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Remote Production Support Engineer Jobs (NOW HIRING)

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson Corporation

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

McKesson

Tier 3 Production Support Engineer

$43 - $56/hr

... engineering and others as needed * Take ownership of identified defects and issues in our production and non-production applications that cannot be triaged by other support teams, to replicate and ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Actalent

Technical Support Engineer

Sussex, WI · Remote

Technical Support Engineer The Technical Support Engineer provides advanced remote support for ... Experience providing product support for complex OEM equipment such as dynos, control systems, VFDs ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

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Remote Production Support Engineer information

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How much do remote production support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
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Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Recurring Remote Production Support Content (STATS)

ESPN

Norwalk, CT • Remote

$35 - $65/hr

Full-time

Posted 25 days ago

ESPN rating

8.2

Company rating: 8.2 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

17th of 78 rated media

Job description

The Recurring Remote Production Support Content - Talent Statistician (Talent Stats) will play a key role in helping shape the broadcast of a sports event by effectively communicating important statistics and game trends to announcers and graphics producers. This role requires a self-driven person, proficient in researching and preparing for key storylines, rules, matchup history, potential records at stake, and other relevant information from game-to-game. The Talent Stats has advanced knowledge of the sports rules, team positions, scoring, and the ability to handle multiple tasks in a live broadcast setting. This role is remote based without a corporate office location.

Responsibilities:

  • Research and understand the storylines and statistics of each team.

  • Confirm Starting lineups, officials, and any other pregame information needs of the production crew.

  • Be prepared to describe the previous play, the players/positions/uniform numbers involved and the outcome of the play.

  • Identify trends and statistics that help tell the story of the game.

  • Communicate stats and trends to announcers effectively without interrupting or intruding on their flow of the game. Answer any questions the announcers may have.

  • Concisely communicate stats and trends to Graphics Producers over headset. 

  • Support the Graphics Producer by answering questions and being prepared with key information from previous plays.

  • Work with teams’ SID/PR people to get information or answers to high priority questions.

Required Qualifications:

  • Valid Driver’s License

  • Basic sports knowledge including format/rules of the game.

  • Ability to follow the game including in-game trends.

  • Careful attention to detail in striving for 100 percent accuracy.

  • Clear, concise, and comprehensive verbal and written communication skills.

  • The ability to work within a team atmosphere consistently being visible and accessible.

  • Conduct oneself with professionalism and integrity within company guidelines and policies.

  • Adaptable, flexible, and motivated to drive results in new and changing environments.

  • Possess a strong computer background with ability to network and troubleshoot.

  • Self-motivated individual who strives to constantly improve processes with new or more efficient uses of technology.

  • Provide technical maintenance for assigned systems and system components.

  • Strong self and time management skills.

  • Ability to work well under pressure in a live production environment.

  • Ability to work weekends, nights and holidays, and travel, when required.

  • An advanced understanding of television production.

Preferred Qualifications:

  • Strong math skills

  • Extensive sport knowledge including historical information

  • Has worked previously in a stats or graphics role

  • Strong communication, preparation, and organizational skills

Required Education:

  • High School Diploma or Equivalent

Preferred Education:

  • Bachelor's Degree in communications, electronics, television production or related

#ESPNMedia


The pay rate for this remote role is $35.00 to $65.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

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