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Remote Production Support Engineer Jobs (NOW HIRING)

McKesson Corporation

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

HHAeXchange

Software Engineer, Production Support

$83K - $91K/yr

We are looking for a Production Support Engineer to help own the reliability and operational health ... Open to remote work for candidates who are located in the EST or CST time zones in the US.

Futran Tech Solutions Pvt. Ltd.

Support Engineer

Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...

ONE

Product Support Engineer

$60K - $100K/yr

Comfortable operating in motion The Role As a Production Support Engineer at OnePay, your mandate will be to help bridge the gap between Engineering and our Customer Experience team. You'll work ...

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How much do remote production support engineer jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.
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Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 4% Temporary, and 20% Contract. Highlights an 47% Physical, and 53% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.
Remote Senior .NET and SQL Engineer (Production Support)

Remote Senior .NET and SQL Engineer (Production Support)

Cloud Analytics Technologies, LLC

Springfield, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A tech solutions company is seeking an experienced Senior .NET SQL Developer / Support Engineer to work remotely. The ideal candidate will have over 12 years of experience in .NET and SQL, handling production support during critical issues and off-hours. Responsibilities include developing Web applications, maintaining SQL scripts, and managing documentation.

This role requires strong communication skills and a willingness to work rotational shifts. U.S. Citizenship or Green Card status is mandatory.

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