUT THE ROLE This position reports directly to the Area Leader. All duties are performed in a work-safe manner; plant safety rules are followed and individual works ...

Amrize

Production Support Team - Yard

Alpena, MI

$37 - $48.25/hr

Production Support Team - Yard ABOUT THE ROLE This position reports directly to the Area Leader. All duties are performed in a work-safe manner; plant safety rules are followed and individual works ...

Amrize

Production Support Team - Kilns

Alpena, MI · On-site

$37 - $48.25/hr

Production Support Team - Kilns ABOUT THE ROLE This position reports directly to the Area Leader. All duties are performed in a work-safe manner; plant safety rules are followed and individual works ...

Amrize

Production Support Team - Kilns

Alpena, MI · On-site

$37 - $48.25/hr

Production Support Team - Kilns ABOUT THE ROLE This position reports directly to the Area Leader. All duties are performed in a work-safe manner; plant safety rules are followed and individual works ...

Blue Bird

Senior Product Costing Engineer

Troy, MI

JOB SUMMARY The Senior Product Cost Engineer is responsible for developing and executing the ... Support prototype builds, manufacturing launch, and early production by identifying cost ...

New

Blue Bird

Senior Product Costing Engineer

Troy, MI · On-site

JOB SUMMARY The Senior Product Cost Engineer is responsible for developing and executing the ... Support prototype builds, manufacturing launch, and early production by identifying cost ...

New

VeridianTech

Senior ALM Tool Support Engineer

Detroit, MI · On-site

$95K - $130K/yr

Senior ALM Tool Support Engineer (Lead/SME) Detroit, MI (Onsite) Contract Role Summary Responsible for end-to-end support, administration, governance, and optimization of ALM platforms including ...

FastTek

Software Engineer

Dearborn, MI · On-site

... 3 production support. * Demonstrated track record of supporting enterprise-scale PLM deployments serving 1,000+ concurrent users. * Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 ...

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Showing results 21-40

All JobsProduction Support Engineer JobsSenior Production Support Engineer JobsSenior Production Support Engineer Jobs in Michigan

Senior Production Support Engineer information

See Michigan salary details

$19.6K

$90K

$138.6K

How much do senior production support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior production support engineer in Michigan is $90,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What are the most commonly searched types of Production Support Engineer jobs in Michigan?

The most popular types of Production Support Engineer jobs in Michigan are:

What job categories do people searching Senior Production Support Engineer jobs in Michigan look for?

The top searched job categories for Senior Production Support Engineer jobs in Michigan are:

Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,004 per year, or $43.3 per hour.

Technical Support Engineer I

Intrepid Control Systems

Troy, MI • On-site

Full-time

Re-posted 3 days ago

Job description

Description

General Description:

The Technical Support Engineer I is responsible for providing first-level technical support to Intrepid Control Systems' customers and internal employees. This role assists with troubleshooting hardware and software issues involving ICS products for vehicle networks through email, phone, online meetings, and in-person interactions. The Technical Support Engineer I works under guidance while developing technical knowledge, troubleshooting skills, and product expertise.

Requirements

Minimum Requirements:

  • High school diploma or equivalent required
  • 1-2 years of technical support, IT, or related experience
  • Basic understanding of computer systems and hardware
  • Ability to learn new technologies quickly

Essential Job Functions:

  • Assist customers with hardware setup, connections, and basic troubleshooting
  • Answer basic software license questions
  • Perform basic wiring and network setup activities
  • Create simulation setups to emulate customer environments
  • Help with software setup and installation
  • Process and install customer software license requests
  • Take hardware repair information and other basic information for quotes
  • Document hardware and software issues for Quality Assurance and Development teams
  • Verify issues and fixes
  • Use ICS hardware and software to create customer projects and testing setups
  • Escalate advanced or unresolved technical issues to senior team members when appropriate

Skills:

  • Basic troubleshooting and analytical skills
  • Strong customer service orientation
  • Strong verbal and written communication skills
  • Ability to follow technical processes and procedures
  • Basic understanding of Windows operating systems
  • Basic networking knowledge
  • Ability to work collaboratively in a team environment

Apply