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Remote Production Support Engineer Jobs (NOW HIRING)

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Conduent, Inc.

Maven Java Support Engineer

GA · Remote

Maven Java Product Support Engineer About Maven: A market-leading disease surveillance and outbreak ... Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the ...

ONE

Product Support Engineer

$60K - $100K/yr

Comfortable operating in motion The Role As a Production Support Engineer at OnePay, your mandate will be to help bridge the gap between Engineering and our Customer Experience team. You'll work ...

Kyndryl

$63K - $114K/yr

We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

Nascar

Remote Broadcast Engineer

Concord, NC · Remote

The Remote Broadcast Engineer plays a vital role in ensuring reliable transmission paths, troubleshooting complex technical issues, and supporting seamless remote production operations. Working ...

AEG

Remote Broadcast Engineer

Concord, NC · On-site +1

The Remote Broadcast Engineer plays a vital role in ensuring reliable transmission paths, troubleshooting complex technical issues, and supporting seamless remote production operations. Working ...

CINC Systems

Staff Application Support Engineer

Global Remote-first (hybrid optional) | Employment Type: Full-time About CINC Systems CINC Systems ... Diagnose and resolve complex production issues across CINC's applications, services, integrations ...

CINC Systems

Staff Application Support Engineer

Global Remote-first (hybrid optional) | Employment Type: Full-time About CINC Systems CINC Systems ... Diagnose and resolve complex production issues across CINC's applications, services, integrations ...

RelationalAI

Customer Support Engineer

$140K - $160K/yr

Customer Support Engineering: Customer Support Engineering is an integral part of the Customer ... telephone, remote conferencing and occasionally in-person engagements. * Work with Product ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... remote access tools. You will partner closely with our engineering, product, and customer teams to ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

We combine the speed of a product company with the flexibility of a consultancy, helping customers ... About the role We're looking for a Support Engineer to join our team and support large global ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

We combine the speed of a product company with the flexibility of a consultancy, helping customers ... About the role We're looking for a Support Engineer to join our team and support large global ...

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How much do remote production support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
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Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Java application and Support Engineer

Remote

Info Way Solutions
IT Services • 51 - 200 employees
Learn more about Info Way Solutionsexternal

Full-time

Re-posted 26 days ago

Job description

Job Summary:
Info Way Solutions is seeking a Java Application and Support Engineer. The role involves providing application support for Java backend applications, including bug fixing, production live support, and effective communication with stakeholders.
Responsibilities:
• Ability to collaborate effectively with remote teams across time zones is essential.
• Strong verbal and written skills.
• Strong operational background in Production Support, Incident Management, Root Cause Analysis.
• Able to quickly and effectively communicate to all customer escalations, stakeholders and juggle priorities under time pressure.
• Ability to triage, debug and fix production issues.
Qualifications:
Required:
• Bachelor's degree in computer science or any related technical discipline.
• Ability to collaborate effectively with remote teams across time zones is essential.
• Strong verbal and written skills.
• Strong operational background in Production Support, Incident Management, Root Cause Analysis.
• Able to quickly and effectively communicate to all customer escalations, stakeholders and juggle priorities under time pressure.
• Working knowledge of Java/J2EE Spring, SpringBoot, Hibernate, REST, Maven, Github.
• Ability to triage, debug and fix production issues.
• Working knowledge of Linux.
• Knowledge of RDBMS concepts, SQL and Teradata.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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