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Senior Production Support Engineer Jobs (NOW HIRING)

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Milwaukee Tool

Production Support Engineer I

Greenwood, IN · On-site

$38.25 - $50/hr

Milwaukee Tool is a leading company in the construction industry, seeking a Production Support Engineer I to provide on-site IT support for their Service Hub Operations in Greenwood, Indiana. The ...

Genesis10

Senior Production Support Analyst

Columbus, OH · On-site

$45 - $55/hr

Genesis10 is currently seeking a Senior Production Support Analyst for a 3- month hybrid contract-to-hire position with a Regional Financial Institution located in Columbus, OH. Pay Range: $45.00 ...

Velo3D

Internal Production Support Engineer

Fremont, CA · On-site

$100K - $140K/yr

The Internal Production Support Engineer handles incident resolution, system monitoring, root cause analysis, and automation of repetitive tasks to minimize downtime. This position also serves as a ...

Velo3D

Internal Production Support Engineer

Fremont, CA · On-site

$100K - $140K/yr

The Internal Production Support Engineer handles incident resolution, system monitoring, root cause analysis, and automation of repetitive tasks to minimize downtime. This position also serves as a ...

Velo3D

Internal Production Support Engineer

Fremont, CA

$100K - $140K/yr

The Internal Production Support Engineer handles incident resolution, system monitoring, root cause analysis, and automation of repetitive tasks to minimize downtime. This position also serves as a ...

CIBC

Production Support Engineer II

Chicago, IL · Hybrid

$83K - $115K/yr

To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Production Support Engineer II on the US Risk Technology team, you will support our anti-money laundering (AML) platform ...

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Senior Production Support Engineer information

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$22.5K

$103.3K

$159K

How much do senior production support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for senior production support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Production Support Engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a Senior Production Support Engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What does a Senior Production Support Engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.
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Senior Production Support Engineer jobs near you
Production Support Engineer

Production Support Engineer

Tiger Analytics Inc.

Arlington, VA • On-site

$48.25 - $63/hr

Full-time

Re-posted 17 days ago

Job description

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

Requirements


  • Basic troubleshooting using one or more of the technologies like SQL, PL/SQL, DWH, ETL and Cloud Technologies and tools.
  • Good Analytical, Problem-solving, Interpersonal and communication skills.
  • Good Awareness of ITIL process.
  • Good understanding of Operational best practices.
  • Good understanding of any of the Job schedulers and Monitoring tools.
  • Flexible to work in shifts based on client needs.
  • Ability to work independently and work in a team in a collaborative fashion.
  • Detail oriented and ability to multi-task.
  • Understanding of any one of the scripting tools for basic automations – Perl/Python/UNIX Shell.
  • Knowledge of DWH processes, data flow documents, Monitoring of batch processes, and troubleshooting skills.
  • Understanding of the Azure ecosystem or any cloud would be an added advantage.

    • Benefits

    This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.