• Production support experience - 247 support, fast paced • Cloud and AWS knowledge (such as ... cause analysis skills for investigation of incidents impacting technology availability • 24x7 ...
• Production support experience - 247 support, fast paced • Cloud and AWS knowledge (such as ... cause analysis skills for investigation of incidents impacting technology availability • 24x7 ...
Production Support Analyst
Oakdale, MN · Hybrid
$60K - $65K/yr
Current Employees and Contractors Apply HereOsaic Careers Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...
Production Support Analyst
Oakdale, MN · Hybrid
$60K - $65K/yr
Current Employees and Contractors Apply HereOsaic Careers Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...
Production Support Analyst
Saint Petersburg, FL · Hybrid
$60K - $65K/yr
Current Employees and Contractors Apply HereOsaic Careers Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...
Production Support Analyst
Saint Petersburg, FL · Hybrid
$60K - $65K/yr
Current Employees and Contractors Apply HereOsaic Careers Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...
Production Support Analyst
Arlington, VA · On-site
$117K - $135K/yr
We support over 70 applications and 4 missions. This is a high-visibility role with a lot of upward ... Monitor production applications, scheduled jobs, and the incident management ticketing system ...
Production Support Analyst
Arlington, VA · On-site
$117K - $135K/yr
We support over 70 applications and 4 missions. This is a high-visibility role with a lot of upward ... Monitor production applications, scheduled jobs, and the incident management ticketing system ...
Production Support Analyst
Salem, NH · On-site
The CCS Companies is seeking a Production Support Analyst to coordinate the timely update of information to and from internal databases. The role involves processing multiple files and ensuring the ...
Production Support Analyst
Salem, NH · On-site
The CCS Companies is seeking a Production Support Analyst to coordinate the timely update of information to and from internal databases. The role involves processing multiple files and ensuring the ...
Production Support Analyst
La Vista, NE · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
La Vista, NE · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Arlington, VA · On-site
$117K - $135K/yr
We support over 70 applications and 4 missions. This is a high-visibility role with a lot of upward ... Monitor production applications, scheduled jobs, and the incident management ticketing system ...
Production Support Analyst
Arlington, VA · On-site
$117K - $135K/yr
We support over 70 applications and 4 missions. This is a high-visibility role with a lot of upward ... Monitor production applications, scheduled jobs, and the incident management ticketing system ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... day-to-day production incidents through issue and pattern identification. Contribute to the ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... day-to-day production incidents through issue and pattern identification. Contribute to the ...
We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...
New
We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...
New
Production Support Analyst
Scottsdale, AZ · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Scottsdale, AZ · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Oakdale, MN · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Oakdale, MN · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Atlanta, GA · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Atlanta, GA · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Atlanta, GA · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Production Support Analyst
Atlanta, GA · Hybrid
$60K - $65K/yr
Advisory Consulting Opportunity in Financial Services Production Support Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...
Provide production support across multiple platforms and work on various projects as a team member. * Lead projects of moderate complexity and provide guidance to junior technical staff. Required ...
Provide production support across multiple platforms and work on various projects as a team member. * Lead projects of moderate complexity and provide guidance to junior technical staff. Required ...
Provide production support across multiple platforms and work on various projects as a team member. * Lead projects of moderate complexity and provide guidance to junior technical staff. Required ...
Provide production support across multiple platforms and work on various projects as a team member. * Lead projects of moderate complexity and provide guidance to junior technical staff. Required ...
Description The Systems Production Support Analysts will work with various mortgage lenders to provide system support and resolution for work items submitted related to active loans by performing ...
New
Description The Systems Production Support Analysts will work with various mortgage lenders to provide system support and resolution for work items submitted related to active loans by performing ...
New
Company Description The Production Support Analyst will be responsible for the triage of production support events as they occur and perform root cause analysis to determine point of failure ...
Company Description The Production Support Analyst will be responsible for the triage of production support events as they occur and perform root cause analysis to determine point of failure ...
Product Support Analyst
Los Angeles, CA · On-site
Provide L2/L3 production support for digital products and applications * Monitor system performance, troubleshoot issues, and ensure high availability of platforms * Analyze and resolve user-reported ...
Quick apply
Product Support Analyst
Los Angeles, CA · On-site
Provide L2/L3 production support for digital products and applications * Monitor system performance, troubleshoot issues, and ensure high availability of platforms * Analyze and resolve user-reported ...
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...
New
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...
New
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...
New
Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...
New
Production Support Analyst information
See salary details
$19.23 - $26.25
13% of jobs
$26.25 - $33.26
11% of jobs
$33.46 is the 25th percentile. Wages below this are outliers.
$33.26 - $40.28
9% of jobs
The median wage is $46 / hr.
$40.28 - $47.29
20% of jobs
$47.29 - $54.31
18% of jobs
$55.85 is the 75th percentile. Wages above this are outliers.
$54.31 - $61.32
18% of jobs
$61.32 - $68.33
10% of jobs
$68.33 - $75.35
0% of jobs
$75.35 - $82.36
0% of jobs
$82.36 - $89.38
0% of jobs
$89.38 - $96.39
1% of jobs
$19
$50
$96
How much do production support analyst jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.
What is the difference between Production Support Analyst vs Application Support Analyst?
| Aspect | Production Support Analyst | Application Support Analyst |
|---|---|---|
| Certifications | ITIL, CompTIA, relevant technical certifications | ITIL, CompTIA, relevant technical certifications |
| Work Environment | Financial, banking, or enterprise IT environments with 24/7 support | Software companies, tech firms, or enterprise IT teams |
| Job Focus | Monitoring, maintaining, and troubleshooting production systems | Supporting and troubleshooting specific applications or software |
| Common Usage | Ensuring system stability in live environments | Resolving user issues and application bugs |
While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.
What does a Production Support Analyst do?
A Production Support Analyst is responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment. They address issues reported by end-users, investigate root causes, and ensure timely resolution to minimize downtime. Their work often involves collaborating with development, QA, and operations teams to implement fixes and improvements. Additionally, they may create documentation, provide user support, and participate in on-call rotations to handle critical incidents.
What are the key skills and qualifications needed to thrive as a Production Support Analyst, and why are they important?
To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.
How does a Production Support Analyst typically interact with development and operations teams to resolve incidents?
Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
More about Production Support Analyst jobs
What cities are hiring for Production Support Analyst jobs? Cities with the most Production Support Analyst job openings:
What are the most commonly searched types of Production Support Analyst jobs? The most popular types of Production Support Analyst jobs are:
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What states have the most Production Support Analyst jobs? States with the most job openings for Production Support Analyst jobs include:
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What are popular job titles related to Production Support Analyst jobs? For Production Support Analyst jobs, the most frequently searched job titles are:
Job description
• Production support experience - 247 support, fast paced
• Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch)
• Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
Role Summary & Job Responsibilities
• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
• Evaluates and acts on the production readiness for technology solution implementations and application deployments
• Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring
• Demonstrates root cause analysis skills for investigation of incidents impacting technology availability
• 24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage)
• Ensures incidents impacting technology availability are resolved within policy standards
• Accountable for your own work and effective coordination of process and information with others
• Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments
• Proactively helps team members and makes suggestions to improve practices
• Proactively looks for automation opportunities
• Help shape new technology standards with bringing on new fresh ideas
• Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch)
• Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
Role Summary & Job Responsibilities
• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
• Evaluates and acts on the production readiness for technology solution implementations and application deployments
• Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring
• Demonstrates root cause analysis skills for investigation of incidents impacting technology availability
• 24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage)
• Ensures incidents impacting technology availability are resolved within policy standards
• Accountable for your own work and effective coordination of process and information with others
• Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments
• Proactively helps team members and makes suggestions to improve practices
• Proactively looks for automation opportunities
• Help shape new technology standards with bringing on new fresh ideas
About Apex Informatics
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Omaha, NE, US
Year founded
2014