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Production Support Specialist Jobs (NOW HIRING)

KamisPro

Production Support Specialist

Farmington, CT · On-site

$19.25 - $26/hr

Our client is currently seeking a Production Support Specialist to support the continued development and execution of systems strategies focused on enabling business capabilities in support of claims ...

Scout ET

Production Support Specialist

Malden, MA

$18.50 - $25/hr

Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem ...

MFCP INC

Production Support Specialist

Salt Lake City, UT

$17.25 - $23.25/hr

Production Support Specialist is responsible for supporting production for MFCP High Precision facility. This position will support Gasket and Seal Production, CNG Hose production and Stratoflex Hose ...

Wise Skulls

Production Support Specialist

Buffalo, NY · On-site

$17.25 - $23.25/hr

Production Support Specialist Location: Buffalo, NY (Hybrid) Duration: 6 months (possibility of extension) JD: Role Requirements: * Must have good Unix/Linux experience, SQL skills, and experience ...

Birdi

Facilities & Production Support Specialist

Tempe, AZ · On-site

$17.25 - $23.25/hr

Position Summary The Facilities & Production Support Specialist plays a critical role in supporting the efficient operation of pharmacy production systems, automated dispensing equipment, and ...

Array

Production Support Specialist

Houston, TX

$15 - $25/hr

Summary The Production Specialist performs a full range of production functions within Array's legal services operations, including document processing, quality control, and delivery. This role ...

Array

Production Support Specialist

Houston, TX · On-site

$15 - $25/hr

Summary The Production Specialist performs a full range of production functions within Array's legal services operations, including document processing, quality control, and delivery. This role ...

Nestle

Production Support Specialist

Schaumburg, IL

$17.50 - $23.75/hr

The Production Support Specialist is responsible for the material movement within their respective areas. DUTIES AND RESPONSIBILITIES: * * * * Performs the following duties before the material is ...

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Production Support Specialist information

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How much do production support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for production support specialist in the United States is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production support specialists are responsible for maintaining and troubleshooting live systems, which can involve high-pressure situations, especially during system outages or critical incidents. The job often requires quick problem-solving, effective communication, and sometimes working outside regular hours to ensure system stability and uptime.

What are the key skills and qualifications needed to thrive as a production support specialist?

To thrive as a Production Support Specialist, you need strong problem-solving abilities, knowledge of IT systems, and typically a degree in computer science, information technology, or a related field. Familiarity with ticketing systems like Jira or ServiceNow, database management, and scripting languages such as SQL or Python is commonly required. Excellent communication, teamwork, and stress management skills help you efficiently coordinate with technical teams and end-users. These competencies are essential for quickly resolving issues, minimizing downtime, and ensuring smooth business operations.

What does a production support specialist do?

A production support specialist is responsible for monitoring, maintaining, and troubleshooting software applications and systems to ensure smooth operation. They analyze issues, implement fixes, and collaborate with development teams to improve system performance, often using tools like ticketing systems and monitoring software. Strong problem-solving skills and technical knowledge are essential for this role.

What is the difference between Production Support Specialist vs Application Support Analyst?

AspectProduction Support SpecialistApplication Support Analyst
Required CredentialsIT certifications, technical skillsIT certifications, technical skills
Work EnvironmentOperations, IT support teamsIT departments, client-facing roles
Employer & Industry UsageFinancial, manufacturing, tech companiesFinancial, healthcare, tech sectors
Common Search & ComparisonYesYes

Production Support Specialists focus on maintaining and troubleshooting production systems to ensure smooth operations, often working in operational environments. Application Support Analysts primarily support specific software applications, handling user issues and system updates. While both roles require technical skills and certifications, their focus areas and daily tasks differ, making this comparison useful for job seekers and employers alike.

What are some common challenges faced by production support specialists and how can they be managed effectively?

Production Support Specialists often encounter challenges such as rapidly diagnosing and resolving technical issues, balancing multiple incidents simultaneously, and communicating solutions clearly to both technical and non-technical stakeholders. Effective time management, a strong understanding of system architecture, and the ability to remain calm under pressure are key to managing these challenges. Collaborating closely with development, QA, and operations teams also helps ensure swift issue resolution and continuous process improvement.

What is the role of a production support specialist?

A production support specialist is responsible for maintaining and troubleshooting software applications and systems in a live environment. They monitor system performance, resolve technical issues, and implement updates to ensure smooth operation, often using tools like ticketing systems and monitoring software. Strong problem-solving skills and knowledge of IT infrastructure are essential for this role.
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What job categories do people searching Production Support Specialist jobs look for? The top searched job categories for Production Support Specialist jobs are:
What are popular job titles related to Production Support Specialist jobs? For Production Support Specialist jobs, the most frequently searched job titles are:
Production Support Specialist jobs near you
Infographic showing various Production Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,762 per year, or $22.5 per hour.

Production Support Specialist

KamisPro

Farmington, CT • On-site

$19.25 - $26/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description


Our client is currently seeking a Production Support Specialist to support the continued development and execution of systems strategies focused on enabling business capabilities in support of claims, underwriting and service functions.

Responsibilities:

Working under the supervision of the Supervisor of Business Systems, the Production Support Specialist is expected to:

  • Assist with production support, including triaging, reporting defects, and collaborating with the business to identify workarounds
  • Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
  • Provide severity and scope analysis of issues, inquiries and requests
  • Maintain ownership until resolution of technical issue has been delivered
  • Organize multiple production issues, customer requests and inquiries from other sources
  • Provide support in defining system enhancement opportunities identified during production support interactions
  • Review and analyze user stories and assist with authoring user acceptance criteria and test steps in collaboration with the Program/Product Owner.
  • Execute test plans and test strategies as defined by the Systems team.
  • Execute Regression test plans as defined by the Systems team and assist in identifying gaps of unit testing test cases when regression items are found.
  • Evaluate configuration according to specifications
  • Report bugs and errors to development teams with detailed steps to recreate the defect or bug
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle
  • Identify where and when negative testing is required to ensure a change or enhancement is implemented correctly.

Position Requirements:

  • Requires a passion for operational excellence and a commitment to continuous improvement
  • Candidate must foster a collaborative/team approach to problem solving
  • Must enjoy a fast-paced and focused environment
  • Possess the ability to interact with the business community and various levels of management
  • Possess the ability to interact with the business community and various levels of management
  • Proven experience as a Quality Assurance Tester or similar Production Support Specialist role is a plus
  • Experience utilizing JIRA for full project management for test case execution, tracking and defect reporting and resolution.
  • Familiarity with Agile frameworks and regression testing is a plus
  • Ability to document and troubleshoot errors
  • Working knowledge of test management software (e.g., qTest, Zephyr) and SQL
  • Excellent verbal and written communication skills
  • Ability to self-manage priorities
  • Natural ability to work under tight timelines
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills
  • Insurance Operations background a plus


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About KamisPro

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2010

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