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Production Support Analyst Jobs (NOW HIRING)

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending Trading and Risk group at a major ...

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join their Front Office team. The role involves providing 1st and 2nd line support for Equity Fund ...

Production Support Analyst Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $67,000 - $89,000 / year Description Trilon is building a supercharged, technology-enabled ...

ECLARO is seeking a Production Support Analyst Solutions professional for their client, an innovative financial technology company transforming digital banking and payments. The role focuses on ...

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

The Product Support Analyst plays a critical role in that mission by serving as the front line of feedback between operating company users and the product team. This is not a traditional helpdesk ...

We are looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are looking for someone with excellent written and verbal communication skills, energetic, good ...

We are looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are looking for someone with excellent written and verbal communication skills, energetic, good ...

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

We are looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are looking for someone with excellent written and verbal communication skills, energetic, good ...

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

Production Support Analyst

Arlington, VA · On-site

$80K - $120K/yr

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

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Production Support Analyst information

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How much do production support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can be stressful due to the need for on-call availability, handling urgent issues, and maintaining system stability, but it also requires strong troubleshooting skills and knowledge of monitoring tools to manage workload effectively.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

How much does a support analyst make in the US?

Support analysts in the US typically earn an average salary ranging from $50,000 to $75,000 per year, depending on experience, location, and industry. Entry-level roles may start around $45,000, while experienced analysts with specialized skills or certifications can earn over $80,000 annually.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments, with some positions requiring certifications or experience in specific technologies.

What are the key skills and qualifications needed to thrive as a Production Support Analyst, and why are they important?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

What does a production analyst do?

A production support analyst monitors and maintains the daily operations of IT systems or manufacturing processes to ensure smooth performance. They troubleshoot issues, implement fixes, and collaborate with technical teams to resolve problems quickly. Strong problem-solving skills and familiarity with monitoring tools are essential for this role.

How does a Production Support Analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
More about Production Support Analyst jobs
What cities are hiring for Production Support Analyst jobs? Cities with the most Production Support Analyst job openings:
What are the most commonly searched types of Production Support Analyst jobs? The most popular types of Production Support Analyst jobs are:
Who are the top companies hiring for Production Support Analyst jobs? The top employers for Production Support Analyst jobs are:
What states have the most Production Support Analyst jobs? States with the most job openings for Production Support Analyst jobs include:
Infographic showing various Production Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $104,147 per year, or $50.1 per hour.

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Re-posted 12 days ago


Job description

Production Support Analyst - Front Office

Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending Trading and Risk group providing 1st and 2nd line support and enhancement to their Equity Fund applications.

Candidates will be responsible for facing off to traders and external clients providing low latency Equity Support Analyst responsibilities, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system.

Candidates will be expected to have an understanding of production / SRE environments across large scale distributed global systems with solid Linux / Unix skills.

Full detailed spec available.

Essential skills:

  • Application Support Analyst
  • Global Environment Experience
  • Database manipulation in SQL
  • L1/L2 Support
  • Unix/Linux ideally with Scripting (Bash/Shell/Python)
  • Financial Services experience desired but not essential

Production Support Analyst - Front Office