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On Call Production Support Engineer Jobs (NOW HIRING)

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production ... Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ...

Inficare Technologies

Production Support Engineer

Phoenix, AZ · On-site

$41 - $53.25/hr

Production Support Engineer with Zensar Location: Phoenix, AZ, (onsite) Skills: Production Support, Informatica, JAVA, Microstrategy JD: Production Support engineer with 6-9 years' experience in ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production ... Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

CEDENT

Production Support Engineer

Westlake, TX

$40.25 - $52.50/hr

Job Requirements * 8+ years of experience in Production support and on call handling 24/7 ... Experience in programming languages like Java, python, node, Shell scripting. * Exposure to ...

Beyond Finance

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Redolent, Inc.

Production Support Engineer

San Bruno, CA · On-site

$50.25 - $65.50/hr

Production Support Engineer Location: San Bruno CA USA 94066 Duration: 6+ Months of Contract Description: : Support trouble-shooting client issues with high level data analysis and project review.

Redolent, Inc.

Production Support Engineer

Sunnyvale, CA · On-site

$50 - $65.25/hr

... Support Engineer LOCAITON: Sunnyvale, CA DURATION: 12+ months RATE: DOE NOTE * Only w2 direct candidates * It is hyrbid role at Sunnyvale, CA Summary * 4 to 6+ years of application and production ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... developers, QA, and infrastructure teams, to address production issues and improve system ... Participate in an on-call rotation to provide 24/7 support coverage for critical systems. · ...

CEDENT

Production Support Engineer(Linux)

Westlake, TX

$40.25 - $52.50/hr

... in Production support and on call handling 24/7 applications and Infrastructure. * Hands on ... Bachelor's degree in Engineering or Computer Science preferred * MSCE or A+ certification is ...

Nimble Robotics

Production Support Engineer

Haslet, TX · On-site

$100K - $130K/yr

The Role As a Production Support Engineer, you'll be at the forefront of keeping our robotic ... Ability to work on-call/stand-by, weekends and holidays as needed * Work location is in a warehouse ...

Nimble Robotics

Production Support Engineer

Haslet, TX · On-site

$100K - $130K/yr

The Role As a Production Support Engineer, you'll be at the forefront of keeping our robotic ... Ability to work on-call/stand-by, weekends and holidays as needed * Work location is in a warehouse ...

Nimble Robotics

Production Support Engineer

Haslet, TX · On-site

$100K - $130K/yr

The Role As a Production Support Engineer, you'll be at the forefront of keeping our robotic ... Ability to work on-call/stand-by, weekends and holidays as needed * Work location is in a warehouse ...

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On Call Production Support Engineer information

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How much do on call production support engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for on call production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
On Call Production Support Engineer jobs near you

Production Support Engineer

FIS Amount

Chicago, IL • On-site

$73K - $80K/yr

Other

Posted 12 days ago

Job description

A DAY IN THE LIFE:

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. You'll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms.  Each day, you'll interact with every aspect of our organization to find the best solution for our partner.  Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partners' SLA requirements.   

Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others. 
Salary: $73,000-$80,000 base salary

Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer

WHAT WE'LL TRUST YOU TO DELIVER:

  • Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving
  • Prioritization and triage of incoming requests/issues 
  • Drive incident resolution and lead conversations with cross-functional groups.   Ask the right questions to help determine impact/priority and the correct route for resolution.  Oversee a technical bridge, if required.
  • Management of all incidents through the incident management lifecycle
  • Documentation of all relevant events, getting status reports while driving decision-making and resolution 
  • Ensure stakeholders are updated according to predefined service level agreements
  • Completion and ownership of the postmortem with appropriate root cause analysis performed  
  • Improvement suggestions to capture preventative measures that will avoid recurrences of incidents
  • Investigate patterns that indicate larger overall issues, even if we don't have the solution. 
  • Compilation of metrics on a weekly and monthly basis.  Maintain dashboards for service incidents and ad hoc reporting as requested
  • Play an active role during critical incidents which may occur outside of normal business hours.  Nights, weekends, and holidays on an on-call rotation basis is a must
  • Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base

WHAT YOU LIKELY BRING TO THE TABLE: 

  • Technical and/or engineering background, ideally with experience writing SQL queries
  • Experience working with development teams in a fast-paced environment
  • Basic knowledge or interest of any programming language such as Java, Python or Ruby 
  • 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
  • Previously collaborated with a wide spectrum of internal and external stakeholders
  • Worked in an organization with a complex business environment
  • Leadership skills with the ability to make quick decisions
  • Familiar with ITSM/ITIL concepts
  • You thrive being a self-starter, who can lead others during stressful situations
  • Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)

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