ZipRecruiter

Log In

2

Remote Production Support Engineer Jobs in Florida

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134K/yr

... product. * Assist our customers with migrating their WordPress site's to Rocket.net. * Provide ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

... product. * Assist our customers with migrating their WordPress site's to Rocket.net. * Provide ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

PGA TOUR

Live Director

Ponte Vedra Beach, FL · Remote

Seven years related experience, with a minimum of three to five years of experience directing live event programming in both the control room and remote production environments; Directing experience ...

Carrier

Critical Systems Service Support Engineer

FL · On-site +1

As a technical and product expert, you will solve highly complex problems, lead in training less ... Remote US, Must be permanent US resident. Visa sponsorship not available. Essential Functions:

Nymbus, Inc.

Product Support Analyst

Jacksonville, FL · On-site +1

$60K - $65K/yr

We are a remote first company with the exception of a few positions being onsite in our designated ... Collaborate closely with software engineers to analyze logs, trace errors, and suggest fixes or ...

Blossom

Lead Implementations Support Engineer

FL · On-site +1

$98K - $129K/yr

... with Product, Engineering, DevOps, and Customer Success to align timelines, dependencies, and ... support. • Strong knowledge of ETL development and automation for data migrations and ...

KEYENCE

Field Application Engineer

Tampa, FL · On-site +1

$54K - $81K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

MHI

Senior Engineer, Remote Commissioning

Lake Mary, FL · On-site +1

$91K - $125K/yr

Serve as senior technical interface with site teams, engineering, product support, IT, project ... and remote commissioning support. * Strong analytical, problem-solving, and technical decision ...

Eliassen Group

Full Stack Engineer

Tallahassee, FL · Remote

Remote Reference ID: JN -042026-106484 Date Posted: 05/20/2026 Shortcut: * Description ... Provide after hours and weekend support for production systems when needed. Experience Requirements ...

next page

Showing results 1-20

All JobsProduction Support Engineer JobsRemote Production Support Engineer JobsRemote Production Support Engineer Jobs in Florida

Remote Production Support Engineer information

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Florida? The most popular types of Production Support Engineer jobs in Florida are:
What are popular job titles related to Remote Production Support Engineer jobs in Florida? For Remote Production Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Florida look for? The top searched job categories for Remote Production Support Engineer jobs in Florida are:
What cities in Florida are hiring for Remote Production Support Engineer jobs? Cities in Florida with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Lead Application Support Engineer

Lead Application Support Engineer

ClearlyAgile

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Lead Application Support Engineer
Location: Remote
Overview
We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands-on second level of support, handling escalations from the Help Desk and ensuring stability, security, and performance of key business systems.
In addition, this position will be responsible for directing a small, distributed team - one Support Engineer (London) and one nearshore/local Support Engineer - to ensure timely, high-quality support delivery.
Key Responsibilities
Team Leadership
  • Oversee and mentor a team of support engineers (London & nearshore/local)
  • Manage daily workload and assignments, ensuring timely and accurate ticket resolution and project process.
  • Develop and promote best practices in troubleshooting, documentation, and communication

Application Support & Operations
  • Manage and coordinate the lifecycle of application patching, version upgrades, and routine maintenance for both custom and vendor applications, including creating status reports, developing schedules for deliverables, deployment of fixes and communications
  • Provide 2nd-level support for Legal and Corporate Service applications
  • Handle escalations from the Help Desk and direct requests from end users
  • Diagnose and resolve bugs, escalating to development teams when necessary
  • Monitor system automated tests and health checks and create action plans for any issues
  • Ensure system stability, performance optimization, and data integrity

Technical Responsibilities
  • Perform scheduled maintenance tasks and operations to keep applications running smoothly
  • Support and troubleshoot web applications, web servers, and database connectivity
  • Understand how web servers and databases interact across client/server environments
  • Manage group-based security and user access controls
  • Support process improvements and contribute to automation initiatives

Continuous Improvement
  • Analyze incident trends and identify opportunities for improvement and incident prevention
  • Document standard operating procedures, best practices, and known error resolutions
  • Recommend improvements to application lifecycle management and support models

Qualifications & Skills
  • 5+ years of experience in application support, system administration, or IT operations
  • Strong background supporting web applications and Microsoft server technologies
  • Understanding of client/server architectures, web servers and database systems (SQL Server or similar)
  • Knowledge of HTTP/HTTPS, SSO, SSL/TLS, and group-based security models
  • Experience in patching and upgrading applications
  • Familiarity with legal systems or corporate service applications is a plus
  • Proven ability to lead small teams and manage workloads effectively
  • Knowledge of incident, change, and problem management frameworks (ITIL certification a plus)
  • Excellent communication, problem-solving, and documentation skills
  • Experience working remotely with distributed or global teams

Benefits
ABOUT THE COMPANY
ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are focused on having fun while delivering quality products and services to our clients. With Unlimited Paid Time Off; 10 paid holidays; Medical, Vision and Dental benefits that start on your first day; Share Apprecition Rights; 401(k); paid training certifications; and very competitive compensation plans, ClearlyAgile strives to listen to and invest in its most important asset...its people.
Our Mission: Transform our customer's businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment.
Our Values: We hire and reward based on our core values.
    • Show Your Passion - Have passion for what you do. Be an active learner with a commitment to grow. Attend and participate in events!
    • Be a Champion of Agile - Spread the word. Back it up with examples, case studies, and data points. Lead by example.
    • Teamwork - Be cooperative and collaborative while maintaining a team-first mindset.
    • Customer-centric - Always focus on the client and their customers. See the world from their perspectives.
    • Quality - Maintain a sense of pride in the quality of your work and the collective work of the team.
    • Be a Leader - Empower yourself to make decisions and don't be paralyzed by fear of failure.

We are an equal opportunity employer and committed to a diverse workforce.
To learn more about us visit our website at www.clearlyagile.com.

Apply